Mario was extremely patient with me. He was very helpful in locating a storage unit as close as possible to my location. The registration process is extremely difficult to complete on line but Mario w... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have made two reservations to set up for my storage unit and the office has been closed each time. I have not been able to connect with anyone other than the call center taking calls. How does the... もっと見る
企業が回答しました
The reservation site was easy to navigate and accurate with no issues completing. The rates were excellent and check in at the storage unit was seamless within a day of notice. Thank you very much. Ro... もっと見る
Oscar at the self storage on Harrison in Berkeley was AMAZING!! Explained everything very clear and precise!! SUPERIOR CUSTOMER SERVICE!! 1 MILLION stars for this gentleman!!n Thank you!
企業情報
当該企業による記述
SelfStorage.com is one of the original self-storage comparison shopping sites, launched to help customers find the best deal on storage units. Featuring more than 20,000 storage facilities nationwide, you can find a cheap storage unit near you by searching on SelfStorage.com. Compare prices and unit sizes, and reserve your storage unit for free in minutes. No commitment and no credit card required!
当該企業による記述

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ネガティブなレビューの 96%に回答しています
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この企業のTrustpilot 利用方法
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Very helpful
The first gentleman I spoke to was very…
The first gentleman I spoke to was very helpful, quoted accurate prices and then transferred me to the location in Bunnell, where I booked a storage unit. The young lady was also very nice to work with. I would highly recommend this storage company.
The listing agent was great!
The reservation site was easy to…
The reservation site was easy to navigate and accurate with no issues completing. The rates were excellent and check in at the storage unit was seamless within a day of notice. Thank you very much. Rob and Rick was very helpful and polite every step of the way.
the owners eillingness to cooprrate in hell
oh it waz prompted... not by you... but i gave u 5 stars so i could tell the truth too...... righ?
the owners eillingness to cooprrate with who they didnt seem to know was actually on a team of " exprrimentors" in the field of human consciousness. testing out MY theory from my 2016 journals which i compiled and compsed a short story called Re-wired. on how the brain or your brain rewires ITSELF when faced with trauma and survival. And currently im working on another life experience novel which is going to be be named after the collaboration with Angel Elisia Miller. bc in Reality, alot of the main ideas regaurding healing from extreme timelines of continuosly being exposed without any real longnterm refuge to look forward to, i truly looked up to her and how she still managed to integrate all of her self into a whole complete woman who honestly taught me how to enjoy life even when its not that enjoyable. im never doing the polar plunge or anything of extreme adrenaline chasers but i truly appreciate the effort she always put forth in her own personal integration process without any real outside guidance. I just wrote a bunch of imaginary journal entries and called it a book just to make my husband feel bad for not appreciating my mumbo jumble and throwing it out the window. twice. im pretty sure there was a camera crew then too. so every single one of you who thought by inserting yourself into my destruction or your own benefit with a side order of who gives af about the passive nice girl who cant add.. we will just make her look and react crazy bc thats what all the other onces did. ans for whoever shared that info amonst whispering groups of bro mances, im fairly certain i know where that starts. and i already gave u a fair warning about ever hurting her again. not important enough for me to even name. ALL the appreciation goes to a normal everyday woman who refused to keep on being victimized and also learned how to transcend on her own terms with no guru indian or asian teacher, bc really, her basic principles were - being a friend is hard and being a good one is alot of effort. and at some point when i realized i no longer deserved accesa to that friendshhip bc of my choices to keep being victimized. so. yea. thats where the good stuff in life is. not in stealing and leap frogging and then trying to cover up your fall shorts instead of accoubtability. not JUST once.
Booking process was very easy online
Booking process was very easy online. Unit was ready on move in day. Staff was friendly and helpful, showing us to the unit and making sure we had all we needed.
Securing a storage unit was very easy
Securing a storage unit was very easy. I did have a couple of questions and when I called, the representative was very helpful & patient!
Called to try to get a unit.
Called to try to get a unit.. Since were are a business, wanted to know what is equivalent to a PO/invoice process. I needed to lock in a unit, all fees, insurance, etc and get an invoice with the final total price to submit for a virtual card to be cut by finance. This guy "Alex" sounded like he was eating while talking to me, said he never heard of that. Said I needed set up the rental and just put my company in the proper box and give that to them. No, he could not give me a total, and could not confirm if I went through the process online.. IF the email they send to confirm will include full total. I began asking for someone else. Never got anyone. No superior. Asked for info for corporate and was told look it up on website or google it. Asked for his boss, he said he didn't have one.. Yet confirmed he did not own the company. He also at one point said "we dont rent to LLC's and L?? inaudible". I told him clearly...in my 40 yrs of working, B2B transactions happen all the time. We get quote/invoice of what we want down to the penny, and submit to our finance dept for funds. He says he never heard of that. NOT acceptable. FYI I initially pushed it assuming he just didnt know and getting someone else would answer my questions and he'd learn something. However, his complete dismissal, and refusal to even attempt to solve the issue became my concern.

SelfStorage.com からの回答
I haven't even gotten my unit yet and u…
I haven't even gotten my unit yet and u want a review. Not good

SelfStorage.com からの回答
Very pleased.🙂
The person I talked to was very professional and courteousness and I was very pleased.
No one ever reached out to me about it
No one ever reached out to me about it, so nothing happened

SelfStorage.com からの回答
It was easy.
The representative at the facility was…
The representative at the facility was rude and not very accommodating he basically told us to take it or leave it (his deal without the promotion 2nd month free rent ) and that we didn't have to store there! Rude to say the least, he needs to learn some positive handling skills!

SelfStorage.com からの回答
First day move in had a hard time…
First day move in had a hard time finding someone to process at location b4 I moved in!
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