since I bought my Innopet comfort air stroller from another company 5 years ago, who are no longer in business, and I've finally needed spare parts & have been delighted with Silver Circle Pets servic... ãã£ãšèŠã
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The item we purchased had become out of stock in the UK. Instead of just cancelling our order we got a fab message explaining what had happened and that the item would be back in stock at the wholesa... ãã£ãšèŠã
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Ordered a cat stroller from Silver Circle after a lot of research. They were the only UK stockist of the one we wanted. Was being imported from the US via the Netherlands so we were expecting a l... ãã£ãšèŠã
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Great company. We were looking delivery to Northern Ireland and they were most helpful in finding out all the details and securing our order which was delivered efficiently once product was in stock.... ãã£ãšèŠã
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Silver Circle Pets is a leading online retailer of premium pet goods. Now you can shop with confidence by protecting your order with Route at checkout. We offer a wide range of products, from cosy pet beds to designer cat litter boxes to dog strollers and trailers. We are committed to providing our customers with the best possible shopping experience, and we are proud to be an award-winning retailer. New customers can enjoy 10% off their first order as a welcome gift. Plus, we also pay to remove ocean plastic every time you order from us â»ïž
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London, è±åœ
- info@silvercirclepets.co.uk
- www.silvercirclepets.co.uk
4.5
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Kept me updated re delivery had theâŠ
Kept me updated re delivery had the courtesy to advise that the box was slightly damaged before it arrived and offered discount if I was happy to accept.
Great customer service
2023幎3æ27æ¥
Silver Circle Pets ããã®åç
Hi Tina. Thank you for taking the time to leave us some kind words, itâs really appreciated! Weâre glad to know your item arrived in great condition. We pride ourselves on customer service, itâs great to hear weâre doing well.
Best regards
Silver Stork
Good price and quick
Good price and quick, free delivery on our new dog ramp (which is a great piece of kit).
First time we've bought from Silver Stork, but wouldn't hesitate to buy again.
2023幎3æ26æ¥
Silver Circle Pets ããã®åç
Hey Jacqui. Thank you for taking the time to leave us a review, we really appreciate it. Weâre thrilled to hear your ramp is serving you well! Thank you for stopping by our site, we look forward to serving you again in the future.
Best Regards
Silver Stork
Silver Circle Pets ããã®åç
Hello John. Thank you for taking the time to leave us a review, we really appreciate it. Weâre pleased to hear your feedback and we hope the ramp serves you well!
Best Regards
Silver Stork
I WOULD 100% recommend using thisâŠ
I WOULD 100% recommend using this company. I emailed just for stock enquiry and to my shock I was emailed straight back even though it was the weekend they promised that they would contact me on the Monday i ordered my pet stroller and by Wednesday it was with me what more could anyone want thank to all
2022幎11æ1æ¥
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Silver Circle Pets ããã®åç
Hey Joanne. Thank you for finding the time to leave us a review, we really appreciate it.
Weâre glad we were on hand to help. Itâs great to hear your transaction went smooth from first contact to delivery. We hope you enjoy your pet stroller.
Regards
Silver Stork
Cancelled my order a few days after IâŠ
Cancelled my order a few days after I paid. I ordered a little bike as a birthday gift. So frustrating!!
2022幎10æ26æ¥
Silver Circle Pets ããã®åç
Hi Camilla. Weâre sorry to hear of the disappointment. As explained at the time, it was discovered after a stock check by our supplier that the item was out of stock. For which you received a full refund.
Apologies once again for the inconvenience.
Silver Stork
Great product
Quick delivery, great product, quick transaction confirmation and communication via email when I requested a rough date for delivery. My one critic would be a notification when item would be delivered. Item was delivered by courier and courier contacted me on day-no notice and no delivery date given by silver stork. But I would definitely order from silver stork again no question.
2022幎10æ11æ¥
Silver Circle Pets ããã®åç
Hey Alexandra. Thanks for taking the time to leave us a review. Weâre glad your transaction went well. We definitely share your frustration regarding the delivery notification and we apologise for that. We had this very same conversation with our supplier this morning. Their I.T. department is looking into the issue. We aim to do better there.
Thanks once again.
Silver Stork.
God Service
We ordered the product and it arrived in good order three days later. A good service.
2022幎8æ14æ¥
Silver Circle Pets ããã®åç
Hi Al. Thank you ever so much for taking time out of your day to leave us a review.
We appreciate the feedback and weâre glad you received your item in good timing.
Regards
Silver Stork
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