The representations made by the salesperson in the shop were that delivery will be quick. only after we paid and were sent the paperwork, we saw delivery is 4 months away. Tried calling the shop, no o... もっと見る
企業が回答しました
所在地
所在地を変更Colne Valley Retail Park, Lower High Street, WD17 2JZ Watford, Hertfordshire,, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Was greeted at the door by Mo Watford branch and explained the concept and told us to have a look round and try out the sofas. His colleague then joined us but I can’t remember his name. Explained th... もっと見る
We were left alone to check sofa's out but felt we could ask questions when required. The sales rep presented us with options with colour and design of the sofa we chose. Also he confirmed that every... もっと見る
Staff at Watford were very friendly and helpful. 2 staff members were outstanding, Lucinda and another young lad working with her. The young lad explained all about the different tickets and wh... もっと見る
企業情報
poltronesofà - Watford について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Colne Valley Retail Park, Lower High Street, WD17 2JZ, Watford, Hertfordshire,, 英国
- 01923 298970
4.7
優良
1359件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofa /chair
The lady Bea was very nice and helpful.Even better getting £490 back due to sale and was told it is price match
2025年5月1日
Delivery guys great
Delivery guys great. Our property has awkward access at times, and we have had several instances of delivery drivers with heavy items driving off claiming delivery was impossible. These guys pushed my furniture a couple of hundred yards on a trolley to deliver ! Also really happy with furniture, which was set up in no time, and room left spotless.
2025年4月29日
自発的なレビュー
“I went in feeling really low
“I went in feeling really low, but the manager “Bea” completely changed my mood with their flawless management. The way they handled the issue was excellent, and their wise behaviour and decisions truly made my day.
2025年4月29日
自発的なレビュー
Great choice and service
Great choice and service. Went to Watford branch and Raj went beyond his duties to help us. Whilst in the store, being diabetic I felt me sugar going down and Raj straight away brought some cake and sugar for me. Raj also has great knowledge and advice for customers
2025年4月21日
Perfect for first time sofa buyers
Bea Dave was amazing! We got to the store at 7.10pm on a Monday evening & she was so welcoming, professional & helpful (as if we were the 1st customers of the day). It’s our first ever sofa purchase & couldn’t recommend Bea at Watford SCS enough.
2025年4月28日
自発的なレビュー
My family and I purchased a sofa on…
My family and I purchased a sofa on Easter Monday. The staff at ScS were incredibly helpful, especially Lucy. She assisted us with all of the questions we had and ensured that we found the perfect sofa for our home!
2025年4月21日
自発的なレビュー
Great experience
Great experience with Lucy helping me. She listen to what I was looking for and showed me different sofas. Very helpful.
2025年4月10日
Fantastic experience!
Had a great experience today with Lucy! We had the perfect chance to look around but she was on hand to provide information and answer questions as we needed. We picked the perfect sofa and Lucy was great sorting out all the finance details, really friendly, knowledgeable and super easy to chat to!
2025年4月24日
自発的なレビュー
A*******+
Great sofa fantastic delivery people ….. can give more than 5 stairs or I would
2025年4月13日
自発的なレビュー
John Lambert Sales Manager SCS Watford…
John Lambert Sales Manager SCS Watford Branch was amazing!!
Excellent, professional service. Extremely knowledgeable and a pleasure to buy from.
2025年3月20日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Would not recommend. Still no sofa after 3 months
Buying the sofa was easy, Lucy was very helpful.
We are 3 months later and still no sofa. I have tried to call them-had to wait a whole day for them to call me back.
The revised date was today, it was rescheduled yesterday for another 10 days!
Terrible service! Would not recommend.
where is my sofa???
2025年1月14日
自発的なレビュー
poltronesofà - Watford からの回答
Good Morning Lisa,
Thank you for taking the time to leave us your review, I hope you are well.
I apologise that the date for your furniture has since been pushed back and can appreciate how disappointing this must be for you.
Should you require any help then please feel free to email us at socialmedia@scs.co.uk and include your order number or address and postcode so that we can locate your details and take a look.
Many thanks
Lynsey - ScS Social Media Team
From the moment we walked threw the…
From the moment we walked threw the door Bea Dave was an absolute treasure to be served by. She wasn’t pushy or annoying in anyway whatsoever and let us just get on with looking. The suite she showed us was actually the one we ended up buying! She has great taste. Thank you Bea 👍👍
2025年4月12日
自発的なレビュー
Great customer service by Lucy and Raj,
Great customer service by Lucy and Raj,
Lovely people and very helpful,
Thank you both ❤️❤️
2025年4月9日
自発的なレビュー
New SCS sofas
The delivery guys arrived on time and were very respectful and sociable
They unwrapped and brought the sofas into our home with very little fuss and were very quick
They cleared up after themselves and took all the wrappings away
Thank you SCS
2025年4月9日
自発的なレビュー
Nice experience buying a sofa, thanks to Lucy!
Went in today and it was the first place we visited where the assistants were stalking us around the shop. Lucy was super helpful, no pressure selling and got the job done. Thanks!
2025年4月5日
自発的なレビュー
Neville and the other chap can’t…
Neville and the other chap can’t remember his name were perfect,, polite explained everything
2025年4月1日
自発的なレビュー
Raj was very polite & friendly
Raj was very polite & friendly, non pushy. Informative & helpful. Great service!
2025年4月4日
自発的なレビュー
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