Sharpenters レビュー 

138
•
TrustScore 5段階評価の4.5

4.4

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5つ星のうち5の評価

I am a professional oboe player. Oboists use highly specialized beveled reed knives to make oboe reeds. The angle and evenness of the bevel is imperative. After months of use, it has to be re-establi... もっと見る

企業が回答しました

5つ星のうち1の評価

My knives are gone! Sharpenters provided an envelope that ruptured during transit and all of the knives were lost. The Company freely admits that this problem has occurred in the past yet they continu... もっと見る

企業が回答しました

5つ星のうち5の評価

We are very impressed with Sharpenters! Their service is a "well-tuned one", providing easy step-by-step instructions through each step of the process. Our knives came back amazingly sharp! We were... もっと見る

5つ星のうち5の評価

Sent in four knifes,a global with a single bevel and old onieda serated carver, two victonox chefs. The global was sharpened nicely with a single bevel but not the fine polish of a new one. The victo... もっと見る

企業が回答しました

企業情報

  1. 研ぎサービス

当該企業による記述

Millions of knives have been sharpened by our family of brands across the globe since 1965! We are an easy, secure, and fun online service, making your knives sharper than the day you first got them! Try us out and see how we are making the world a sharper place, one blade at a time.


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4.4

優良

TrustScore 5段階評価の4.5

138件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.4

すべてのレビュー

(138)

過去12か月のレビュー数: 0件

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5つ星のうち5の評価

100% recommend!!!

Great turn around and my knives are BETTER than new!

2024年7月20日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Thank you for your business and friendly review Shawn. We look forward to serving you again!

All the best

The team at Sharpenters

5つ星のうち5の評価

Newer than new

They were quick to return my knives, which now seem newer than new. Excellent

2024年7月23日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Thank you for your business and your great review Laurel, we really appreciate it!

All the best

The team at Sharpenters

5つ星のうち5の評価

Ease in sending

Ease in sending. Sharpness of my knives

2024年6月12日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Thank you for your business and your friendly review - they mean a lot to us!

All the best

The team at Sharpenters

5つ星のうち4の評価

Recommending Sharpenters for all cooks!

Knowing my knives would once again be SHARP and that I could do it online and by mail with little hassle led me to use Sharpenters. My daughter told me about the service after she raved about how easy it was to do.

My initial envelope had somehow been packed so that the tapes in the package stuck everything together and ruined my shipping label, but as soon as I contacted Sharpenters by email they were right on it, sending a replacement and protective sleeves.

My knives just returned a few days ago. I’m very pleased with the sharpness. The hardest part of the whole process was doing without professional sharp cutlery for a while!

2024年6月7日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Thank you for your business and friendly review Marsha. We look forward to serving you again soon!

All the best

The team at Sharpenters

5つ星のうち5の評価

I was skeptical at the beginning

I was skeptical at the beginning, specially when they charge you first and then you have to cross your fingers in order to wait for the “envelope”.
But if came after a couple of days, sent the knives and in just 2 days they got them; it took another couple of days when I received an email saying that my knives were coming back. The problem “started” when USPS never updated the tracking number so I sent a text to Costumer Service; they replied next day and explained 2 possible explanations and told me to wait until Friday to see if my knives arrive and I got them today.
Sharp as hell. So 5 stars from my experience

2024年6月7日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Carlos,

Thank you for your business and the friendly review - they mean a lot to us! We hope next time you sharpen your knives, there will be no postage delays but for any needs we are here to offer our support.

All the best,

The team at Sharpenters

5つ星のうち4の評価

I was expecting razor sharp knives…

I was expecting razor sharp knives sadly they were not as I expected. Good job not great.
Robert Lewis

2024年5月20日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Robert,

Thank you for your business and your review. We are happy that you gave us 4 stars but we always strive for greatness - we proudly offer a satisfaction guarantee. Please reach out to us if we may provide a resharpening free of charge. We look forward to serving you again.

