ShipMyCar.co.uk レビュー 

88
•
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Managed the whole process of importing a vintage Camper van from Australia to the door in Plymouth. The portal provided information on the progress but the reasons for some delays of the process could... もっと見る

5つ星のうち5の評価

SmC initially handled my Nova registration for my self-imported (EU) car. Apart from an inexplicable hitch with my application reaching HMRC (and I know, I should have chased it sooner) they were e... もっと見る

企業が回答しました

5つ星のうち1の評価

We contacted about getting a car on ROI plates registered in the uk. Had to chase several times to get a response. In the end up we left it and found another company. Wouldn’t recommend thes... もっと見る

企業が回答しました

5つ星のうち4の評価

They stepped in and did the full assist, COVID is 100% responsible for anything and everything else [See my review on the DVLA]. I am totally happy, if I am ever back overseas I will utilize them... もっと見る

企業が回答しました

企業情報

  1. 車両輸送代理店
  2. ・
  3. 物流業
  4. 輸送業

さまざまな外部ソースから提供された情報

Our experienced team specialise in shipping cars around the world, from a single vehicle coming back to the UK through to organising the car shipping logistics for major motoring events. We are the UK’s leading full service importer of classic, new and used cars into the UK, employing only the highest qualified IVA technicians in the country, you can be sure that any modifications needed for MOT/IVA testing are carried out to the highest standard. Our unique car shipping instant quote calculator has been developed over the years to instantly, accurately and with no obligation provide you with a full breakdown of all costs involved in shipping any make/model of car.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

88件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(88)

過去12か月のレビュー数: 12件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Iam very satisfied with shipmycar…

Iam very satisfied with shipmycar company the help me from the start to finish and the are honest and helpful 👍 😀 😊 👌 🙂 😄 👍 😀 😊

2024年6月15日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you for your review it is much appreciated 🙏🏻

5つ星のうち5の評価

5 stars

Was a very long and stressful situation for us. We didn't know what we got ourselves into when purchasing a Jersey cat S car (thinking that being Jersey won't be hard to get it registered). Ship my car helped us with the procedure. It wasn't easy for either of us.. several months of chasing DVLA resubmitting our case to them and so on. By far I can tell I would have gave up long time ago but Ship My Car really tried their best and today we had the confirmation that the car has a Reg No. We are very happy and although sometimes you, as a customer, think it's the company's fault.. in fact it's the DVLA who's holding things back and giving you a hard time.
So I would like to thank you for all of your time and patience wasted on my case. We appreciate
Thanks

2024年5月15日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you for your review Ioana, it certainly was a long journey that the DVLA liked to challenge us with but so pleased to have been able to get your vehicle registered for you. All the best from us at SMC

5つ星のうち5の評価

Flawless & Professional

We've been using Ship My Car UK for several years and have recommended their services to many of our members - flawless service and professionalism with regular updates as well as constant stream of photographs detailing the condition of the vehicles throughout- from MK to LA or anywhere in the world, SMC are spot on every time

2024年3月14日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you Jonny, hope you are well

5つ星のうち5の評価

I imported my vehicle from New Zealand…

I imported my vehicle from New Zealand and used Ship My Car to help facilitate testing and registration on arrival into the UK. Nick and Kingsley were great to deal with, kept me informed and did all they could to help speed up the IVA and DVLA aspects of the process which too a lot longer than expected, but was out of Ship My Cars control. Fantastic company and I would recommend them if you are importing a car into the UK.

2024年3月23日
自発的なレビュー
5つ星のうち2の評価

Very slow, too many mistakes.

Very slow, too many mistakes.
Told 3 to 4 weeks, ended up being 17 weeks.
Just paperwork to register new vehicle from Germany.
Their quote for shipping doubled in price when I asked them to confirm it, so I drove it back myself.
Had to cancel plans for new vehicle several times, now too late. Would not have proceeded if I had known in advance.

