We had a wonderful family holiday here and hired both the cottage and Folly. The location of this cottage is stunning and we woke to blue skies and sea every morning. The owners were very helpful a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... もっと見る
企業が回答しました
Huge bungalow in a beautiful setting looking over towards the Ring of Kerry. Beautiful Inch stand is a few minutes drive away. The bungalow is in a great location to access Dingle, Tralee, Killarney a... もっと見る
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Booking with Shamrock Cottages was easy. The cottage was in a lovely situation with a beautiful view. It is situated an easy ten minutes from Tesco but in the middle of nowhere! All four bedrooms wer... もっと見る
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企業情報
当該企業による記述
Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.
連絡先
4.6
優良
595件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 64％に回答しています
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We had a brilliant trip
We had a brilliant trip, I’ve stayed in 4 other places within half an hours drive but this was the best location, a lovely pub a few minutes walk and the accommodation was lovely
2026年5月22日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Dylan,
Thank you for your feedback on your recent trip to Ireland. We're thrilled to hear you had a brilliant holiday.
If we can help you to book your next Ireland holiday, please do get in touch.
Kind regards,
Tess
Easy booking experience
Good communication, clear website, easy booking, useful updates provided
2026年5月16日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Jayne,
Thank you for taking the time to write a review. It’s great to hear that you were pleased with the booking process.
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
A perfect place to relax in the peace…
A perfect place to relax in the peace abd beauty of Connemara.
2026年5月16日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Lawrence,
Thank you for your holiday feedback. It's wonderful to hear that you had an enjoyable time!
If we can be of any assistance with booking your next holiday, please feel free to contact us and we’ll be happy to help.
Kind regards,
Tess
After spending the first night very…
After spending the first night very cold and uncomfortable we spoke to the owner, she referred to the extra payments needed to heat the boiler which she had set to 1 hour twice a day, which actually didn't even give us enough hot water to wash up with, and also a free £10 for the electric shower and any other electric appliances we used. This would include if used a electric fan heater in the lounge to sit in an old and uncomfortable settee and watch a tiny TV that you could hardly see. The almost total lack of WIFI. When we spoke to the owner she recommended we speak to Shamrock ourselves. All communication from them by telephone of message/email never arrived with us for lack of WIFI connection. After 3 days of no communication we accepted we would have to stay. The part in the booking process that mentions the extra cost of heating and electric is at the very bottom of the descriptions and details and if I have read this before I made the reservation I would never have booked this property. Any owner that wants to make extra money above the general needs of a comfortable stay should add the cost to all bookings and not have an open cheque to charge what they want at the end of a stay. Also the £25 deposit for breakages, non refundable, is also an extra profit making cost I do not agree with. All extra costs should be included in the final cost at time of booking.
2026年5月10日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Carole,
Thank you for taking the time to share your feedback following your recent stay. We are very sorry to hear that you were disappointed with the property you had booked and that it did not meet your expectations.
Please be assured that all guest feedback is taken seriously, as it helps us to support the homeowners we work with to ensure guests have an enjoyable holiday experience. Our dedicated Holiday Support Team is available throughout each stay to assist guests and resolve any concerns as quickly as possible.
While our Accidental Damage Scheme is clearly outlined at the time of booking and is designed to provide peace of mind for both guests and homeowners in the event of any breakages, we are more than happy to review the details in relation to any additional charges for heating and electric for the particular property you had booked, to ensure the details are clear and accurate. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please could you respond within the next 3 days.
We value your feedback and would like to thank you again for bringing your comments to our attention. If we can be of any help or assistance booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Hayley
First class service.
2026年5月18日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Mr Dineen,
Thank you so much for your lovely review!
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
The Perfect Cottage in the Perfect Location
A shining jewel in the crown of West Cork.
2026年5月9日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Peter,
Thank you for taking the time to write a review. We are so pleased to hear that you had an enjoyable stay in County Cork!
