Moderny レビュー 

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2026年1月15日

Thank you so much for your kind words! We’re absolutely delighted to hear that the book-shaped lamp made such a special Christmas gift and that your partner loves it. Knowing our products bring joy and create meaningful moments truly means a lot to us.

We sincerely appreciate you taking the time to share your experience. If there’s ever anything we can assist you with in the future, or if you’re looking for another unique gift idea, please don’t hesitate to reach out. We’re always happy to help!

Moderny からの回答

2026年1月10日

Thank you so much for your kind feedback! We’re thrilled to hear that the item was nicely made and matched the pictures perfectly. Knowing it arrived just as expected truly means a lot to us.

We’re especially happy to hear it made a great gift and that your friend loved it! Thank you for choosing us to be part of such a special moment. We hope to serve you again soon.

Moderny からの回答

2026年1月10日

Thank you for choosing us! We take pride in providing quick and fast delivery to ensure your order reaches you as soon as possible. Our dedicated team works efficiently behind the scenes, from processing to dispatch, so you can enjoy a smooth and timely experience every time you shop with us.

Customer satisfaction is our top priority, and fast delivery is a key part of that promise. We continuously optimize our logistics and partner with reliable carriers to make sure your items arrive safely and on time. Thank you for trusting us. We look forward to serving you again!

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2025年12月29日

Thank you so much for your wonderful feedback. We are thrilled to hear that you are happy with the quality of the blanket and that delivery was easy and arrived on time. Providing reliable service and well made products is always our top priority.

We are so glad to know the new blanket has found a perfect place in your home. Your support truly means a lot to us, and we look forward to serving you again in the future.

Moderny からの回答

2025年12月28日

We’re truly sorry to hear that your experience did not meet expectations. Providing reliable, respectful service is important to us, and feedback like yours helps us identify where we need to do better. We take concerns about service quality seriously and appreciate you bringing this to our attention.

So we can properly review what happened and assist you further, please contact our customer service team directly by email with any relevant details about your experience. They are best equipped to look into the situation and work toward a resolution as quickly as possible.

Moderny からの回答

2025年12月26日

Thank you so much for your kind feedback! We’re really happy to hear that you found our shop easy to browse and that it helped you make a confident choice for a gift. Creating a smooth and enjoyable experience for our customers is very important to us, so your comments truly mean a lot.

We’re especially glad you noticed the uniqueness of our items. We take pride in offering products that stand out and feel special, rather than mass produced. Your appreciation motivates us to continue curating distinctive pieces that make gift-giving more meaningful. Thank you for choosing us!

Moderny からの回答

2025年12月15日

We’re truly sorry to hear about your experience and understand how frustrating this must have been. We take all feedback seriously and regret that the situation did not meet your expectations. Our goal is always to provide clear communication and dependable service, and we acknowledge your concerns regarding the handling of your issue.

To ensure this matter is properly reviewed and addressed by the appropriate team, we kindly ask that you contact our customer service department directly via Hello@moderny.co. They will be able to look into the details of your case and assist you further. Your feedback is important to us, and we appreciate you bringing this to our attention.

Moderny からの回答

2025年12月15日 に更新

We’re very sorry to hear about your disappointment and appreciate you taking the time to share your experience. We understand how frustrating it is when a product does not meet expectations or match its description, and we regret that this has left you feeling dissatisfied. Your feedback regarding the product quality and your overall experience is taken seriously.

To allow us to properly review your concerns and assist you further, we kindly ask that you contact our customer service team directly via Hello@moderny.co. They will be able to review the details of your order and provide appropriate support. We value all customer feedback and appreciate the opportunity to address your concerns.

Moderny からの回答

2025年12月13日

Thank you for your kind words! We truly appreciate you taking the time to share your experience with us. Each of our items is thoughtfully crafted with great care, and we’re delighted to hear that the quality met your expectations.

Your feedback means a lot to our team and motivates us to continue delivering unique, high-quality pieces for our customers. We’re grateful for your support and look forward to serving you again in the future.

Moderny からの回答

2025年12月11日

Thank you for reaching out and sharing your experience with us. I’m truly sorry to hear that the lamp you received did not meet your expectations and that the battery connections aren’t functioning properly. I understand how frustrating this must be, especially when you’ve been trying to arrange a return and haven’t received the support you need. Your time is valuable, and you deserve a smooth and reliable experience.

To make sure this is resolved quickly, I’ve forwarded your concern to our customer service team so they can provide you with the proper return instructions. Please email them directly at Hello@moderny.co, and they will prioritize your request and ensure you receive the correct return label. We appreciate your patience, and we’re committed to making this right for you.