All the best

The team at Sharpenters

5つ星のうち2の評価

Don't do it. Find a local company

Good idea, but they did a lousy job at sharpening. I really wanted this to be a good service, and the first time I sent my Global knives, they came back in great shape. Unfortunately, the next two times I sent them, they came back duller than before. The second time, I did a full set of cutting tests before and after to confirm my sentiment. I assume Sharpenters just got too big and lost their quality control. I did complain twice but no reply at all.

2024年1月1日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Jeff,

Thank you for your business and your review. We are sorry that you were not as impressed with your recent sharpening as the first time. We did reply to your previous message and explained that we would love to impress you again and we would be happy to offer you a free re-sharpening. Please reach out if this is of interest.

All the best,

The team at Sharpenters

5つ星のうち5の評価

It was easy

It was easy! Mail my dull knives to Sharpenters and receive super sharp knives back. So happy with the results!

2024年3月14日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Thank you Kari, we appreciate the opportunity to work on your knives and are happy you liked the result!

The team at Sharpenters

5つ星のうち5の評価

The knives are sharp

The knives are sharp, however there are black stains on three of the knives. Also the serrated knife has much smaller teeth, I would have expected to the depth to be the same and points just sharper. These are difficult to sharpen.

2024年3月1日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Thank you for your candid and friendly review Billie, we will raise your improvement points with our sharpeners today. We look forward to serving you again!

All the best

The team at Sharpenters

5つ星のうち5の評価

These people are the best

These people are the best. I used an electric sharpener and completely ruined a serrated shun bread knife. They put an entirely new edge on it. Saved one of my favorite knives! Great job!!!

2024年3月5日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Thank you for your wonderful review David, we appreciate the opportunity to serve you!

All the best,

The team at Sharpenters

5つ星のうち5の評価

SO EASY!

SO EASY!
Clearest communications and instructions ever! Easy to ship in provided envelope and super quick service in getting my knives sharpened and returned to me in top shape. I have Cutco knives, which I know can be sharpened for free by any salesperson. Sharpenter's takes it to a much higher level and they don't try to upsell you on more knives!

2024年2月28日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Thank you for your friendly and detailed review Andi, we truly appreciate it!

All the best

The team at Sharpenters

5つ星のうち5の評価

Oh what an EDGE!!!!

Loved the quick turnaround and especially how sharp my newly returned knives are! There is nothing more depressing than trying to cook with dull knives! I have tried local professionals and home sharpeners that promised the world. NOTHING can come close to the edge my knives have from Sharpeners!!! I am a customer for life.

2024年2月22日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Thank you for your review Nonna, it means a lot to us!

Have a great day

The team at Sharpenters

5つ星のうち3の評価

Was a 2 year customer

I've been a customer of theirs for about 1.5 years, their results are OK. Turn around times are excellent.
They need to offer a higher grade of finish on the blades, some of mine are specialty knives that cost a lot. The finish works well enough but rougher than i'd like. If I sent them a pearing knife, it would not be sharp enough to use the way you would use a pearing knife. These knives came from the factory much sharper than they do from Sharpenters.

For reasons unknown to me they stopped sending me shipping packets, and terminated doing business with me as of late last year.. No attempt to contact me by email or in writing to explain their actions was made.

2024年1月1日
自発的なレビュー
Sharpenters ロゴ

Sharpenters からの回答

Thank you for your review, we certainly appreciate both the positive comments and the opportunity to improve on the other points. Over many thousands of customers we have never received any reports of stopping to do business with anyone without them requesting to stop a subscription. We certainly wouldn't terminate a subscription at our own initiative for no reason. We would love to look further into this and address your other points but unfortunately you posted with an anonymous account so we have no means of reaching out. Please reach out to us so we can assist you further, we look forward to continue working on your blades.
Have a great day
The team at Sharpenters

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