Went to the shop today, amazing customer service given to me and my son. The owner was brilliant with advice in helping my son choose the right size of gear he needed, would highly recommend 👍
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Just wanted to say thank you for your excellent service, the product arrived within 2 days of ordering. The product is also really good! It is a nice change to actually deal with a professional comp... もっと見る
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Saw the owners glove reviews on youtube, seemed very knowledgeable. Gave him a call and he was brilliant. He's a boxer himself so knows what he's talking about and wasn't trying to up sell his s... もっと見る
企業が回答しました
EDIT - Since the below review, Ross reached out to me and I can honestly say it’s some of the best customer service I’ve ever received. Ross was genuinely apologetic about my experience and has... もっと見る
企業が回答しました
企業情報
当該企業による記述
Seconds Out Fight Store is a premier boxing equipment shop based in Scotland, we also ship worldwide. We’re passionate about the sport and committed to supplying only the best gear, stocking top brands like Nike, Cleto Reyes, and Fly. Whether you’re just starting out or a seasoned pro, we’ve got everything you need, from gloves and headguards to apparel and accessories. Great customer service is at the heart of what we do. We know choosing the right boxing gear is important, so we’re always happy to offer advice and help you find the perfect fit. Wherever you are in the world, you can count on us to deliver high quality equipment with a personal touch.
連絡先
14 Montrose Terrace, EH7 5DL, Edinburgh, 英国
- 0131 563 9799
- store@seconds-out.co.uk
- www.seconds-out.co.uk
4.6
優良
60件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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Highly recommend this store for anyone…
Highly recommend this store for anyone who is looking to get new boxing gear
2026年4月29日
Seconds Out Fight Store からの回答
Hi Joe, thank you for the kind words and support. Very much appreciated.
Went to the shop today
Went to the shop today, amazing customer service given to me and my son. The owner was brilliant with advice in helping my son choose the right size of gear he needed, would highly recommend 👍
2026年5月1日
自発的なレビュー
Seconds Out Fight Store からの回答
Thank you so much for the 5 stars and review. Thank you and your son for popping into the shop, glad we got your sons head guard sorted.
Thanks again
Ross
5 STAR SERVICE
Just wanted to say thank you for your excellent service, the product arrived within 2 days of ordering.
The product is also really good! It is a nice change to actually deal with a professional company - a rare thing these days. I would 100% order again.
2026年3月10日
自発的なレビュー
Seconds Out Fight Store からの回答
Thank you so much for the kind words and 5 stars. Really is much appreciated.
Thanks again Ross :)
EDIT -
Since the below review, Ross reached out to me and I can honestly say it’s some of the best customer service I’ve ever received. Ross was genuinely apologetic about my experience and has done more than enough to make up for it. It’s clear that it was just an uncommon hiccup from a small store that’s busy from their great reputation. Thanks again Ross for your help, it was greatly appreciated. I’m sure I’ll be purchasing again in future!
_______________
I haven't had a great experience with Seconds Out, I ordered on 28/02 and did not receive until 09/03 despite method being '24 hour tracked'. Before my order arrived, I received a delivery fee slip from Royal Mail that stated 'Sender did not pay full postage', I had to pay a further £3.50 for Royal Mail to deliver, after already paying £3.99 postage at time of ordering.
I have tried to get in touch with Seconds Out, but have not received a response and have since had to send another message in attempt to get my delivery fee refunded.
2026年3月2日
Seconds Out Fight Store からの回答
Latest Reply - Hi Mollie, thank you so much for the kind words and understanding. I am so glad I was able to get this sorted for you. Really appreciate the updated comments, but honestly also appreciate the fact you left in the original issue, as it's important customers know the full story - both good and bad. But honestly thank you again, much appreciated and apologies for any issues in the beginning. Ross
Original Repy - Hi Mollie, this is absolutely on me. The lack of contact from myself is so very disappointing from my end and I am completely to blame. It should never have happened. I have replied to your email now so we can get this sorted.
My sincerest apologies again for this poor service, it is 100% a fault at my end.
Ross
Proper boss them
Proper boss them.
