We visited the store in Slough. Were greeted by Mohammed, who was very friendly and helpful but not pushy. He was happy to let us browse but was there when we needed his knowledge. A very pleas... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From the moment we walked in we was greeted respectfully by the sales team but then left to our own devices to look around until we found what we liked & had questions to ask. The sales person answere... もっと見る
Everything from the choosing of the sofa (very difficult because of so much choice) to the delivery by 2 incredibly fast and helpful boys, was exemplary - I can highly recommend this company and the s... もっと見る
We bought 2 x sofa sets (3 + 2 + 1 seaters). One set was full power recliner the other mixed. I think our SCS Slough salesman was chap called Haroon - excellent non-pushy approach and patient with que... もっと見る
企業が回答しました
企業情報
poltronesofà - Slough について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Unit 2C Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Berkshire,, 英国
- 01753 541586
4.5
優良
1129件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
All assistants seemed very pleasant and…
All assistants seemed very pleasant and Andrew who dealt with our order was most helpful
2024年8月28日
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful staff put us at ease …
Very helpful staff put us at ease nothing was too much trouble hope the quality of the furniture is as good
2024年8月27日
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good service
Had a great deal from SCS Slough and opted for the free delivey. Guys who came today were both very helpful and professional. Arrived on time and set up my new recliner sofa without a fuss. Overall a pleasant experience both instore and delivery. Well done guys and thank you
2024年8月27日
自発的なレビュー
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Patient, helpful and professional
We took a while deciding on the 2 x 3 seater sofas we wanted and the staff were 100% patient, helpful and professional. I wouldn’t hesitate to recommend SCS.
2024年8月25日
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent Service …
We visited the Slough showroom and was greeted by Graham who was very helpful in making our decision in buying our new suite. Then from taking the order until receiving our sofa today, we have been regularly keep informed of progress and the delivery was a few weeks earlier than we were originally told, happy days. Then today Rich and Dean delivered our suite. Again, we were informed of time of delivery by text and email, and then the guys called by phone when we were next on their list. They were both very good and very professional. Would not hesitate in recommending SCS to friends and family.
2024年8月24日
自発的なレビュー
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service
Great service, delivered on time and set up was perfect. Really nice guys. Highly recommended.
Thank you
2024年8月23日
自発的なレビュー
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
I am not happy with my settee
I am not happy with my settee. White marks left where people have sat,no matter how long they have been on it. Arms are not comfortable. Backs of cushions look as if I've had the settee well over a year.Material looks ruffled and if too much padding.
Not happy at all.
2024年8月22日
poltronesofà - Slough からの回答
Good Morning,
I hope you are well and thank you for your review.
First of all I am very sorry to see that you have raised concerns with your furniture and can completely understand how disappointing this must be for you.
Looking over the notes on your order I can see that a technician has attended and we are in the process of completing a review of the report.
Once this has been actioned then you will be contacted regarding the next steps.
Take care and we look forward to speaking with you.
Kind Regards
Lynsey
Customer Experience | ScS
Very helpful and pleasant.
2024年8月14日
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Quick easy and informative
2024年8月20日
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Good service
The salesman was very knowledgable on answering our questions, he made the process enjoyable.
2024年8月11日
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Slough SCS
We went to Slough, we were asked straight away how they could help. Andrew was very welcoming and friendly, knew exactly where the sofa was that we had come to see (there are a lot of sofas in the store!).
He was very knowledgeable and helpful.
2024年8月14日
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
An obvious manufacturing fault was…
An obvious manufacturing fault was discovered soon after a carpet fitting. However SCS were not interested in the slightest. So lets see how this unfolds...
As expected, our claim was refused. I only wanted a small piece of stair carpet replaced. So because of that, I won't buy that new sofa we need. Their loss.
2024年8月11日
自発的なレビュー
poltronesofà - Slough からの回答
Good Afternoon Mark,
I hope you are well.
Thank you for your time leaving your review.
I am very sorry to see you are unhappy with your sofa.
So we can take a look into this further, please send a screenshot of your review with your order number or address and postcode to
socialmedia@scs.co.uk
.
Kind Regards
Tegan
Customer Experience | ScS
Friendly welcome
Friendly welcome, prompt help and great knowledge.
Had the sofa on show that we wanted to see and by luck the colour we wanted!
Andrew was very helpful and answered all the questions we had.
2024年8月14日
自発的なレビュー
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Well presented
The sales executives were professional and helpful for me to select the right thing to buy.
2024年7月31日
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent customer service by Haroon.
2024年7月29日
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Went in just on the off chance as…
Went in just on the off chance as looking for a new sofa, I cannot thank the 2 gentleman Andrew and micheal who were amazing so helpfully and made the shopping experience easy, sofas ordered now cannot wait for delivery again thank you so much for your help, also very impressed with what is covered in the insurance
2024年8月4日
自発的なレビュー
poltronesofà - Slough からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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