The experience was great. The customer service was excellent. We did not feel pressure to buy by staff in the store. Was happy with the purchase. The delivery was excellent, knew within a 4 hour windo... もっと見る
所在地
所在地を変更Unit 12 Parkgate Shopping Centre, Stadium Way, S60 1TG Rotherham, Yorkshire,, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff very friendly. Helpful and knowledgeable. Nothing was too much trouble. We went back 3 time before we brought our 2 sofas. We asked lotsof question and all answered. Quality and choice of sofas... もっと見る
The shop staff have been fantastic. Sadly, the new sofa arrived yesterday and the two men built it up in my living room. No sooner had they gone, I went back in the room and immediately... もっと見る
企業が回答しました
Made to feel comfortable & to stay as long as I needed which I have never had before I was looked after very well indeed your staff are doing wonderful.
企業情報
poltronesofà - Rotherham について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Unit 12 Parkgate Shopping Centre, Stadium Way, S60 1TG, Rotherham, Yorkshire,, 英国
- 01709 781010
4.6
優良
1328件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Made to feel comfortable & to stay as…
Made to feel comfortable & to stay as long as I needed which I have never had before I was looked after very well indeed your staff are doing wonderful.
2026年7月16日
The experience was great
The experience was great. The customer service was excellent. We did not feel pressure to buy by staff in the store. Was happy with the purchase. The delivery was excellent, knew within a 4 hour window when the delivery was going to be. The delivery was smooth and the sofas were fixed together correctly. Very happy with quality,colour of the product.
2026年7月12日
Friendly and efficient staff
Friendly and efficient staff. Ready to answer questions and very informative,
2026年7月8日
Bought a sofa in July from the…
Bought a sofa in July from the rotherham store and Nathan was absolutely brilliant couldn’t recommend anyone else to help
2026年7月14日
Good service and communication…
Good service and communication throughout ordering and delivery
2026年7月9日
Polite delivery staff
2026年7月9日
Exelent job .
2026年7月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The shop staff have been fantastic
The shop staff have been fantastic.
Sadly, the new sofa arrived yesterday and the two men built it up in my living room.
No sooner had they gone, I went back in the room and immediately spotted a 10cm abrasion on the front of one of my main cushion fronts. GUTTED!!!
I’ve sent a contact form in with pictures and am told I should hear back in three working days.
I didn’t expect to be sent a damaged sofa that’s just cost me a months hard earnt wages!!
I shall await to see how good this companies after care is.
2026年7月12日
poltronesofà - Rotherham からの回答
Good Morning Paul,
I hope you are well and thank you for your review.
I am so sorry to see that there is an issue with your sofa and can completely understand how upsetting this must have been for you, please accept my apologies that this has happened.
I can confirm that we have received your contact form, and a service has been raised.
The information has been passed on to the 3rd party technicians at Emmiera who will contact you directly regarding the next steps.
If you have any further questions in the meantime then please do not hesitate to contact our aftercare team on 0191 7313300.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Staff very friendly
Staff very friendly. Helpful and knowledgeable. Nothing was too much trouble. We went back 3 time before we brought our 2 sofas. We asked lotsof question and all answered. Quality and choice of sofas and fabrics excellent. Staff explained above the sofas been hand make and about the company we where buy from.We would recommend Rotherpark store and the staff.Kim and Chris.
2026年7月10日
Brilliant service through out the full…
Brilliant service through out the full period.delivered at time advised.quality brilliant.would recommend to anybody
2026年7月7日
Best sofa store in UK
We had a great experience at Poltronesofa. From the moment we entered the store, we were warmly welcomed and professionally assisted throughout the entire process. The team presented the offer clearly, listened to our needs, and genuinely cared about helping us choose the best sofas for our new home. Excellent customer service and a very pleasant shopping experience. Highly recommended!
2026年7月5日
poltronesofà - Rotherham からの回答
Good Afternoon Andrew,
I hope you are well and thank you for your review.
We’re pleased to hear you had a positive experience with us and found the staff in store to be police on your visit.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Poltronesofa at ScS
Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。