Ordered me pair of boxing boots, had them shipped to france. Received them in less than 24 hours. Everything went perfectly. 10/10
2026年2月13日
自発的なレビュー
Seconds Out Fight Store からの回答
Thank you for the review Benjamin. It's much appreciated. Glad your order arrived in good time. Scotland to France in less than 24 hours, fantastic!
Thanks again
Ross
Seconds Out Fight Store からの回答
Thank you for the review and kind words Andrew. Appreciate the support and glad to of helped.
Cheers
Ross
Fantastic service
Had the items in stock and ridiculously quick delivery. Would highly recommend.
2025年9月30日
Seconds Out Fight Store からの回答
Thank you Simon, appreciate the top reivew and 5 stars. Much appreciated. Glad the delivery arrived nice and quick.
Great gear fast delivery
Great gear fast delivery! Couldn’t ask for more thank you!
2025年10月1日
自発的なレビュー
Seconds Out Fight Store からの回答
Thank you so much for the 5 stars and kind words Nicola. Much appreciated. Glad your order arrived nice and fast!
Great service from you guys!
Great service from you guys!! My order came the next day!! Thankyou👍👍👍
2025年9月26日
Seconds Out Fight Store からの回答
Thank you Steven, really appreciate the support. Glad your order arrived nice and fast.
Thanks again
Ross
I always order from Seconds out I find…
I always order from Seconds out I find them great very helpful and my delivery does always be on time I live in Ireland and they have a great selection too
Everything fitted perfectly Tks Mary
2025年9月26日
Seconds Out Fight Store からの回答
Thank you for the kind words and 5 stars Mary, much appreciated. Glad your order arrived safe and sound.
Thank you again
Ross
Excellent service and communication for…
Excellent service and communication for my order from Romania. Product is incredible as I expected. Thank you!
2025年9月4日
Seconds Out Fight Store からの回答
Thank you so much for the review Vlad, much appreciated. Glad your order arrived to Romania nice and quick. Thank you again.
Ross
I recommend
Very professional, quality of delivery and deadlines respected. Perfect. Reliable store.
2025年8月22日
自発的なレビュー
Seconds Out Fight Store からの回答
Thank you for the kind words and 5 stars Tom, really is appreciated. Glad we got your order to you in good time.
Ross
Returned boots that were too small
Returned boots that were too small. no response to emails and no refund.
2025年9月3日
自発的なレビュー
Seconds Out Fight Store からの回答
Hi, I replied to your email earlier this morning and processed the refund as soon as I saw what happened with your refund not being actioned. It was completely a mistake at our end and I hold my hands up for that. Massive apologies again.
Seconds Out Fight Store からの回答
Hi Erin, thank you so much for the review and 5 stars. Much appreciated. Glad the order arrived nice and quick.
Awesome service,awesome prices
Awesome service,awesome prices. First class to deal with. Fast,efficient,professional service. Got messed around by Boxfit and went to Seconds Out. So glad I did.
2025年8月4日
Seconds Out Fight Store からの回答
Ah cheers Mark, appreciate the kind words and great review. Much appreciated, glad we got the order sorted nice and quick. Enjoy the punch cushion, and thanks again.
5 Stars
Purchased a pair of Fly boxing gloves and they arrived (to the US) in less than 5 business days.
Great store. Will definitely purchase more from them.
2025年7月15日
Seconds Out Fight Store からの回答
Hi Masood, thank you for the 5 stars and review. Much appreciated. Glad the Fly gloves arrived nice and quick. We appreciate your support and hope you enhoy the new gear.
Thanks again
Ross
Seconds Out Fight Store からの回答
Hi Gesred, thank you so much for the review. Much appreciated. Really glad we got your order to you ncie and quick, and of course that you're happy with everything. Enjoy the new gear and thank you again.
Ross
Very helpful in advice and the nicest…
Very helpful in advice and the nicest worker with a great sense of humour. Great equipment 🙌🏽
2025年7月8日
Seconds Out Fight Store からの回答
Hi Harry, thank you for the review and 5 stars much appreciated. Was great to catch up, and thank you again.
Ross
Seconds Out Fight Store からの回答
Thank you for the kind words and 5 stars Joanne, it's much appreciated. Glad we got your order to you nice and quick.
Thanks again
Ross
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