Great welcome. Allowed to browse but the team were very aware that you were there and available to help if needed. Amazing knowledge of the product and helpful suggestions for alternatives based on th... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff let us know they where their if we needed help but then we were left to look round and try out the furniture without being pushed to buy. When we were ready to buy a sofa the sales assistant... もっと見る
Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... もっと見る
企業が回答しました
We were able to look around freely without being badgered by the sales people. The assistant 'Red' told us the basic info and then left us to wander freely but he was on hand to answer questions. W... もっと見る
企業情報
poltronesofà - Stockport について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述

連絡先
12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, 英国
- 0191 731 3300
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The only thing I could complain about…
The only thing I could complain about really was the amount of time it took from ordering to actually delivery.
We are so pleased with the furniture upto now it’s better than we realised, the crew that delivered it were excellent very polite on time and very organised, I would recommend this company to others.
Sharon was excellent who served us and…
Sharon was excellent who served us and sorted out everything I needed to buy a settee
Great experience
Great welcome. Allowed to browse but the team were very aware that you were there and available to help if needed. Amazing knowledge of the product and helpful suggestions for alternatives based on the type of sofas being looked at. Quality of sofas seems superior to the competition and with a great frame guarantee. We visited twice and the service was consistent no matter who helped us.
Help full staff
The staff let us know they where their if we needed help but then we were left to look round and try out the furniture without being pushed to buy. When we were ready to buy a sofa the sales assistant explained everything and was extremely helpful.
The sales assistant was very…
The sales assistant was very knowledgeable and was able to offer good advice, in helping us to choose our living room furniture.
Highly recommend Raz
We went back to see Raz who sold us our sofa earlier in the year as we wanted another chair and he was exceptionally helpful and provided brilliant customer service again can highly recommend Raz to any one
回答に AI 支援を利用する場合があります詳細を表示

poltronesofà - Stockport からの回答
Able to,look around freely but help and advice readily available on request.
We were able to look around freely without being badgered by the sales people. The assistant 'Red' told us the basic info and then left us to wander freely but he was on hand to answer questions. We visited 3 times in total and were impressed with the product and by the help and advice given to us each time.
Hopefully we will be equally happy with our purchase.
Liked the shop experience
Liked the shop experience, lots of choice & sales assistant was very helpful
Good communication throughout the…
Good communication throughout the process. Excellent delivery by your men and good testing and demonstration of the suite build-up, should we move house in the future. Courteous and polite staff.
Terrible aftercare
Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media sofa and was told I have to fill a form in, which is the most difficult I have ever seen. BEWARE before you buy from this company.

poltronesofà - Stockport からの回答
Selected our product from the Stockport…
Selected our product from the Stockport Branch the delivery date quoted was completely accurate and the goods arrived as promised
They were delivered by a very professional team who kept in contact to advise on arrival time
In short extremely satisfied
Lovely showroom and helpful staff
Lovely showroom and very pleasant and helpful team.
Vincent gave us all the information and support we needed to make our choice.
Thank you
Staff were helpful but did not hassle…
Staff were helpful but did not hassle whilst we were looking round. Made some helpful suggestions as to what would suit us and once we had decide on a sofa and chair the order process went smoothly.
The sales rep was great
The sales rep was great - friendly and explained the products well showing us the different features and colours available.
Easy to park and store laid out well.
Really good selection of furniture to…
Really good selection of furniture to choose from in many colours and materials. No hard sell just good product information.
After selecting the 2 sofas that we wanted we placed the order and that's when we found out about the extra charges. Because the colour we chose was not the same as the style in store we had to pay an extra £100 per piece, and was then advised to purchase caps to put on the tubular legs as they were not fitted as standard. Little disappointed in these extra charges considering the overall cost of the sofas, never had to pay extra for colour and feet before !

poltronesofà - Stockport からの回答
We bought our suite in December and…
We bought our suite in December and have had technician out to it a few times,can't get any repairs or satisfaction from this company will never use them again and would not recommend.the 5 year warranty is not worth the paper that it's written on even the shop will not help

poltronesofà - Stockport からの回答
Very comfortable stylish sofas
Not been to this store before. Welcomed warmly and advised about store layout, price structure etc and left to wander in peace. Advice available when needed. Very helpful assistant (Red)
Good service
Lovely, spacious showroom with no pressure from staff. Helpful and quick to qualify for finance. Received confirmation of delivery date the next day - looking forward to receiving my new sofa! Prices competitive in the clearance section too.

poltronesofà - Stockport からの回答
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