In a pickle. Ordered a tray from (another company) on 3rd of April, sadly they failed to deliver until the following Friday the 10th of April despite a promise of 3 working day deliveries. I was fo... ãã£ãšèŠã
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Swift service - items arrived well before anticipated day of delivery. Driver particularly helpful, lifted shower tray up and over the front door step and left it at the foot of the stairs. Guidance... ãã£ãšèŠã
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The web site enabled the fast identification of our preferred options for tray, enclosure, and shower control. The online chat answered my questions on delivery time quickly and accurately. Payment wa... ãã£ãšèŠã
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Iâll keep it brief.Ordered a shower tray from Kartell through Shower Trays online. Ordering and arranging delivery was seemless even allowing for me requiring a change of delivery day. Delivery a... ãã£ãšèŠã
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Shower Trays UK is a British company specialising in shower enclosures and shower trays. We have over 2000 showering products available at very competitive prices. Our partnerships which specialist delivery companies ensure your items are delivery on time and in good condition.
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Unit 4, Blackheath Trading Estate, Cakemore Road, B65 0QN, Rowley Regis, è±åœ
- 0121 508 9981
- contact@showertraysuk.co.uk
- www.showertraysuk.co.uk
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On time
On time, good price , and now itâs fitted itâs perfect, helpful customer serve
2026幎4æ2æ¥
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Shower Trays UK ããã®åç
Hi John,
Thankyou for taking the time to leave us a review.
Weâre really pleased to hear everything was completed on time, at a good price, and that the fitting is perfect. Itâs also great to know you found our customer service helpful.
Best Wishes,
Tanyka
Good price and quick delivery.
Good price and quick delivery.
2026幎4æ20æ¥
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Shower Trays UK ããã®åç
Hi David,
Thanks for the great feedback!
Weâre really pleased you were happy with both the price and the quick delivery.
Best Wishes,
Tanyka
In a pickle.
In a pickle.
Ordered a tray from (another company) on 3rd of April, sadly they failed to deliver until the following Friday the 10th of April despite a promise of 3 working day deliveries.
I was forced to look elsewhere for a tray. Shower Trays took the order on Thursday 9th of April and it arrived at 07.00 hrs the next day, the 10th, at no extra cost.
Can't fault them or thank them enough as their tray as fitted, as planned on Saturday the 11th of April.
2026幎4æ10æ¥
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Shower Trays UK ããã®åç
Hi Howard,
Thank you so much for your fantastic review. Weâre really sorry to hear you were let down elsewhere, especially when working to a tight schedule, so weâre delighted we could help get things back on track for you.
Itâs great to hear your tray arrived promptly and that everything was fitted as planned on the Saturday. Weâll be sure to pass your kind comments on to the team.
Best Wishes,
Tanyka
My order was completely messed up. Bathroom can't be used. Sort of got there in the end....
Ordered a RAK Resort full access toilet and Roman Haven8 shower pivot door and side panel for a corner installation. The invoice and packing list were correct but they sent a "closed to the wall" pan - this is no good to me, as the toilet is against an internal wall, so the soil pipe has to come out of the side. Not content with that, the 195cm tall shower panels came with a corner extrusion that is only 190cm tall. I'm frustrated, perplexed and embarrassed that the 2 main installations in this bathroom can't be used any more until this mess is resolved.
UPDATE: After initially dismissing my request for replacement of the incorrectly supplied corner extrusion, I reminded them of my rights under the Consumer Rights Act, at which point they agreed to send a replacement. This arrived damaged (presumably by the courier), so their supplier (Roman) sent a second replacement which luckily arrived intact. I had already bought a replacement RAK toilet pan (£200), as I needed this in place asap, although it cost as much as the complete original toilet assembly. So, we sort of got there in the end, but life would have been so much easier if they or their suppliers had delivered the correct items in the first place. What I didn't state in my original review was that I'd bought the items just over 2 years ago. However, the CRA requires products to be "fit for purpose" and covers up to 6 years from the date of purchase.
2026幎4æ6æ¥
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Shower Trays UK ããã®åç
Good Morning,
Weâre sorry to hear about the issues you experienced with your order and understand how frustrating this must have been, especially during a bathroom installation project.
As mentioned in your update, the original purchase was made over two years ago, and unfortunately we were not contacted about these issues at the time of delivery or installation. Once the matter was brought to our attention, we worked with both you and the manufacturer to resolve things as best we could.
