Two guys were very good. Sofa was assembled very quickly The only criticism is they did not put overshoes on and we have just got a new carpet- so didn’t appreciate their big boots on the new carpe... もっと見る
企業が回答しました
所在地
所在地を変更Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ York, North Yorkshire, GB
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every single member of staff i dealt with was amazing, super helpful and so polite. We ordered from the York branch and Rob was super knowledgable about what the company was selling. We ended up comin... もっと見る
We visited the store at Clifton Moor York. Our first point of contact was Lee who explained how the store worked and left us to browse knowing we could ask him for help with anything we needed. We'd v... もっと見る
Good selection to choose from at York and staff very helpful in store, telephone service poor, you cannot get through! Delivery cost should be shown with price of goods as it’s pricey. Delivery expe... もっと見る
企業が回答しました
企業情報
poltronesofà - York について
当該企業による記述
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
当該企業による記述
連絡先
Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ, York, North Yorkshire, 英国
- 0191 731 3300
4.7
優良
1178件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great sofa bed
Siamo stati molto contento del nostro letto sofa- great product and price (sale purchase). Thanks
2026年7月18日
Very good experience all round- from…
Very good experience all round- from choosing my sofa in the York showroom to the delivery.
I was kept well informed throughout the whole process.
2026年7月16日
Excellent
Glenn and Matthew constantly kept me updated about their arrival when they come they were very efficient delivered my furniture very professionally they were very polite friendly a credit to your firm
2026年7月16日
Great service in store and very helpful…
Great service in store and very helpful and knowledgeable staff, would be 5* but for the extortionate delivery costs and no clock and collect option
2026年7月14日
Delivery prompt young man polite etc .
2026年7月11日
Had a lovely experience in store…
Had a lovely experience in store looking for a rise recliner for my elderly mum, she didn't want anything old fashioned looking and picked peacock green which is lovely. Non push salesman which was nice and he let her take her time.
Delivered yesterday by two very nice men she is very pleased
2026年7月11日
We’ve visited the York department on 2…
We’ve visited the York department on 2 occasions and both staff we saw were brilliant with the information we asked and were very friendly and informative and that is why we gave 5 stars for both visits, great customer service well done,
2026年7月7日
Salesman rob very helpful and…polite and knowledgeable
Salesman rob very helpful and knowledgeable no pressure to purchase and showed us various options and prices and coverings and made sure we were happy with our choice and purchase
2026年7月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
poltronesofà - York からの回答
Good Afternoon
Thank you for your review.
I am happy to see that the Staff were helpful on your Visit to Store.
If there is anything that we fell short on and can improve in future to have made it a 5-star experience for you then we would really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many Thanks,
Lauren - Poltronesofà at ScS
Social Media Team
Poltron sofa SCS lads who delivered our furniture were very efficient & helpful no complaints.The salesman at moor cross york were very helpful & efficient to no complaints.
The lads who delivered our furniture were very efficient & helpful.Had no complaints at all.Where we got the suite from moor cross york the salesman were very helpful to no complaints there very efficient to.
2026年7月7日
Great customer service from Rob and…
Great customer service from Rob and Wayne.Explained everything in detail and made shopping at your store an enjoyable experience.Well done!
2026年6月30日
very attentive staff.
2026年6月30日
The delivery lads were quick friendly…
The delivery lads were quick friendly and courteous
2026年6月30日
From walking in to the store we was…
From walking in to the store we was made to feel welcome and nothing was too much pressure, great job
2026年6月26日
Jonathan and Jayden were very polite
Jonathan and Jayden were very polite, helpful and professional delivering our new reclining sofas. They showed me how the sofas fixed together ( helpful, if we move house ) Two lovely, kind men.
The sofas arrived much earlier than expected ( Bonus ) as we were using canary yellow deck chairs ( which seemed like forever and gave the Jonathan /Jayden a giggle. ) we were having a downpour thunderstorm at the time of delivery but Jonathan and Jayden kept the sofas from getting soaked unpacking them ( while I made them a cup of coffee ) they removed all cardboard too. Can’t fault them or SCS . Thank you for making/delivering our sofas, we are extremely pleased with them. We highly recommend SCS and delivery team.
2026年6月27日
First Class Delivery and Service.
Just had our Sofa delivered by 2 extremely professional delivery men on possibly the hottest day of the year, Mervyn and Jaden did a brilliant and speedy job delivering our Sofa upstairs to our Apartment. Very friendly and couldn't do enough to make sure we were happy with the product. The Sofa is superb and I am sure we will get many years of use from it, can highly recommend this Company for their 1st class service and delivery.
2026年6月26日
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