In response to SMC reply:

That is not correct.
The price you quoted for shipping the vehicle was originally £1500 but doubled to about £3000 when I was going to take you up on it, hence I chose to drive it to the UK myself.
The first 2 weeks were wasted as the person doing the VCA & DVLA applications was away and nobody filled in for her.
You then submitted an application where the description did not match the description you had already supplied for Customs/VAT. The authorities wasted several weeks reaching that point then another 2 weeks posting it all back to you so that you could correct it. Then you failed to have sufficient funds in your account to pay the tax, so once again the authorities wasted several weeks reaching that point then another 2 weeks posting it all back to you.
Granted DVLA & VCA are extremely slow and do not appear to be able to use email to speed the process, but it was your mistakes that exacerbated this. Furthermore, you should have been aware of their delays when you quoted 3 to 4 weeks which I relied upon.

2023年12月5日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Dear Mr Crocker, I have reviewed your account with us. I can not see how the price has doubled, the road tax was added at applicable rate for your vehicle which is the only addition to the original cost. I see that you chose to collect your vehicle as our quote was too high, but we did not charge for the transport. Your vehicle began the registration process during a time of delays within both the VCA and DVLA. I note the VCA took almost 6 weeks to process your GB Conversion IVA Certificate and the DVLA took 8 weeks to process the registration. We have no control over these government agencies or the time they take to process applications. They are both no back to more usual levels of 2 weeks for GB Conversion certificate and 2-3 weeks for DVLA registration for V55 applications. I am sorry you felt inclined to leave such a low review which damages our company reputation and as we are a small team is upsetting to see. The DVLA and VCA both have dedicated complaints procedures which I hope you have also left similar reviews. I can not see any of the mistakes you mention, apart from the HMRC putting the model that you applied with and not the actual denomination of the vehicle you purchased. We hope you are now enjoying the campervan.

5つ星のうち5の評価

I couldn't fault this company at all

I couldn't fault this company at all. From start to finish SMC were attentive, knowledgeable, professional and helpful. They pretty much think of everything that's required for an easy process. Special shout out to Kingsley and his exceptional support, knowledge and patience. I'd give them 10 stars if I could. Thank you SMC.

2023年12月20日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you so much for your comments! We hope you are enjoying the car. Have a very Merry Christmas and Happy New Year

5つ星のうち5の評価

Shipping to Delivery - Professional & Perfect

From initial shipping, tracking the ship across the ocean, receipt to the workshop, all the work they did. Some delays beyond their control -IVA etc, but well communicated and taken care of .

End of the story, car delivered to my house, in perfect condition and runs great :)

2023年10月18日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you for your review it is much appreciated!

5つ星のうち5の評価

SMC provided a really easy Customs and…

SMC provided a really easy Customs and NOVA declaration for my privately imported car. They couldn't do enough to help me and I was able to talk to a real person with ease. Highly recommended!

2023年10月5日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you so much for your comments, much appreciated. Please let me know if we can assist in any way with registration :)

5つ星のうち5の評価

All round excellent

Shipmycar were helpful (Nick), made a difficult process easy and were very quick with their turnaround. I would
definitely recommend them. Also their price is very reasonable aswell. Well done Shipmycar.co.uk.

2023年8月8日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you so much for your review, it is much appreciated!

5つ星のうち5の評価

Stress free export/import

Since I couldn't give 4.5 stars - 5 stars it is...
I had an Audi Q5 shipped from South Africa to UK, quoted time frame was 12 weeks from collection, it was ready exactly 15 weeks later - no fault of SMC with DVLA taking more time than they had quoted to actually register the car and shipping delays out of SA.
The whole process was fairly smooth and effortless, initially quoted for RoRo, but since those where no available it was containerised. This seemed counterintuitive to me as I was based in the port city that the vehicle would eventually leave from, but needed to be packed in JHB some 600km away. The hassle was all taken care of, my car was fetched from my door, stored, packed, photo's sent, and then I could track it online all the way to London.
Only reason I would give half a star less is that there was a long period of communication silence between car being collected and it being shipped - I needed to chase regularly and ended up staying in touch with the South African export agent for updates.

