Honestly, what a terrible company. Theyâll badger you non stop when they want something out of you, proper needy ex vibes or Dominoâs spamming you about a deal, but as soon as itâs their turn to sort... ãã£ãšèŠã
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Worst screening company. They donât reply to emails. Obsessed with getting access to your bank account through a third party company Iâve never heard of. Unsure how this meets any part of data minimis... ãã£ãšèŠã
The process gave you prior warning of what info you needed which was helpful. It didn't accept a code I was given to use, I had to re-set it, it was easy and quick to do, no hold ups really. The websi... ãã£ãšèŠã
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Efficient and professional! I needed a thorough check and Tory Bennett handled it like a star. The instructions were very clear and once I uploaded any required documentation the response was immediat... ãã£ãšèŠã
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Matrix Security Watchdog, is a leading global provider of pre-employment screening and criminal record checks.
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Davy Avenue, MK5 8HJ, MILTON KEYNES, è±åœ
- 01420 593830
- hello@securitywatchdog.org.uk
- www.securitywatchdog.org.uk
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Very quick and easy experience for newâŠ
Very quick and easy experience for new role
2023幎11æ6æ¥
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Matrix Security Watchdog ããã®åç
Hi Bernadette,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Super quick and easy process
Super helpful, quick responses and lovely people that I dealt with
2023幎10æ27æ¥
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Matrix Security Watchdog ããã®åç
Hi Joanne,
Thank you for your review. It is important to us that we provide a great customer experience, and weâre happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Friendly and professional
Efficient with requests. Friendly and professional.
2023幎10æ27æ¥
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Matrix Security Watchdog ããã®åç
Hi Christina,
Weâre delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
The process was quick
The process was quick.
Excellent service, super quick and no issues. Prompt follow up and communication to ensure documents I submitted were fine.
2023幎10æ24æ¥
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Matrix Security Watchdog ããã®åç
Hi Eyong,
Weâre delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Fantastic experience
Fantastic experience, easy to follow instructions.
No complaints with anything
2023幎10æ31æ¥
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Matrix Security Watchdog ããã®åç
Hi Andy,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Timely updates and response
2023幎10æ30æ¥
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Matrix Security Watchdog ããã®åç
Hi Monchie,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Excellent service
Excellent service from Sarah very empathic, found a quick && creative solution and went the extra mile to call me back and check in later.
2023幎10æ26æ¥
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Matrix Security Watchdog ããã®åç
Hi Julie,
Weâre delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Excellent service
2023幎10æ19æ¥
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Matrix Security Watchdog ããã®åç
Hi Hetal,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Straightforward!
The experience was very straightforward and easy to complete.
2023幎10æ16æ¥
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Matrix Security Watchdog ããã®åç
Hi,
Thank you for your review. It is important to us that we provide a great customer experience, and weâre happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Very quick and efficient with a followâŠ
Very quick and efficient with a follow up call to ensure I was up to speed
2023幎10æ27æ¥
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Matrix Security Watchdog ããã®åç
Hi Kayleigh,
Weâre delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Timely response
Timely response, called me when the data I'd supplied wasn't uploaded correctly, stayed in the call with me until it was sorted. I did find uploading documents to the platform a little bit clunky - but overall, swift and great communicators!
2023幎10æ25æ¥
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Matrix Security Watchdog ããã®åç
Hi Helen,
Thank you for taking the time to leave us a rating. Your feedback is important to us. If you have more feedback, please contact us at swupdates@capita.com.
Security Watchdog Team
A great process
Very quick with the process and quick to ask for more documentation if needed. Communication was great.
2023幎10æ17æ¥
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Matrix Security Watchdog ããã®åç
Hi Jacob,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Staff were very useful and got straightâŠ
Staff were very useful and got straight to the point.
2023幎10æ11æ¥
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Matrix Security Watchdog ããã®åç
Hi Faisal,
Thank you for your review. It is important to us that we provide a great customer experience, and weâre happy that we hit the mark for you.
Thank you again for using Security Watchdog.
The process was very easy to follow andâŠ
The process was very easy to follow and upload. Security watchdog team kept me informed at all times and offerd great support and advice throughout the process.
Overall it was a great experience.
Thank you...
2023幎10æ10æ¥
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Matrix Security Watchdog ããã®åç
Hi Sadiq,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Excellent service
Excellent service, super quick and no issues, well apart from trying to get the camera spot on for the selfie verification, but I put that down to user error :)
2023幎10æ12æ¥
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Matrix Security Watchdog ããã®åç
Hi Rod,
Weâre delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Matrix Security Watchdog ããã®åç
Hi Tamara,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Quick and easy
Didn't have any issues uploading documents and only had to submit one round of extra documentation for my employment history. Super quick as well, allowing me to continue the onboarding process at a new job.
2023幎10æ18æ¥
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Matrix Security Watchdog ããã®åç
Hi Thomas,
Thank you for your review. It is important to us that we provide a great customer experience, and weâre happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Security Watchdog were very supportiveâŠ
Security Watchdog were very supportive throughout my time using them. They were quick to respond to any questions or issues I was having, plus give me all the information I needed and how best to complete the necessary work they required.
2023幎10æ1æ¥
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Matrix Security Watchdog ããã®åç
Hi Bryan,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Background Checks
A few minor hiccups along the way uploading documents but all in all a smooth process to follow.
2023幎10æ18æ¥
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Matrix Security Watchdog ããã®åç
Hi Brett,
Thank you for taking the time to leave us a rating. Your feedback is important to us. If you have more feedback, please contact us at swupdates@capita.com.
Security Watchdog Team
Sent all paperwork they wanted butâŠ
Sent all paperwork they wanted but still was coming back there was gaps in my employment
There would have only been one or two days and asking was I claiming benefits
This was harder than getting clearance to work with children for air cadets
2023幎10æ11æ¥
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Matrix Security Watchdog ããã®åç
Dear David,
We really value your input and bringing our attention to areas where we can improve our customer service. We are keen to investigate this matter further for you so please get in touch with swupdates@capita.com as soon as possible.
Security Watchdog Team
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