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
The location was nowhere Sneem
The location was nowhere near any village or town. No mention of extra payment of electricity and fuel.
2026年5月9日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Ron,
Thank you for taking the time to share your feedback following your recent stay.
We’re sorry to hear that your chosen property felt a little more remote than you had expected. We would be more than happy to review the details of the property you stayed in to ensure that all information regarding the location and any additional charges is clear and accurate.
You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days. Once we have your booking details, we will be able to review the details of the property you had booked.
Thank you again for your feedback. If we can be of any assistance booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Hayley
Great location
Great location, ample parking, good rooms and facilities, comfortable and good communication with the owners.
2026年5月3日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Robin,
Thank you for taking the time to write a review. We are delighted to hear that you had an enjoyable holiday and you felt the property, location and communication was good.
If we can be of any assistance with booking your next holiday to Ireland, please feel free to contact us and we’ll be happy to help.
Kind regards,
Hayley
A cosy cottage in a remote beach location
We walked on the sandy beach, paddled, delighted in the cosy sitting room and enjoyed cooking in the spacious and well-appointed kitchen. This cottage was generously furnished and equipped; we were happy to spend time quietly there.
2026年5月9日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Tessa,
Thank you for taking the time to leave feedback, further to your recent holiday.
We’re so pleased to hear that you had an enjoyable stay at your chosen cottage and that the location was great too.
If we can be of any assistance booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Hayley
Shamrock Cottages からの回答
Good afternoon Martin,
Thank you for taking the time to write a review. It’s great to hear that you were pleased with the location of the property you stayed in and that you found the booking process a smooth experience.
If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
Amazing location and stunning views
Smooth transaction with the platform and owner, amazing location and stunning views.
2026年5月1日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Philip,
Thank you for your taking the time to write a review, further to your recent holiday.
We are delighted to hear that you had a fantastic stay!
If we can be of any assistance when booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
Easy to use Shamrock Cottages
2026年5月15日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon Alison,
Thank you for your feedback. We are pleased to hear that you find our website and services easy to use.
If we can be of any assistance with booking your holiday to Ireland, please feel free to contact us and we’ll be happy to help.
Kind regards,
Hayley
Worse and dirty cottage ever stayed in
We stayed in home farm cottage campile Wexford may 2026.
It was the dirtiest cottage we've ever been in.
We arrived late evening to a very cold and extremely dirty cottage all we wanted to do was have a cuppa but the kettle had brown slime inside.
It took 5 hours to clean one of the bedrooms a bathroom,kitchen area and that was just a basic clean.
The fridge had mouldy food inside the oven was so bad we couldn't use it.
The air fryer was disgusting so again didn't use it.
The pots pans ect were also very dirty but also the cupboards inside n outside were so we had to go out and purchase sum plastic plates cups and utensils.
Even though it stated towels were provided they were 4 which were left in a dirty cupboard n they were discoloured not fit to be used on a dog never mind a person.
The shower was full of hairs n mold.
What was upsetting was the cot which had dead flies on the bedding,mold on the walls next to the babies cot n what looked like spilled dried milk inside the cot.
We did complain direct to the owner but didn't get a message back until the next day which is why we had to clean the areas we were using.
The owner did offer to call round and in her words give it a once over but told her we had just cleaned the areas we would use.
She did bring a new kettle n plug for the microwave after two days.
We also complained to shamrock cottages but again didn't get any help or support.
The stress of having to clean the cottage made me ill it completely spoiled our holiday.
The garden is not enclosed and the description of the cottage is definitely not what is states.
I've enclosed photos .
I would not use this cottage again which is ashame cos it could be lovely if it had a very good deep clean, decorated and tlc .
I would also get rid of the horrible plastic flowers the owner has all over the house which are all old and dirty.
Unfortunately it won't allow me to put the photos on here but if someone would like them please send me a message.
