レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

䌁業情報

  1. むベント・゚ンタヌテむンメント

さたざたな倖郚゜ヌスから提䟛された情報

Silk Pillowcase & Silk Sleep Caps. 22 Momme Pure Silk. Free Shipping Worldwide. Black, White & Marble Silk Pillowcases. Personalize Your Pillowcase.


連絡先

  • Collins Street, 3000, Melbourne, オヌストラリア

  • www.shhhsilk.com

2.2

期埅以䞋

TrustScore 5段階評䟡の2

17件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Do not trust Shysilk.com

Do not trust this seller. I purchased over $200 and when they don’t have the item they will send you any other design with no authorization and no full refund or exchange. They just cut off the tag to send you anything they have in stock! They offer you 10% refund for something you didn’t purchase. Be aware for Shysilk.com company scam and misleading illegal policy.

2025幎11月15日
自発的なレビュヌ
5぀星のうち1の評䟡

Absolutely shocking customer service

Absolutely shocking customer service. I ordered an expensive travel set that still hadn't been delivered a month after ordering. Despite numerous emails to the company there was no response. I finally received someone else's order that they then expected me to pay postage on back to them before they would send my delivery. Finally received order after numerous texts and emails and a further 2 weeks, only to find embroidery is wonky and looks terrible. This was for a gift that I was unable to then give as it looked awful. Don't go near this company - they have no regard for customers at all

2025幎3月22日
自発的なレビュヌ
5぀星のうち1の評䟡

The worst company I have experienced in


The worst company I have experienced in a long time!
Very poor customer service.
Never apologise or take responsibility.
Wish I’d read the reviews on here before ordering from them. Do not order from their direct website.
I had to chase up an order over 3 weeks it still wasn’t shipped. They finally responded to me after a text message and 2 emails and told me it was a made to order product. There was no mention of this anywhere on the website and my order even said ships in 3-5 days.
They now have marked the item made to order but this was not the case at my time of order. I even had screenshots.
Avoid.

2023幎11月28日
自発的なレビュヌ
5぀星のうち2の評䟡

Poor quality - Disappointing experience

Poor quality and slow response from customer service. I have been using my silk pillowcases from Shhh Silk for a year and thought they would last much longer but the zip seam has completely come away on one of them. The seam allowance is too small and over time because it is an unfinished seam the zip has detached. Very disappointed for the price of $100 each to now have to start again. I contacted customer service, sent a picture and heard nothing. I will replace them with another brand but I just wanted to warn others, I feel the quality isn't great and the customer service is a disappointment. $200 in pillowcases should last longer in my opinion.

2021幎2月24日
自発的なレビュヌ
5぀星のうち1の評䟡

Disapointing experience

I initially made a purchase from shhh silk through "The Iconic" and the item was shipped out the very next day, so I thought "great! I'll purchase a couple of items directly from shhh silk..." I placed an order and have been waiting almost a week for them to post it. Tried to contact customer service - no response. Not even a "we have received your email and will get back to you shortly" automated response.
Very disapointed and wish I hadn't bothered. It's overpriced and over hyped. You'd think they would take the same care with orders through their very own website as they would with a partnered site.

2021幎2月2日
自発的なレビュヌ
Shhh Silk ロゎ

Shhh Silk からの回答

Hi,
Thank you for your review. We are sorry to hear your order hasn't dispatched, we would love to look into this as we haven't received any unanswered customer service email on our email customercare@shhhsilk.com
Please contact us with your order number so we can resolve immediately for you, were dispatch all website orders within 48 hours unless express (like iconic) within 24 hours.
With Gratitude, SHHH SILK

5぀星のうち5の評䟡

10 out of 10 customer service from


10 out of 10 customer service from GEORGIA. Extremely happy with how helpful she is. Also, all of the products are amazing! Very high quality and luxurious. We will never sleep without silk pillow cases again, they really are a life changer 😁

2020幎12月18日
自発的なレビュヌ
Shhh Silk ロゎ

Shhh Silk からの回答

Hi Sam,
Thank you so much. We agree Georgia is a superstar. Have a wonderful day x
SHHH SILK

5぀星のうち5の評䟡

just love my silk pillowcases

i'm on my second silk pillowcase now, only recently updated to a second because i found out they offer embroidery. my first one was a blush pink and it has lasted me a good couple of years now. colour has faded but still so soft and does its job at protecting my hair and skin. the second pillowcase is a little more snug than my initial purchase but still feels beautiful and of great quality. i got my initials embroidered and it just makes it feel that much more luxe. i live in australia so i have had no issues with delivery and can't speak for customer service as i haven't had a need to contact them yet. regardless highly recommend!

