poltronesofà - Wakefield レビュー 

1,493
TrustScore 5段階評価の4.5

4.6

Westgate Retail & Leisure Park, Ings Road, WF2 9SD Wakefield, Yorkshire,, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Having previously been to the store I was greeted by a lovely lady called Sue and she helped me a lot , so having made up my mind I said I would return with my partner and did so . We again was met by... もっと見る

企業が回答しました

5つ星のうち5の評価

First and foremost, I wanted to say a massive thank you to Nahida from the Wakefield store. She is so professional and knowledgeable, but also has an amazing sense of what the customer needs. She offe... もっと見る

5つ星のうち5の評価

The Wakefield store is well set out.The staff left us alone to browse and only offered help when we were particularly interested in one sofa style.We didn't feel pressured into making a choice and Tra... もっと見る

5つ星のうち4の評価

The crew was lovely a little late than scheduled, but no worry’s , the zip was broke underneath the sofa , didn’t come with screws for the support leg which my husband had to supply, bit apart from t... もっと見る

企業が回答しました


企業情報

  1. 家具店

poltronesofà - Wakefield について

当該企業による記述

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

当該企業による記述


連絡先

  • Westgate Retail & Leisure Park, Ings Road, WF2 9SD, Wakefield, Yorkshire,, 英国

  • 01924 203290

4.6

優良

TrustScore 5段階評価の4.5

1493件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.6

すべてのレビュー

(1,493)

過去12か月のレビュー数: 17,433

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5つ星のうち5の評価

Two very polite friendly lads

The two lads were very friendly & polite. They were very careful bringing my two new sofas into my front room, making sure they didn't mark the door or doorframe. They put the sofas together very quickly. They certainly knew what they were doing. They positioned the sofas exactly where I wanted them & made sure the recliners were working properly. They also cleared away all the wrapping bits as well

2026年1月8日
自発的なレビュー
5つ星のうち5の評価

Brilliant service from purchase to Delivery.

Our experience with SCS has been excellent.
From the really lovely lady who helped and advised us with our purchase to the fantastic delivery men.
They were so friendly, helpful and they couldn't do enough....we were very impressed with them.
I would definitely recommend ScS. Excellent quality of service from start to finish.

2025年12月23日
自発的なレビュー
5つ星のうち5の評価

Excellent service.The men arrived and were unable to get…

The men arrived and were unable to get the 2 part corner sofa into my flat.i was suffering with agonising back pain at the time, so not good! After discussion these lovely guys took the sofa to my daughters house and put it in her garden shed. They didn't have to do that and I am so grateful to them. They took pictures of everything, incuding the x3 broken back feet. All ended well as the sofa was lifted through the lounge window (after the window was removed), the next day. I have since received replacement feetso I need to make a booking for someone to come and replace the feet.
Excellent service from the time I walked into the local SCS showroom to purchase, to the attempted delivery. Thank you.
.

2025年12月12日
自発的なレビュー
5つ星のうち4の評価

Overall a great service

Initial ordering of the sofa was quick and efficient and the gentleman who served us was fantastic. There was a 4 day delay from when we were told we would be contacted about the delivery, however on the day of the delivery, the guys were fantastic, quick, friendly and efficient. Overall, a great service.

2025年12月18日
自発的なレビュー
5つ星のうち2の評価

ouldn't deliver on my day requested…

Wouldn't deliver on my day requested when it came one of feet doesn't fit properly still no response from scs

2025年12月4日
自発的なレビュー
poltronesofà - Wakefield ロゴ

poltronesofà - Wakefield からの回答

Good Afternoon Andrew,

Thank you for taking the time to leave us your review, I hope you are well.

I am very sorry that we were unable to deliver the furniture on your preferred date and also that you have concerns with the foot.

If you have not already done so you can report this issue to us via our online contact form on the link below.
https://enquiries.scs.co.uk/
Our aftercare team will then aim to raise this service within 3 working days.

Kind regards,
Lynsey - ScS Social Media Team

5つ星のうち1の評価

Appalling customer care

When we received the suite it had several faults, one was that the cushion on the arm had not been stitched correctly, SCS sent out a technician from EMMIERA GROUP. He arrived on a Friday afternoon and it was clear he wanted to be away. He said that the cushion needed to settle, we challenged this and he said he would speak to head office when he got back. SCS accepted his report despite the photos we sent and several calls. EMMIERA GROUP also refused to send out another technician. DO NOT BUT FROM THIS COMPANY, check social media for all the complaints and lack of customer care.

2025年11月7日
自発的なレビュー
poltronesofà - Wakefield ロゴ

poltronesofà - Wakefield からの回答

Good Morning David,

Thank you very much for your time this morning, It was lovely speaking with you.

Again I am very sorry for your experience and the inconvenience that this has caused you.
As discussed I have now requested that Emmiera place the parts on order. You will receive confirmation from them.

I have also sent you an email with the link for our contact form.

Kind regards,
Lynsey - ScS Social Media Team

5つ星のうち5の評価

Very polite

Very polite, clean and well presented professional in the delivery and assembly
Would highly recommend the 3 delivery menu involved

2025年11月17日
自発的なレビュー
5つ星のうち5の評価

Customer delivery service

I was so impressed with Glynn my delivery driver. He was prompt, reliable and above all threw in many compliments. Made my day. Thank you so much Glynn

2025年10月28日
自発的なレビュー
5つ星のうち5の評価

Liane from Wakefield SCS was very…

Liane from Wakefield SCS was very helpful, we weren’t too sure what we wanted so gave some advice on what was available. Liane was around and answered all our questions and we we very impressed with her knowledge. We ended up buying 2 chairs instead of a 3 seater sofa.

2025年10月26日
自発的なレビュー

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