When ordering my sofa and chairs with SCS they told me straight away when the delivery date would be and got it spot on. I used the website online to make my order and it was very simple to c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The whole was almost a delight until day of delivery. I was told I would receive a email and text with a narrowed time slot with a tracking link before 7am day of delivery. That never happened!... もっと見る
Excellent service. We were unsure what sofa we wanted when we first went in-store but got expert help & advice from John. His outstanding knowledge helped us choose the right sofa for us. The rest o... もっと見る
Delivery of my beautiful new sofa and chair was made within the time frame given . So much care was given when bringing it into my house which is a new build with new light coloured carpets . The pack... もっと見る
企業情報
poltronesofà - Sunderland について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Borough Road, 0, SR1 1PT, Sunderland, Tyne and Wear,, 英国
- 0191 731 3300
4.3
優良
1015件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff member who dealt with me was…
The staff member who dealt with me was perfect. Knowledgable and efficient and friendly.
2024年8月13日
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Ordered our setee today
Ordered our setee today, very helpful sales person, full of information about extras, made you very comfortable when in conversation, never felt pressured, made to feel at ease. Would definitely recommend ScS for your next purchase. We looked at various other furniture centres which they couldn't help us with the colour we required but ScS had the colour. Thanks ScS..
2024年8月16日
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service, prompt, lots of contact updates, great delivery.would use again.
Service of purchase excellent, delivery time spot on. Great communication from carriers, arrived promptly and on schedule. Removed all packaging, pleasant delivery staff.would use again.
2024年8月14日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The 2 lads Kai and Jimmy where a lovely…
The 2 lads Kai and Jimmy where a lovely couple of lads chatting while they worked it was a pleasure to let the in my home good luck for the future lads x
2024年8月10日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery superstars
Just wanted to say how friendly, professional and helpful Dalton and Bobby were at delivering and setting up my sofa! Bobby especially was so engaging with my little boy and made him a part of the whole experience talking to him/hi fives etc. Massive thank you! So helpful with any questions I had also. Couldn’t have asked for a better customer service experience.
2024年8月8日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Absolutely professional in handling and…
Absolutely professional in handling and setting up my sofa. Their timing was top notch as well.
2024年7月22日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service
Had our sofa delivered by Mick and Goffy absolutely delighted with their service 2 really nice helpful guys! Scs delivered.
2024年7月27日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
John Sunderland shop
The sales advisor John could not do enough for me. He was transparent, open made me feel very comfortable. He informed me on everything that I needed to know. He was outstanding down to earth and friendly.
2024年7月26日
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful when purchasing
Very helpful when purchasing, and delivery was on time when they said, plus very courteous guys delivering and very helpful.
2024年7月25日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
liam at sunderland scs was polite kind…
liam at sunderland scs was polite kind and friendly and made my visit relaxing. the shop was lovely and cool. i got the red rug liam ordered for me today 23rd july and i am over the moon with it. it's really smart and the quality is excellent. thank you scs.
2024年7月18日
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Fab love the sofa !
2024年7月23日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service through out.
2024年7月12日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery of sofa's x 2
Great delivery service, received a 2 hour time slot evening before and a courtesy call later. On day of delivery further call to confirm final delivery time (20 minutes slot). On arrival the team - Bobby and Paul were very courteous, took a lot of care to ensure items and our property were not damaged, clear care instructions were given and then they took all the packaging away with them. First class. Thank you.
2024年7月20日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
2 lovely lads Dalton and Steven
2 lovely lads Dalton and Steven ask how i wanted my sofa couldnt do enough thank you
2024年7月17日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Brilliant!
Dalton and Foss delivered our sofa this morning, they provided a great, friendly and efficient service. They were on time and very helpful. They took all packaging away and set up the furniture exactly where we wanted it.
2024年7月16日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
I was kept informed of the delivery…
I was kept informed of the delivery date. A week in advance I was told a pm delivery time. Two days before I was informed a time slot. This message was repeated. Next message the time slot was much more precise. A window of 1 hour. The delivery men were on time and were very helpful and pleasant. Good customer service.
2024年7月12日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Two fantastic delivery guys Steven and…
Two fantastic delivery guys Steven and Kai - very polite and friendly - delivery was on time, with quick and efficient service from the lads - cant fault it
2024年7月11日
自発的なレビュー
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Paul was helpful and pleasant and…
Paul was helpful and pleasant and answers all my questions
2024年7月2日
poltronesofà - Sunderland からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
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