Shocking. Instructions non existent, Tek screws sheared off when trying to use, bolt holes weren't pore drilled properly, holes didn't line up, roof materials were very poor quality, end panel didn't... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Would have been perfect had it not been for the roof that had been supplied did not fit the item we actually purchased. We had a team of people on site ready to fit this, but they had to come back... もっと見る
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Website wasn’t the greatest to navigate and quite old, however the service / delivery was excellent. Delivery said 2-6 weeks but came in a few days. It was very well priced compared to others online s... もっと見る
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We had an overall good experience. We never heard of them before but they had the best prices our there for what we were looking for. Delivery was faster than stipulated, very well packed. Everything... もっと見る
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企業情報
Shelters4Less
当該企業による記述
- The Online Shelters Specialist!
- Whatever outdoor shelter you are looking for, I'm sure you will find in Shelters4Less' huge range.
Spend £250, get FREE delivery!
Lowest Online Prices
Shelters4Less aim to offer the lowest prices on all of their products so customers can buy high quality shelters, bins and cycle racks for less.
連絡先
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, 英国
- 0800 160 1002
- sales@shelters4less.co.uk
- www.shelters4less.co.uk
3.9
ほぼ満足
62件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
feedback
I am the manager of a care home and needed a portable screen to allow visits.
due to the nature of the product and what it is for, i couldn't believe it when the estimated time delivery was up to 6 weeks, but arrived the very next morning.
This allowed me to open the home to visitors that my residents really needed.
The product is of very good quality.
I would certainly use this company again, and very highly recommend it.
2021年2月23日
Shelters4Less からの回答
This is so fantastic to hear, Annette! We're thrilled to hear you are so happy with your order.
Thank you for this wonderful review.
Kind Regards,
Shelters4Less Customer Service Team
Quick delivery and very efficient…
Quick delivery and very efficient problem resolution when a part proved to be faulty. Would definitely order again
2021年2月8日
自発的なレビュー
Shelters4Less からの回答
I'm so sorry to hear that you had a faulty item but I'm glad our sales-team could sort that out for you straight away. Thank you for your 5-star review!
Kind Regards,
Shelters4Less Customer Service Team
Excellent service
Excellent service, a query regarding fittings was quickly resolved with a quick email. delivery was extremely fast
2021年2月3日
自発的なレビュー
Shelters4Less からの回答
This is fantastic to hear! Thank you so much for taking the time to review us, we really appreciate it.
Kind Regards,
Shelters4Less Customer Service Team
Shelters4Less からの回答
Fantastic to hear, Adam. Thanks a lot for your review.
Kind Regards,
Shelters4Less Customer Service Team
Terrible construction roof didn’t fit…
Terrible construction roof didn’t fit Had to cut it to size
Also had to make and install an additional roof brace
2020年11月28日
自発的なレビュー
Shelters4Less からの回答
I am very sorry to hear the roof did not fit correctly, please can you supply me with your order number so I can take further action and look into this as we do not expect our customers to receive items that are the wrong dimensions.
Kind Regards,
Shelters4Less Customer Service Team
Really nice company to deal with.
2020年11月5日
Shelters4Less からの回答
Thank you so much for your review, Sallie.
Kind Regards,
Shelters4Less Customer Service Team
Shelters4Less からの回答
Thank you for your feedback.
I'm very sorry to hear you have not received your order.
Unfortunately your contact details are not included with your review so I cannot provide you with an immediate update. Please get in touch with our customer services team on free phone 0800 160 1002 or email sales@shelters4less.co.uk and we will be able to track your order right away for you.
Kind Regards,
Shelters4Less Customer Service Team
Would definitely recommend
My order arrived in good time and as detailed. Very pleased,thank you!
2020年7月16日
自発的なレビュー
Shelters4Less からの回答
Great to hear, Sarah. Thanks so much for taking the time to review us.
Kind Regards,
Shelters4Less Customer Service Team
Very quick delivery well packaged
2020年7月15日
自発的なレビュー
Shelters4Less からの回答
Great to hear, Mark! Thanks so much for your review.
Kind Regards,
Shelters4Less Customer Service Team
Great product
Great product, great price very good quality and excellent communication
2020年6月30日
自発的なレビュー
Shelters4Less からの回答
Wonderful to hear, David.