2020幎7月14日
自発的なレビュヌ
Shhh Silk ロゎ

Shhh Silk からの回答

Thank you so much for your beautiful review, have a fabulous week xo
SHHH SILK

5぀星のうち1の評䟡

This company is all-hype and no follow-through. Customer service is abysmal.

This company is all-hype, just banking on celebrity endorsements, but cannot follow-through with simple decency and customer service.

First time to order from this company and it will be my last. Had trouble with a shipment coming in (they're an Australia-based product), so I sent an email to their customer service asking for assistance. I described my situation so that they would have some idea and context on what’s going on. A Georgia from customer service just breezes through my email, not really reading nor understanding what I wrote and answered with a canned response.

Ms. Georgia/Shhh Silk, I don’t need my tracking number. If you had read my email, you would have seen that I KNOW my tracking number, as well as the fact it has been transferred to the local USPS. My shipment problem started when DHL transferred it to the local USPS. I was under the impression that DHL will be shipping this to my home, as I never had any problems receiving shipments from DHL.

I requested for Shhh Silk to assist me with this and I even sent them screenshots of what my shipment status problem was and there was no reply after that.

So unprofessional!

I had silk products delivered to me from several companies I've ordered from like Slip, LilySilk, Fishers Finery, Celestial Silk, Lelini, Alaska Bear and Mulberry Park Silks. I did not have any problems with any of them. LilySilk in fact ships from China and I never experienced any shipping nor delivery problems from them. And their customer service is so much better than Shhh Silk's.

Save yourself the headache and avoid this company!

2019幎7月19日
自発的なレビュヌ
5぀星のうち1の評䟡

Their customer service is terrible

Their customer service is terrible. i ordered an item 3 weeks ago and it still hasn't shipped. i've submitted three requests to customer service, and have heard nothing back. i would never buy anything from this company. it is a complete scam

2018幎12月12日
自発的なレビュヌ
5぀星のうち2の評䟡

Satin pillowcases are cool but...

I like their pillowcases, though expensive and skimpy in size. Problem is in customer service. They shipped me HALF the order I paid for!!! When I persisted with emails from multiple email addresses, the representative finally responded and said that “they ran out of stock” because of their sale!! What?? You ship me half an order — with no explanation — and expect that I won’t notice???? I was told the rest of my order would be shipped in about a week. Right.... No such luck. I am not a happy camper.

2018幎6月4日
自発的なレビュヌ
5぀星のうち2の評䟡

they do not reply to emails

they do not reply to emails. i thought the silk cap was great until i washed it. horrible..shrinks and material (silk??) goes so bad. will be making this myself..just get yourself some silk material atleast then you know the quality and dont have to try and deal with their "customer service"

2018幎2月7日
自発的なレビュヌ
Shhh Silk ロゎ

Shhh Silk からの回答

Hi Joanne,
We haven't received any email on our customer care email from you regarding your silk bonnet?
Please email us so we can replace this item on customercare@shhhsilk.com

5぀星のうち1の評䟡

will never buy from them again!

I made a huge mistake buying from this store. Initially, I hesitated about the price, because it is much expensive than other stores, but with their Blaha Aaah advertising of how good the quality is, I put my trust on them. HOWEVER, it is so much a disappoint to me that, the quality is awful, with the threads pulling out a lot, the package. I wonder how they could boast such products as high quality! We are not three years old, ok? Definitely a bad investment, a waste of money, will never buy from them again!

2017幎4月13日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報