Every time I dropped an email or called the office I got a response almost instantly, and getting my car back in the UK was definitely a pleasure!

2023年7月13日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you for your review of our car shipping and UK registration service, it is very much appreciated 🙏

5つ星のうち5の評価

Very professional service

Very professional service. Reasonable price. Our car was arrived from Hk to Uk perfectly. Very Responsive and actively refund the non necessary option service (very surprised)!

2023年6月14日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you very much for your review

5つ星のうち5の評価

I have now used Ship My Car

I have now used Ship My Car, at least 7 times, including shipping from the US, New Zealand, Australia and most recently, South Africa. They have made the process completely painless each time, nothing has been too much trouble, including handling the UK registration process. The portal is superb, easy to use, and makes for fantastic communications. I cant recommend them highly enough, and they will always be my go-to company for moving cars around the world.

Richard Butterfield

2022年2月27日
自発的なレビュー
5つ星のうち5の評価

Brilliant

It is rare to meet a company as fast and efficient as this. It has been a pleasure from start to finish.

2023年2月2日
自発的なレビュー
5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish. Always promptly responded to emails/phone calls. Completed all the necessary modifications to my car to comply with UK regulations, dealt with US agents, shipping company, customs and DVLA seamlessly and provided a useful private portal for uploading documents and checking on progress. Thoroughly recommend them

2022年8月4日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you Colin, much appreciated. I hope you are enjoying the car (great colour choice!). All the best, Nick

5つ星のうち5の評価

Excellent service

Excellent service. I would definitely use SMC next time and recommend to a friend.

2022年8月1日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you Phil, we hope you are enjoying your car

5つ星のうち5の評価

1968 Mustang - Michigan USA to Newcastle UK

I would just like to say a big thank you to Nick, Kingsley and the Team at ShipMyCar. In such difficult times they have really made what could’ve been a protracted process very simple and seamless. A 1968 classic mustang that was shipped in September from the USA will shortly be ready for transportation to me in the NE of England. The team were always incredibly proactive in responding to any emails and general queries, and their online portal was regularly updated to enable me to track the journey from start to finish. I couldn’t recommend them enough. Thank you.

2021年10月27日
自発的なレビュー
5つ星のうち1の評価

This company is a joke !!!

Got a quote for 2 vehicles imported to the uk from south africa .. Quote states collection of 2 vehicles in Bloemfontein to Johannesburg depot (south africa)
Loading of 2 vehicles into container Johannesburg ...
transport 2 vehicles from Johannesburg to durban ( which is the shipping port ) ..etc etc ..paid the quote .. Ship my car contacted the seller of the vehicles in south africa to arrange collection..everything was running like clockwork up until recieving a phone call at 4:55pm on a friday afternoon telling me they had only quoted me for 1 vehicle.. Even though its all in black and white on the quote stating 2 vehicles on every step at every destination ...they then tried to charge me a lot more money and when i questioned it they had nothing other to say apart from we cant do it for what we quoted you ..the quote is only for 1 vehicle ( even though it says 2 vehicles every step of the way ) .. Absolute joke of a company stay clear !!

2021年6月22日
自発的なレビュー
ShipMyCar.co.uk ロゴ

ShipMyCar.co.uk からの回答

Thank you for your review. As discussed rates are volatile and there was an incorrect estimate sent to you. We apologised for the inconvenience and offered a full refund which you took.

5つ星のうち5の評価

Used SMC to bring my F150 into the UK

Used SMC to bring my F150 into the UK. I cannot recommend these people enough, good communications, regular email updates. Phone calls answered, very professional service.
Only issue I had was with States side due to Maersk ship not being on time and my container was shifted to the next available vessel. NOT SMC fault. Nick and the team were absolutely brilliant. Highly recommended

2021年4月22日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報