Moderny からの回答

2025年11月15日

Thank you for taking the time to share this feedback with us. We’re truly sorry for the frustration caused by receiving a bedspread you didn’t order and for the inconvenience of having no packing slip included. This is not the experience we want for our customers, and we understand how disappointing it is to spend extra time resolving an issue that could have been prevented. We appreciate your patience, and we’re committed to making this right as quickly and smoothly as possible.

Our team will be happy to assist you with return instructions and ensure you receive the correct item. We also appreciate your note about the missing date option, and we will share this with our support team to help improve future survey selections. Thank you again for bringing this to our attention, and please know we’re here to support you every step of the way.

Moderny からの回答

2025年11月2日

Thank you so much for your kind words and continued support. We’re truly delighted to hear how much you love our blankets! It means a lot to know that not only have you added several to your own home, but that you’ve also shared them with your family. Your trust in our quality and craftsmanship is the highest compliment we could receive.

We also really appreciate your honest feedback about the mystery items. We’re sorry to hear that they didn’t meet your expectations, especially given your great experience with our other products. Your input helps us improve, and we’ll make sure your comments are shared with our product team so we can enhance the value and excitement of future mystery items. Thank you again for being such a loyal customer, we truly value you and hope your next experience exceeds every expectation.

Moderny からの回答

2025年10月30日

Thank you for your kind words! We truly appreciate your feedback and are delighted to know you experienced fast, first-class service. Providing efficient, top-quality support is our priority, and it’s always rewarding to hear that we’ve met your expectations.

If there’s anything more we can do to assist you or enhance your experience, please don’t hesitate to reach out. We value your continued trust and look forward to serving you again soon.

Moderny からの回答

2025年10月21日

Thank you so much for your feedback! We’re truly sorry to hear that your order took longer than expected to arrive. That’s definitely not the experience we want for our customers. We appreciate your patience and understanding while your order made its way to you.

We’re absolutely thrilled that you love the ladies and the vibrant colors! It’s wonderful to know that the final product met your expectations. Your satisfaction means a lot to us, and we’ll be sure to share your kind words with our team. Thank you for choosing us. We hope you continue to enjoy your beautiful pieces!

Moderny からの回答

2025年10月21日

Thank you so much for your kind words and for taking the time to share your feedback! We’re absolutely delighted to know that you love our product. It truly means a lot to us. Our team puts great care into ensuring every item meets the highest quality standards, so it’s wonderful to hear that it’s brought you such satisfaction.

We sincerely appreciate your support and trust in our brand. If there’s ever anything else we can do to make your experience even better, please don’t hesitate to reach out. We look forward to having you shop with us again soon!

Moderny からの回答

2025年10月19日

Thank you so much for your kind feedback! We’re delighted to know that you’re happy with your purchase and that it arrived in a timely manner. It’s always wonderful to hear when our customers are satisfied with both the product and the delivery process.

We truly appreciate your support and trust in our brand. Should you ever need assistance or wish to explore more of our collection, please don’t hesitate to reach out. We’re always here to help and look forward to serving you again soon.

Moderny からの回答

2025年10月18日

Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with both our service and products. Our team works hard to make sure every customer enjoys a smooth shopping experience and receives items that meet their expectations, so your feedback truly means a lot to us.

We greatly appreciate your support and look forward to serving you again in the future. If there’s ever anything more we can do to make your experience even better, please don’t hesitate to reach out. We’re always happy to help!

Moderny からの回答

2025年10月17日

Thank you so much for your wonderful feedback! We’re thrilled to hear that you absolutely love your purchase and that the colorful women pieces have made such a striking impression in your lounge room. It’s always our goal to offer art that brings beauty and personality into your home.

We’re equally delighted to know that your guests are giving you so many compliments. That’s the best sign of a perfect choice! Thank you for sharing your experience with us, and we hope your new artwork continues to bring you joy and admiration for years to come.

Moderny からの回答

2025年10月17日

Thank you so much for taking the time to share your experience with us. We’re sorry to hear that one of your items arrived damaged after such a long wait, but we’re glad our team was able to quickly arrange a replacement for you without any trouble. We always strive to make things right when unexpected issues occur during shipping.

We’re also delighted that you found the pieces beautiful, even if the colors appeared a bit different than pictured. Your feedback helps us continue improving both our product presentation and packaging. We truly appreciate your patience and understanding, and we hope your replacement piece brings you full satisfaction!

Moderny からの回答

2025年10月17日 に公開

Thank you so much for your kind feedback! We’re delighted to hear that you appreciated our communication throughout your purchase. Keeping our customers informed every step of the way is something we take great pride in, and we’re glad it made your experience smooth and worry-free.

We truly value your trust and support, and it’s wonderful to know that our efforts made a positive impression. We look forward to assisting you again soon and continuing to provide the same attentive service on your future orders!