I walked through the door and was immediately attended to by Suzanne, an extremely friendly, helpful, and patient (!) young lady, fortunately at Wrecsam that day rather than her usual Aintree establ... もっと見る
企業が回答しました
所在地
所在地を変更Unit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU Wrexham, Denbighshire,, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The delivery team were amazing from.start to finish by phoning us with updates, really friendly spoke to us about the sofa and told us all the features were clean and tidy by taking all rubbish away c... もっと見る
We visited SCS in Wrexham to look at buying two new sofas. After speaking with Claire she showed us different styles and colours of sofas and was very helpful advising which sofas would meet our needs... もっと見る
We called into our local SCS store at Wrexham, we were looking at new 3 piece suites. Jay, a ScS representative spoke to us briefly and left us to look around the store, under no pressure he asked if... もっと見る
企業情報
poltronesofà - Wrexham について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Unit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU, Wrexham, Denbighshire,, 英国
- 01978 268170
4.7
優良
793件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Holly was helpful and professional…
Holly was helpful and professional helping me choose a new sofa as mine had collapsed!.Delivery guys helpful but sofa collection recommended by him too expensive!thanks Bernadette
2024年6月8日
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Rewarding shopping experience
I visited the Wrexham store where I was greeted by a very helpful salesman, I outlined my requirements visa vis a replacement for an ageing 2 seater sofa and a recliner chair. After he showed me some options I settled on a Reubens corner unit and went home armed with the details and how to access the exact measurements on line. I returned to the store a week later and the same salesman assisted me again with the final selection and purchase of a the corner recliner sofa set, the salesman's attention and help in the process was really rewarding.
2024年5月27日
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Have had problems with my furniture…
Have had problems with my furniture since received, have been back to store on many occasions only to be told by the manager ( been a few of). They were going to get a ombudsman to get intouch. Another year later and still nothing, will never use this company again total waste of money. Buyers be aware
2023年6月15日
自発的なレビュー
poltronesofà - Wrexham からの回答
Good Afternoon Paul,
Thank you for taking your time on leaving us a review today.
I am sorry to hear your having ongoing issues with your furniture and for the lack of communication you have received overall which has resulted in a 1* review.
We will be happy to look into this for you, As i am unable to see any details to locate your account please can you send a screenshot of your review along with your account details over to socialmedia@scs.co.uk alternatively you can call our aftercare team on 0191 731 3300.
Many thanks,
Kind Regards
Kayleigh
Customer Experience | ScS
Lest to browse
The girls that attended to us did a great job we were left to browse and not feel under any pressure when we asked them how to order the girls offered us tea and went through the paperwork.
We would have given them 5stars but the store Manager had gone to another store and the girls had trouble getting into the system has the store Manager had the password but they overcame this on their own tables.
Well done girls it was a pleasure.
2024年5月29日
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent experience
The whole process was smooth from start to finish. In the store we were not rushed into choosing the sofa and chairs so were able to take our time in ensuring that we chose the best ones suitable for our needs. The furniture was delivered 3 weeks before we expected it. Received emails with a date of when furniture was due into distribution centre; confirmation of delivery date and further details of delivery slot; more detailed timings; on the day, the time of delivery and a link to track the crew. A 'phone call an hour before delivery of our new furniture - excellent service. The furniture was delivered by Shaun and Andy who were both friendly, courteous, helpful and very professional - a credit to SCS.
2024年5月28日
自発的なレビュー
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Just a visit...
We called in at SCS just to start looking at sofas and ended up buying one on the spot. No pressure, very helpful, large selection and some offers. Very happy, and even more so that we didn't go trolling thru more shops.
2024年5月19日
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Charlie is a legend
Charlie is a top customer service person , excellent work and went above and beyond
2024年5月25日
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Aurora sofa
Shaun and Andy did a great job with my sofa delivery They kept me informed on delivery time. When they arrived they were both very friendly and polite. They were respectful of my property and put my sofa in place unwrapping it and taking away all the packaging.
I'm really happy with my sofa. It's comfortable and looks great.
2024年5月25日
自発的なレビュー
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very good to deal with and were very…
Very good to deal with and were very helpful especially in holding my order for me longer than usual due to my new home being delayed.
2024年3月20日
自発的なレビュー
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Mark was very nice
2024年5月10日
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
I got what I wanted
2024年5月7日
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent friendly customer service
Excellent friendly customer service, left us to make decisions with no pressure sales even though it was a bank holiday weekend and very close to their closing time. We will definitely recommend you to anyone looking for furniture. Thank you so much SCS Wrexham team.
2024年5月5日
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Can’t fault our service
Can’t fault our service, Mark and Dean are extremely helpful. Slight hiccups getting a delivery date sorted but once we had one scheduled there were no issues. Fab communication from them through the process and helping us get the sofa in the correct spots without any issues. Can’t fault them at all
2024年5月14日
自発的なレビュー
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Mark + Dean were very friendly and were…
Mark + Dean were very friendly and were very careful with delivering the sofas to our home. Great at communicating with costumers. A great service. Would definitely recommend them!
2024年5月14日
自発的なレビュー
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
We ordered our sofa from the wrexham…
We ordered our sofa from the wrexham store great service from the start to the sofa being delivered today by Craig and Jamie great professionals in and out in no time 👏
2024年5月11日
自発的なレビュー
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent delivery service
Excellent delivery service.
Arrived on time and notified me of arrival time.
2024年4月27日
自発的なレビュー
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Fantastic service and delivery
I cannot fault anything about the whole process. From the showroom staff to delivery everything was faultless.
We had notifications along route, with updated timings.
Matt and Neil were very professional, efficient and friendly. Two really nice guys. (Even though one was an Everton supporter). They did such a good job we could overlook that.
A few delays with delivery but that was out of anyone’s control.
Really impressed. 😊
2024年4月30日
自発的なレビュー
poltronesofà - Wrexham からの回答
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。