Regarding the shower enclosure, after reviewing your concerns we arranged for replacement corner extrusions to be supplied, and although the first replacement was damaged in transit by the courier, a second replacement was sent directly from Roman and arrived safely.
In relation to the toilet pan, we appreciate this caused inconvenience. As the issue was raised more than two years after purchase and installation circumstances can vary significantly, we did our best to assist where possible.
Weâre pleased that a resolution was eventually reached, even though we appreciate it was not as straightforward as anyone would have wanted. Your feedback has been noted and shared internally, as well as with the relevant suppliers, to help avoid similar issues in future.
Best Wishes,
Tanyka
Very good service
Very good service, delivered on the 24 hr delivery and arrived the following morning and the goods were very good and service exceptional. The team were also very accommodating. With the change to delivery.
2026幎3æ23æ¥
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Shower Trays UK ããã®åç
Hi Kathryn,
Thank you so much for your kind feedback! Weâre delighted to hear that your order arrived promptly and that you were pleased with both the goods and the service provided.
Your comments mean a lot to the team, and we truly appreciate you taking the time to share your experience.
Best Wishes,
Tanyka
Shower Trays UK ããã®åç
Hi John,
Thank you for taking the time to leave us a review.
We're glad to hear your order arrived as expected and was delivered promptly.
Best Wishes,
Tanyka
Excellent delivery and quality product
Excellent delivery and quality product. This is my third shower tray and 2 shower cubicles
2026幎3æ17æ¥
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Shower Trays UK ããã®åç
Hi Nick,
Thank you for your continued support and for taking the time to share your experience.
Weâre delighted to hear that youâre happy with both the delivery and the quality of your products. It means a lot to us that youâve chosen us again for your third shower tray and two shower cubicles.
Best Wishes,
Tanyka
I paid the extra for next day deliveryâŠ
I paid the extra for next day delivery and it was delivered on time,
The shower tray was excellent quality was very happy and would recommend
2026幎3æ9æ¥
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Shower Trays UK ããã®åç
Hi Mark,
Thank you for taking the time to leave us a review.
Weâre delighted to hear your next day delivery arrived on time and that you were pleased with the quality of the shower tray. Itâs wonderful to know youâd recommend us, and we really appreciate you taking the time to share your experience.
Best Wishes,
Tanyka
Good company
Ordering was simple and straight forward. The shower waste was competivly priced and arrived on time
2026幎2æ24æ¥
Shower Trays UK ããã®åç
Hi Bryan,
Thank you for your great feedback!
We're delighted to hear that you found the ordering process simple and straightforward, and that your shower waste arrived on time at a competitive price. We really appreciate your support.
Best Wishes,
Tanyka
Shower Trays UK ããã®åç
Hi John,
Thank you for the positive review. Weâre pleased you had a reliable experience with us!
Best Wishes,
Tanyka
Faulty shower tray
We purchased a 1500x800 shower tray and it pools water along the opposite side of the drain not around the drain. Mx say this is quite normal, I do not. 4mm of standing water was not what I expected. Their response is you should clean it after use. That's fine if you are not disabled like my wife.
2026幎2æ17æ¥
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Shower Trays UK ããã®åç
Hi Leigh,
Thank you for taking the time to leave us a review.
Weâre really sorry about this!
MX are the manufacturers of the shower tray in question, I cant see you have contacted us.
If you would like to contact us directly, we are more than happy to review the case and discuss with MX on your behalf.
Best Wishes,
Tanyka
A solid well-built shower tray
A solid well-built shower tray. It won't flex or move once fitted. The only downside is that it's heavy at 44Kg; it is definitely a 2-man fitting job. However, the weight is also a strength as it won't flex or crack under use.
2026幎1æ21æ¥
Shower Trays UK ããã®åç
Good Morning Kevin,
Thank you for taking the time to leave us a review.
Weâre really glad to hear youâre happy with the build quality of the shower tray. Youâre absolutely right â the weight can make fitting a two-person job, but as you noted, that solid construction is exactly what gives it the strength and stability to perform long-term without flexing or cracking.
Best Wishes,
Tanyka
Very happy with my shower tray fiveâŠ
Very happy with my shower tray five stars
2026幎2æ1æ¥
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Shower Trays UK ããã®åç
Hi Moez,
Thank you for taking the time to leave us a review.
Were really pleased to hear you are happy with your shower tray!
We hope you continue to shop with us in the future.
