We were welcomed in store by Gerald who was very knowledgeable of the products. Gerald was not only helpful but also such a character. He made our sofa buying experience very enjoyable as we all share... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
When visiting your Solihull store we were greeted by an extremely nice sales assistant. He was very polite when we entered the store he made us feel very comfortable while just browsing the sofas and... もっと見る
Greeted warmly as we entered the store. Given time to browse but also kind and friendly service when we had questions or needed assistance. The man we spoke to was helpful and knowledgeable. Would def... もっと見る
The shop charged the gilde twice and I asked for a refund for the overpayment (which is only £38). I went to the shop many times and they promised to refund many time but it never happen. For the d... もっと見る
企業が回答しました
企業情報
poltronesofà - Solihull について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述

連絡先
Solihull Retail Park, Chalford Way, B90 4LD, Solihull, West Midlands,, 英国
- 0121 733 5450
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent sales staff
Rhianna was most helpful and after stating what we wanted she showed us our prefect suite
Extremely helpful
Extremely helpful, pleasant and knowledgeable staff member who knew what I was looking for and found the perfect sofa for me.
Great Customer Service
We have visited this store many times and each time have been helped with all our questions. Mohammed was a great help throughout our process of purchasing our sofas. He gave us all the options and was very patient with us deciding. Thanks a lot for all the help
We have used SCS more than 20 years ago…
We have used SCS more than 20 years ago when we moved to Dorridge
We have bought some new sofas a few weeks ago and we love them
Fantastic service from start to finish…
Fantastic service from start to finish from the excellent service received from Damain in the Solihull store to the 3 delivery men who brought our sofa today. Had to take the door off to get it in but they did everything they could to get the sofa in and it looks fabulous. Lovely quality and so comfortable.
Sofa delivery great
Job 66108184- delivery guys did a great job. On time , careful and superb. Thank you
J2D- 342-
Its our third sofa from scs another…
Its our third sofa from scs another good job from you guys , the delivery guys was brilliant kingsley & ehis was so professional it was a delight having them in my home . Its a 100% from me well done scs
Problem free, perfect
Brilliant service and perfect delivery men, polite, helpful and very pleasant
Thanks to Gerald for his expertise
Thanks to Gerald for his expertise. Great service, kept us informed all the way. Very happy with purchase. Delivery on time and very helpful and efficient
Sofa delivery
Two lovely men. On time and efficient. Pleasant and obviously know their job.
回答に AI 支援を利用する場合があります詳細を表示
AWFUL SHOP
AWFUL SHOP
Our sofas were ordered before Christmas, we wanted to cancel after less than 5 days of ordering them and they wouldn’t let us without keeping our deposit, there was no grace period even though we were told there was and now the delivery is being delayed and they still won’t let us cancel. They are saying the date was only ‘estimated’
Never experienced such awful customer service
I would not shop here ever again

poltronesofà - Solihull からの回答
The staff at your store were very…
The staff at your store were very helpful and polite answered any questions we had I was impressed with the service
My delivery couldn't of been any better!
My delivery was great! They kept me informed of the delivery. They introduced themselves, Scott & Carl, very friendly, pleasant. They respected property, was very careful, & caring. He even put it all in place & positioned it just how I wanted it. I've been very happy with their delivery & very happy with furniture. 'Amesbury' a lovely biscuit colour. Very comfortable.
Excellent member of staff
Excellent member of staff, nothing to much trouble and answered all my questions and there were a lot !!!!
Mohammed and manager also staff was very helpfull was very helpfull
Mohammed was very helpfull
Delivery
Steve and Mark who Delivered my 2x2 Settees today was Pleasant and was Quick Very Happy with them
Super service in store
We bought our bed settee from the Solihull retail store. Trevor was the salesman who was super to deal with, friendly, informative and patient. We got exactly what we wanted. Thanks Trevor.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