Kind Regards,
Shelters4Less Customer Service Team
Very Good product and price
2020年3月5日
自発的なレビュー
Shelters4Less からの回答
We're so pleased you are happy with your order! Thanks for your order.
Kind Regards,
Shelters4Less Customer Service Team
Easy to use website/fast delivery
2020年3月4日
自発的なレビュー
Shelters4Less からの回答
Fantastic to hear! Many thanks for your order & review.
Kind Regards,
Shelters4Less Customer Service Team
Bike shelter arrived and wasn't silver…
Bike shelter arrived and wasn't silver as advertised, but was white/cream in colour. 1st delivery refused as instructed by Shelters4less customer adviser, not the correct colour. 2nd delivery was the same shelter, so refused delivery again. Contacted customer support and was advised that they had spoken to the manufacturer who advised that it was the correct colour (white/cream) for the product. 3rd delivery accepted, although not the correct colour silver as advertised, as I need the shelter & didn't want to faff about getting another. Shelters4less need to ensure what they advertise is correct, as I would have got the shelter from somewhere else who could have provided a silver one. Now have to paint the one I received! Not too sure I would buy from them again.
2019年12月5日
自発的なレビュー
Shelters4Less からの回答
Thank you for your feedback with Shelters 4 Less.
This product is one of our best selling items, we have not received any other feedback previously with regards to the colour of the shelter. This particular product is a standard colour which is ral 7035 and this is specified on the product page of the website. Your comments have been sent to both the manufacturing team and the marketing for a further investigation.
If we can be of any further assistance please do not hesitate to get in touch with our customer services team via freephone 0800 160 1002, email sales@shelters4less.co.uk or via our live web chat facility.
Kind regards,
Amy Frampton
Sales Supervisor
Shelters4Less からの回答
Great to hear Dave. Thanks for your review.
Kind Regards,
Shelters4Less Customer Service Team
No problems.
2019年10月14日
自発的なレビュー
Shelters4Less からの回答
Great news Sybil. Thank you for your 5 star review, we really appreciate it.
Kind Regards,
Shelters4Less Customer Service Team
Extremely efficient service
Extremely efficient service - as always, even for small orders.
2019年9月25日
自発的なレビュー
Shelters4Less からの回答
Thank you so much for the 5 star review Kim. We really appreciate it.
Kind Regards,
Shelters4Less Customer Service Team
Quick delivery!
Quick delivery!
Bike stand delivered within a week - very well made and easy to assemble. Would defo recommend!
2019年9月16日
自発的なレビュー
Shelters4Less からの回答
Great news Ian. Thank you for taking the time to review & recommend us, we really appreciate it.
Kind Regards,
Shelters4Less Customer Service Team
Customer service when returns is…
Customer service when dealing with returns is delayed and unhelpful.
2019年8月20日
自発的なレビュー
Shelters4Less からの回答
Thank you for your feedback.
We’re very sorry to hear you are unhappy with the service you have received from Shelters 4 Less regarding your return.
There were some queries surrounding your initial request to return your goods, which led to a delay in getting the matter resolved for you.
Please accept our sincere apologies for any inconvenience caused by these delays.
Kind regards,
Lauren Mcnulty
Senior Sales Administrator
Received a very poorly packed product…
Received a very poorly packed product which was of course damaged. Immediately asked to return and over a month later it's still sat in my front yard. They have been strining me along saying they will collect day after day and now they are just ignoring me. Terrible company that just dump crap in front of your house and expect you to pay for it.
2019年6月6日
自発的なレビュー
Shelters4Less からの回答
Good afternoon Josh,
Thank you for your review, and our sincerest apologies for the delay in getting the order collected and the trouble you have had with our courier. I know that you have been dealing with my colleague Darren to get the order collected and after a few failed attempts to get the order collected we did refund you for your order to help prevent any further frustration. Darren will be calling you to try and rectify the issue and possibly use a different courier. Any further questions please do not hesitate to get in contact with us.
Kind Regards
Ricky Williams
Sales Manager
Happy Customer.
Price was good, delivery was fast. Item is as per description.
Will use Shelters4Less again in the future.
2019年6月5日
自発的なレビュー
Shelters4Less からの回答
Thank you for taking the time to leave us 5 stats Herbie, we really appreciate it.
Kind Regards,
Shelters4Less Customer Service Team
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