Best Wishes,
Tanyka
Ordering straight forward
Ordering straight forward, good selection of products.
Happy with products purchased. 2nd order now made.
Would recommend & use again.
2026幎1æ22æ¥
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Shower Trays UK ããã®åç
Hi Janet,
Thank you for taking the time to leave us a review.
Weâre really pleased to hear you found the ordering straightforward and were happy with the products. Thanks for coming back for a second order â we truly appreciate your recommendation and support.
Best Wishes,
Tanyka
Good customer service!
It was a good experience to be able to call up and speak to someone to rearrange the delivery date and check on delivery time of delivery. Product was delivered on time. Thanks for the good customer service!
2026幎1æ5æ¥
Shower Trays UK ããã®åç
Hi Natalie,
Thank you for taking the time to leave us a review.
Weâre really pleased to hear that our team was able to help you rearrange your delivery and provide clear updates on the timing. Itâs great to know everything arrived on time and that you were happy with the service.
Best Wishes,
Tanyka
1600 X 700 non slip tray
The showers tray was of very good quality with a wonderful non slip surface and at a very competitive price
2026幎1æ1æ¥
Shower Trays UK ããã®åç
Hi Thomas,
Thank you for taking the time to leave us a review.
Weâre really glad youâre happy with the quality and non-slip finish of the shower tray, and that you found it good value for money.
We hope you continue to shop with us in the future.
Best Wishes,
Tanyka
Excellent people and products.
Excellent people and products.
Online, I ordered a single sliding shower door and gave the wrong size. I telephoned and got it changed. Collected within a couple of days and exactly what I needed. Would return to them without hesitation for any bathroom needs.
2026幎1æ1æ¥
Shower Trays UK ããã®åç
Good Afternoon,
Thank you for taking the time to leave us a review.
Weâre really pleased we could quickly sort out the sizing issue and get the right shower door ready for you. Itâs great to hear everything worked out perfectly.
We look forward to helping you again with any future bathroom needs.
Best Wishes,
Tanyka
Supplied as ordered and delivered when promised
I ordered the shower tray, drainage and shower screen.
The website was easy to use from start to finish and the goods were delivered when promised.
Excellent customer service and I will order my next shower solution in a few weeks time.
2025幎12æ29æ¥
Shower Trays UK ããã®åç
Hi Shaun,
Thank you for taking the time to leave us a review.
Weâre delighted to hear that you found our website easy to use and that your shower tray, drainage, and screen were delivered on time. Itâs great to know our customer service met your expectations. We really appreciate your support and look forward to helping you with your next shower solution in the coming weeks.
Best Wishes,
Tanyka
Im really happy with my shower tray itâŠ
Im really happy with my shower tray it isn't fitted yet but looks great.
The service and delivery were spot on as was the communication too. It's can be a leap of faith when yiu irked for the first time from an unknown provider. I dud my homework, checked everything I could and read all of the reviews which were also good and informative. I would use Shiwer trays uk again and recommend to friends. Thank you shower trays uk.
2025幎12æ3æ¥
Shower Trays UK ããã®åç
Hi Victoria,
Thank you for taking the time to leave us a review.
Weâre really pleased to hear that youâre happy with your shower tray and that our service, delivery, and communication met your expectations. Your recommendation means a lot to our team.
Thanks again for choosing Shower Trays UK, and we hope you enjoy it once itâs fitted!
Best Wishes,
Tanyka
Waterproofing membrane around tray
Waterproofing membrane which sealed around the edge of tray is excellent, that makes perfect seal all around the shower walls so in case of sealant failure water wonât leak down to ceiling or floor.
The only problem on installation I came across was leveling , base was plywood perfectly leveled I tried to use adhesive to stick on board but because of waterproofing membrane bottom of the tray was uneven so there was a bit time consuming to put it perfectly level position.
2025幎12æ9æ¥
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Shower Trays UK ããã®åç
Good Morning,
Thank you for taking the time to leave us a review.
Weâre really pleased to hear that the waterproofing membrane provided an excellent seal around the tray.
Weâre sorry to hear you experienced some challenges with leveling during installation. As weâre not installers ourselves, we always recommend having a qualified professional carry out the fitting to ensure the best and quickest results. However, we do appreciate you highlighting this point, as it helps us continue improving the overall experience for our customers.
If you ever need guidance or have questions about any of our products, our team is always happy to help.
Best Wishes,
Tanyka
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