Was approached as soon as i entered the shop by rob, he was very knowledgeable and made me feel welcome. He took 5 mins of my time to explain about the sofas and that i could pick any sofa in any mate... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
had a lovely experience from start to finish! in store picking a sofa to getting it delivered! the staff in the shop were so helpful and explained everything to us and we're very friendly, then when i... もっと見る
From the minute we walked in, we were welcomed by the lovely polite Gurnam who introduced himself, let us walk around and explained everything we needed. He kept checking in on us and if we needed any... もっと見る
We were welcomed into the store by George who assisted us throughout our visit. He was helpful, friendly and very informative. There was no rush here to come to a decision which made it easier to cho... もっと見る
企業情報
poltronesofà - Stockton, Portrack について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Portrack Lane, 0, TS18 2QA, Stockton-On-Tees, County Durham,, 英国
- 01642 633012
4.6
優良
3739件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Great staff all helpful nothing too much trouble delivery on time and kept informed of delivery times and the sofa is fabulous
2026年6月23日
Very quick shop was served with speed…
Very quick shop was served with speed and professionalism
2026年6月20日
Staff were not too pushy
Staff were not too pushy but very helpful in advising me on products when needed. Great choice of styles and materials. It took a while from order to delivery however delivery information was very good and the delivery crew were excellent
2026年6月18日
Lee was helpfull with us choosing our sofa
Lee was really helpful choosing our new sofa just waiting on a delivery date now
2026年6月18日
Good Service from SCS
Great Shopping experience with earlier than expected delivery for the two sofas. Discounts and finance options made us purchase two sofas from SCS this year.
2026年6月16日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The delivery guys were great and very…
The delivery guys were great and very friendly and professional. The sofa is fabulous.
The only criticism we had was we only got 24 hour notice about the delivery which didn’t allow us chance to arrange for the old sofa to be removed to make space for the new one.
2026年6月21日
poltronesofà - Stockton, Portrack からの回答
Ciao Janet,
I hope you are well and thank you for your 4* review.
I am pleased to see that you had a positive experience with the delivery team and that you are happy with your new furniture.
Please accept my apologies that you were not given prior notice regarding your delivery and for any inconvenience that this may have caused. I will certainly pass on your feedback to our Distribution Centre.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Delivered a touch under 14 weeks as…
Delivered a touch under 14 weeks as stated on purchase. Delivery lads were spot on, & more than happy with everything, 5 star.
2026年6月21日
The lads went above and beyond great…
The lads went above and beyond great crew thanks again
2026年6月20日
Staff were really friendly and…
Staff were really friendly and welcoming rob at front of house was great told us everything we needed to know and helped us get the best deal we could very knowledgeable about the product and easy to talk to
2026年6月19日
We were helped by Lee
We were helped by Lee, he was very polite, patient and made our experience very relaxed and enjoyable...thankyou Lee...
2026年6月19日
Polite friendly professinal sevrice
2026年6月19日
Excellent service from start to finish
Delivery was exactly when they said everything was perfect
2026年6月16日
Amazing service from Michelle at…
Amazing service from Michelle at Poltronesofa. Some beautiful sofas to choose from inside the store.
2026年6月16日
The two delivery personnel were very…
The two delivery personnel were very good. Polite, courteous and very efficient
2026年6月18日
Good service in the shop
Good service in the shop, answered all our questions. Not pushy. Kept informed about the delivery and the guys were prompt and efficient. Many thanks.
2026年6月18日
Excellent service from the start to the…
Excellent service from the start to the finish delivery team really impressed staff in store amazing
2026年6月18日
Service and price were great
Service and price were great. Long delivery dates. However, product delivered and several queries with the quality. The company may be italian owned but the product was manufactured locally.
2026年5月28日
poltronesofà - Stockton, Portrack からの回答
Ciao Robert,
I hope you are well and thank you for your review.
I am pleased to see that you were happy with the service on your visit to store however I am sorry that you have concerns regarding the quality of your furniture.
A service has been raised with an appointment now booked for a technician to attend on 23/06/26 to take a look.
I can appreciate how frustrating this must be for you and rest assured that we will look to resolve this as quickly as possible.
If you have any questions in the meantime then you can reach our aftercare team on 0191 7313300.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。