We were greeted by Emma on arriving at your store in Norwich. We already knew what sofa we were looking to buy. She guided us effortlessly through the process and and answered all our questions in a p... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From the service in store at Norwich and the way we us updated about the delivery was 10 out of 10. The delivery guys also called us with an ETA on delivery and all was delivered on time. The sofa wa... もっと見る
After ordering was told delivery of 5.6.2026. Delivered 19.5.2026.The service was excellent. Plenty of notification about delivery times. Very polite service. Only downside was that the gliders were n... もっと見る
We received a lovely warm welcome when entering the Norwich SCS store, Kieran was very helpful and knowledgeable explaining that we could choose any of the colours and fabrics to use for a sofa if we... もっと見る
企業情報
Poltronesofa - Norwich について
当該企業による記述
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
当該企業による記述

連絡先
10 Sprowston retail park, Salhouse Road, NR7 9AZ, Norwich, Norfolk,, 英国
- 01603 269370
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Extremely patient and helpful
Sofa purchase
We were greeted by Emma on arriving at your store in Norwich. We already knew what sofa we were looking to buy. She guided us effortlessly through the process and and answered all our questions in a professional manner and even ended up saving us some money. She is without doubt a credit to your company
Operatives were very quick and…
Operatives were very quick and efficient and put it all together and tested the operation swiftly
Excellent service
From the service in store at Norwich and the way we us updated about the delivery was 10 out of 10. The delivery guys also called us with an ETA on delivery and all was delivered on time.
The sofa was delivered and unwrapped to room of choice and we are very pleased with our purchase. We would definitely recommend to friends and family
We bought a sofa
We bought a sofa at the beginning of May at oanstwa. The lady who served us was very competent and very helpful, and she loves the green color as much as I do 🤩 Thank you for your help, great store
After ordering was told delivery of…
After ordering was told delivery of 5.6.2026. Delivered 19.5.2026.The service was excellent. Plenty of notification about delivery times. Very polite service. Only downside was that the gliders were not supplied as ordered. I was advised that they would be sent on or delivered & fitted. On reflection I hope that someone comes to fit them as I would be unable to do this myself.
Tony was very helpful in making our…
Tony was very helpful in making our choice easy thankyou
回答に AI 支援を利用する場合があります詳細を表示
Do not buy from these crooks! Your sofa will fall apart!!!
Purchased a sofa in December, had issues with the cushions sagging/failing as early as January. Reported the issues, followed scs guidelines and procedures. Had emmiera come out and inspect the furniture, they told me the cushions were failing and pads needed to be added. I refused as why should a brand new sofa need cutting open and pads being added?? Emmiera reported back to scs, no fault found! Since following up with emails stating I wanted the furniture colllected and a refund given, scs have now deadlocked my emails. Found this out by visiting the store again. Avoid this company at all costs. £2800 down the drain. If you do decide to buy a sofa from these crooks, join the Facebook group first, read the reviews and decide yourself.

Poltronesofa - Norwich からの回答
good service
I was kept informed during my wait for the delivery of the chair I ordered. Delivery was quick and efficient by pleasant staff. Chair was delivered intact with no complications.
Work well carried out
My purchase was delivered ahead of schedule. Installation was carried out by 2 well trained employees. There was a problem and it was rectified quickly. All packaging was removed and the area was left clean and tidy.
Great communication
Great communication, delivery drivers efficient and professional, sofa exactly as we ordered. Everything went perfectly
The delivery men were very good
The delivery men were very good, they rang to inform me of their arrival and then delivered the suite, put it together in the room and tidied after. Very pleased. The salesperson was also very nice and helpful so overall impressed with the service.
Very helpful when arrived in the shop
Very helpful when arrived in the shop. And explained every thing to us about what we were purchasing.
From the shop to delivery
From the shop to delivery, everything great. Lad in shop was very helpful, but not pushy. Kept informed of delivery every step of the way. Only problem was delaying delivery could not get through on Phone, sat for hours on hold.. then I rang the Norwich store who arranged delivery another day. Delivery guys very helpful.
We received a lovely warm welcome when…
We received a lovely warm welcome when entering the Norwich SCS store, Kieran was very helpful and knowledgeable explaining that we could choose any of the colours and fabrics to use for a sofa if we found one that we liked, we did find a lovely corner sofa. And now we are looking forward to it arriving and seeing it in our home Thank you Kieran 😊
Just one more thing your store smells amazing 👏
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