Absolutely appalling service, waited over an hour for the allocated solicitor to call us as her client before us ran over their time. Finally get to talk to her when the phone line played up, so we l... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The step-by-step process was explained in a very informative and detailed manner. The cost is also quite affordable, with no hidden charges. The service was timely and the transaction was straightforw... もっと見る
I had a lovely gentleman called Michael who helped me through this journey and made it a nice and pleasant experience. I have never done this before and was a bit worried but Michael made me at ease r... もっと見る
Keith the Will Consultant explained everything clearly and ensured that I understood what we were discussing. Did not feel rushed or under pressure to accept what was being offered. Made me feel tot... もっと見る
企業情報
Simpler Wills について
当該企業による記述
We do not subcontract out our Wills, which are drafted in house and are legally binding.
連絡先
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Absolutely appalling service
Absolutely appalling service, waited over an hour for the allocated solicitor to call us as her client before us ran over their time. Finally get to talk to her when the phone line played up, so we lost connection....waited several minutes for her to call us back and nothing....I ended up calling the company to be told she was with her next appointment...so, we have waited over an hour for our appointment but she couldn't make her next client wait for our appointment to go ahead....now don't forget we have already paid £98 ...so when I asked for a refund I was told...certainly it will be processed immediately...over a week now and yes you guessed it.....NOTHING....and I doubt we will ever see our money again....absolutely stay away from this company.....
Luke was very informative
Luke was very informative, he took time to explain everything and gave me the opportunity to ask as many questions as I wanted. I look forward to speaking with him again.
Johnathan went out of his way to…
Johnathan went out of his way to explain everything, really nice man , no hard selling.
Thank you
Johnathan 😊
They know what they are doing
The staff are very good and knowledgeable professional and friendly and are always on time
I had a lovely gentleman called Michael…
I had a lovely gentleman called Michael who helped me through this journey and made it a nice and pleasant experience. I have never done this before and was a bit worried but Michael made me at ease right away and was ever so helpful. I would definitely recommend your company to other people.
The process was clear and easy within a brilliant price envelope
The process was clear, crisp and far from a rushed, pushy process. The initial consultation answered with ease some complex issues I had and was all wrapped up in a excellent price. Sam the consultant was exceptional.
Very pleasant call handler was busy at…
Very pleasant call handler was busy at time of initial call he suggested call me back in 30 mins which he did guided me through the procedure couldn’t fault anything
Polite and Professional
Keith was polite, friendly, informative and professional in his approach. He made me feel at ease talking about something so personal.
I have spoken with Keith about will for…
I have spoken with Keith about will for myself and my wife. Keith was very professional and really made me feel as a valuable customer. Thank you for great service.
Paul
Keith was extremely helpful and knowledgeable.
Keith was very informative and reassuring over the service offered. He was easy to talk to and very polite.
I am still waiting for the confirmation email regarding the consultation but other than that, have no queries regarding the experience today.
Thank you Keith
Keith was brilliant
Keith was brilliant. Quick and efficient service. Would recommend!
Very informative and straightforward process!
The step-by-step process was explained in a very informative and detailed manner. The cost is also quite affordable, with no hidden charges. The service was timely and the transaction was straightforward. Keith helped me get started, and Jack guided me through the legal processes, making everything possible. I'm taking control of my future by creating a will. It's not about expecting the worst, but rather preparing for it—a gift to myself and my loved ones.
Geoff
Keith called me he was very helpful and efficient,went out of his way to get me an early appointment.
First class service from start to…
First class service from start to finish. Would recommend.
Overall great experience
Overall great experience! Making telephone appointment was easy. Call happened as planned. Not rushed. Rhiannon was knowledgeable and friendly - made the experience as pleasant as writing a will can be! Will received with everything as discussed.
Its in the name it was simple
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








