Having previously been to the store I was greeted by a lovely lady called Sue and she helped me a lot , so having made up my mind I said I would return with my partner and did so . We again was met by... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Having previously been to the store I was greeted by a lovely lady called Sue and she helped me a lot , so having made up my mind I said I would return with my partner and did so . We again was met by... もっと見る
企業が回答しました
First and foremost, I wanted to say a massive thank you to Nahida from the Wakefield store. She is so professional and knowledgeable, but also has an amazing sense of what the customer needs. She offe... もっと見る
The Wakefield store is well set out.The staff left us alone to browse and only offered help when we were particularly interested in one sofa style.We didn't feel pressured into making a choice and Tra... もっと見る
The crew was lovely a little late than scheduled, but no worry’s , the zip was broke underneath the sofa , didn’t come with screws for the support leg which my husband had to supply, bit apart from t... もっと見る
企業が回答しました
当該企業による記述
当該企業による記述

Westgate Retail & Leisure Park, Ings Road, WF2 9SD, Wakefield, Yorkshire,, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The two lads were very friendly & polite. They were very careful bringing my two new sofas into my front room, making sure they didn't mark the door or doorframe. They put the sofas together very quickly. They certainly knew what they were doing. They positioned the sofas exactly where I wanted them & made sure the recliners were working properly. They also cleared away all the wrapping bits as well
The 2 men that delivered my sofa this morning were Amazing, fantastic customer service and very helpful!
Had a great experience purchasing our new sofa, AJ was very helpful :)
Visited SCS Birstall and helped out by MK very professional and helpful went through everything with me would definitely recommend 10/10
AJ at Birstall Leeds was very helpful and professional and was very informative which helped us out to buy a new sofa.
Liane at the Leeds store was fantastic today. So helpful and made the buying of sofas a quick and easy experience.
Thank you Liane
Our experience with SCS has been excellent.
From the really lovely lady who helped and advised us with our purchase to the fantastic delivery men.
They were so friendly, helpful and they couldn't do enough....we were very impressed with them.
I would definitely recommend ScS. Excellent quality of service from start to finish.
The men arrived and were unable to get the 2 part corner sofa into my flat.i was suffering with agonising back pain at the time, so not good! After discussion these lovely guys took the sofa to my daughters house and put it in her garden shed. They didn't have to do that and I am so grateful to them. They took pictures of everything, incuding the x3 broken back feet. All ended well as the sofa was lifted through the lounge window (after the window was removed), the next day. I have since received replacement feetso I need to make a booking for someone to come and replace the feet.
Excellent service from the time I walked into the local SCS showroom to purchase, to the attempted delivery. Thank you.
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Initial ordering of the sofa was quick and efficient and the gentleman who served us was fantastic. There was a 4 day delay from when we were told we would be contacted about the delivery, however on the day of the delivery, the guys were fantastic, quick, friendly and efficient. Overall, a great service.
From ordering to the delivery day, absolutely no problems at all and the delivery chaps had torrential rain on delivery but carried on regardless, excellent.
Everyone was very nice and helpful so professional and nothing was too much trouble. Would highly recommend this company and the product is spot on .
Wouldn't deliver on my day requested when it came one of feet doesn't fit properly still no response from scs

poltronesofà - Wakefield からの回答
When we received the suite it had several faults, one was that the cushion on the arm had not been stitched correctly, SCS sent out a technician from EMMIERA GROUP. He arrived on a Friday afternoon and it was clear he wanted to be away. He said that the cushion needed to settle, we challenged this and he said he would speak to head office when he got back. SCS accepted his report despite the photos we sent and several calls. EMMIERA GROUP also refused to send out another technician. DO NOT BUT FROM THIS COMPANY, check social media for all the complaints and lack of customer care.

poltronesofà - Wakefield からの回答
Very polite, clean and well presented professional in the delivery and assembly
Would highly recommend the 3 delivery menu involved
Delivery team friendly and polite. Care taken with delivery and installation. Kept up to date with delivery and came earlier than stated. Love my new sofas
The whole experience from purchase to delivery has been professional and efficient. The delivery guys were particularly good.
I was so impressed with Glynn my delivery driver. He was prompt, reliable and above all threw in many compliments. Made my day. Thank you so much Glynn
Liane from Wakefield SCS was very helpful, we weren’t too sure what we wanted so gave some advice on what was available. Liane was around and answered all our questions and we we very impressed with her knowledge. We ended up buying 2 chairs instead of a 3 seater sofa.
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