2026年5月2日
自発的なレビュー
Shamrock Cottages からの回答
Good morning Ginette,
Thank you for taking the time to share your review following your recent holiday. We’re truly sorry to hear about the issues you experienced during your stay and completely understand how disappointing this must have been for you.
Please be assured that your concerns are being fully investigated. I can see that one of our Complaints Managers is already in direct contact with you and is actively working towards a resolution to your complaint.
Your feedback is extremely important to us, as it helps us support the homeowners we work with in ensuring all guests have an enjoyable holiday experience. Thank you for your patience and for giving us the opportunity to address the concerns you have raised. If you have any further queries, please feel free to contact the assigned dedicated Complaints Manager at any time, who will be happy to assist.
Kind regards,
Hayley
Holiday cottages UK is always reliable
Holiday cottages UK is always reliable. The cottages are clean and the host are great.
2026年5月8日
自発的なレビュー
Shamrock Cottages からの回答
Good morning Jen,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a great experience with our team and enjoyed our holiday properties.
If we can be of any help or assistance booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Tess
Smooth
Didn’t need to get in touch with shamrock. Everything went smoothly via their online booking site. Confirmation e-mails were timely and complete.
2026年5月2日
自発的なレビュー
Shamrock Cottages からの回答
Good morning,
Thank you for your feedback - it's great to hear that you had a smooth booking experience!
If you do need any assistance with bookings in the future please do feel free to get in touch.
Kind regards,
Tess
A holiday home not fit for purpose
Please see my comments on my retiew and sort a refund for me. I would not have stayed in this awful house for more than 1 night if there had not been visitors in my own house.
This house is not fit for purpose!
2026年4月26日
自発的なレビュー
Shamrock Cottages からの回答
Good morning Angela,
Thank you for taking the time to write a review following your recent holiday. We’re very sorry to hear that you were dissatisfied with the property you stayed in.
Please be assured that we take all feedback seriously and are committed to thoroughly investigating any concerns raised. It’s important for us to fully understand your experience, and we’d appreciate the opportunity to speak with you directly so that we can address your concerns with both yourself and the homeowner of the property.
To help us look into this matter further, we’ll need a few additional details from you please. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please could you respond within the next 3 days. Once we have your booking details, our Complaints Team will be in touch to carry out a full review of the issues raised and work towards a suitable resolution.
Your feedback is very important to us, and we appreciate the opportunity to investigate this for you.
Kind regards,
Hayley
We had a brilliant time
We had a brilliant time in the house at Brittas Bay Park. The house was bright, spacious, clean and beautifully decorated. The house is located in a quite housing area with a tennis court, a lot of space to play Soccer, Hurling and other ball games. The senic South Beach is only 5 min walking distance away.
2026年5月6日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon,
Thank you for your holiday feedback. We're delighted to hear you enjoyed the property and that you were able to make great use of the facilities!
If we can be of any assistance with booking your next holiday, please feel free to contact us and we’ll be happy to help.
Kind regards,
Tess
Clear and detailed instructions on the…
Clear and detailed instructions on the rental.
Good contact with the person on the phone
2026年5月9日
自発的なレビュー
Shamrock Cottages からの回答
Good afternoon,
Thank you for your holiday feedback. It’s great to hear that you were pleased with our services and that you received detailed information about the property.
If we can be of any help with booking your next holiday, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Tess
Shamrock Cottages からの回答
Good afternoon Paula,
Thank you for your feedback. It’s great to hear that you enjoyed your holiday and that you were pleased with our services.
If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Tess
Great experience-secluded getaway
Great experience, all information was given, very clear instructions. We had no issues at all, thank you
2026年5月2日
自発的なレビュー
Shamrock Cottages からの回答
Good morning Clogue,
Thank you for your feedback. We're pleased to hear you had such a fantastic week and that the cottage had everything you needed.
If we can help with booking your next stay, please feel free to contact us and we’ll be happy to help.
Kind regards,
Tess
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