I took my F-Pace for its first service to Sinclair Jaguar at Swansea. On arrival, I was advised to drive to the drive-through entrance and was greeted by Grant from the service team. He asked me to le... もっと見る
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所在地
所在地を変更Enterprise Park, SA6 8QP Swansea, GB
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We had an excellent experience throughout , from initial enquiry to final Handover , the salesman George Perkins Was extremely knowledgable and helpful and at no point did we feel pressured. H... もっと見る
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We bought our first jaguar from Paul back in 2021 and he was very approachable and accommodating, went above and beyond to get us what we wanted so we wanted to return to upgrade our vehicle with Pau... もっと見る
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Only positive experiences dealing with Jaguar Landrover in Llansamlett and my sales rep Scott. He was incredibly professional throughout and just a lovely guy to deal with. Thanks for all your work de... もっと見る
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企業情報
Sinclair Group - Sinclair Jaguar Swansea について
当該企業による記述
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
連絡先
Enterprise Park, SA6 8QP, Swansea, 英国
4.8
優良
85件のレビュー
顧客にレビューを依頼しています
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ネガティブなレビューの 75％に回答しています
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The staff were very friendly and…
The staff were very friendly and helpful. The person we dealt with, George, was very knowledgable and accommodating.
2025年8月2日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Nidal, thank you for your feedback! We’re delighted to hear you found our team friendly and that George’s knowledge and support made your experience so positive. We'll be sure to pass on your comments to him.
Best wishes,
Sinclair Jaguar Swansea
Great service form Scott Llewellyn in…
Great service form Scott Llewellyn in sales when recently buying Jaguar F Type
2025年6月27日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Chris
Thank you for your kind words! We're thrilled to hear you had a great experience with Scott Llewellyn during your recent Jaguar F-TYPE purchase. Providing exceptional service is what we strive for, and we'll be sure to pass along your compliments to Scott. Enjoy your new Jaguar – it's an incredible car!
Best wishes
Jaguar Swansea
Excellent service - thanks!
Thanks to Haz and the team for looking after me - and for lending me an office for an important meeting I had prior to vehicle pickup!
2025年6月15日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Cameron
Thank you for your kind words! We're so glad Haz and the team were able to look after you and even provide a quiet space for your meeting—happy to help! It’s always our goal to go the extra mile for our customers, and we’re delighted everything went smoothly for you.
We hope you’re enjoying your new vehicle, and we look forward to welcoming you back in the future!
Best wishes
Sinclair Jaguar Land Rover Swansea
Great Service
Great end to end experience from Lewis and the team from initial conversation through to delivery of the car, couldn’t fault them at all, Fantastic customer service.
2025年5月31日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Andrew
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Lewis and the team was seamless from start to finish. Providing fantastic customer service is always our goal, and it’s great to know we hit the mark for you. We appreciate your kind words and are glad you couldn’t fault anything about the process.
Enjoy your new car, and we look forward to assisting you again in the future!
Best Wishes Sinclair Land Rover Swansea
Steve Taylor was wholly welcoming when…
Steve Taylor was wholly welcoming when I first spoke with him and during our discussions was extremely helpful and honest. Made sure we were comfortable with every aspect of the car during our discussions and handover of the car. 10/10 to Steve !!
2025年5月17日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi
Thank you so much for your wonderful feedback! We're delighted to hear that Steve made your car-buying experience welcoming, helpful, and honest from start to finish. It's fantastic that he ensured you were comfortable with every aspect of the vehicle during the discussions and handover.
Your 10/10 rating means the world to us, and we'll be sure to pass along your kind words to Steve. If you have any more questions or need further assistance, please don't hesitate to reach out.
Enjoy your new car, and we look forward to serving you again in the future!
Best Wishes
Sinclair Land Rover Jaguar Swansea
George made the buying of a car a…
George made the buying of a car a pleasure, he was so easy to deal with and I can only thank him for the experience. If I could offer a little bit of advice, I would make the Welsh cakes bigger.
2025年4月27日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Thank you for the 5 star review. We look forward to welcoming you again soon for that Coffee and Welsh cake.
Best wishes
Sinclair Land Rover Swansea
When we purchased our new car
On the day we purchased our new car we had planned to look at 5 vehicles, Sinclair's was the first garage we visited, and from the start we were look after by the staff so did not need to look at any other vehicles.
The sales rep (Lewis) was second to none, went thought everything. Could not have been treated any better. When we picked up the new vehicle the process was fire class.
2025年4月22日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Seamus, thank you so much for your wonderful review. We're pleased to hear that your experience at Sinclair Jaguar Swansea exceeded your expectations and that Lewis provided you with exceptional service. It’s great to know that you found the perfect vehicle with us right away. We appreciate your kind words and look forward to helping you again in the future!
Best wishes,
Sinclair Jaguar Swansea
Had kids with me, Sinclair made it stress free.
Made everything easy leading up to collection, and was always in touch to make sure I got the best deal.
Scott was pleasure to deal with.
I travelled with my two young kids and the facility accommodated them above and beyond. Carey had a lot of patience with them and made the handover a breeze.
Would definitely recommend.
2025年4月12日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Zak, thank you so much for your wonderful review. We're thrilled to hear that Scott made the process easy and that Carey was able to accommodate you and your children. Providing a seamless experience is our top priority, and it’s great to know you felt supported throughout. We truly appreciate your recommendation and look forward to welcoming you back in the future. Safe travels!
Best wishes
Sinclair Jaguar Swansea
Jag Purchase
The whole purchasing experience was excellent. We were looked after from first entering the showroom to driving away in my used car. Scott Llewelyn looked after me throughout the process and was first class, all queries answered, nothing was too much trouble.
2025年3月30日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent purchasing experience and that Scott Llewelyn provided you with exceptional service. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Enjoy your new Jaguar.
Best wishes
Sinclair Jaguar Swansea
Exceptional service
Exceptional service from initial enquiry to collection of vehicle. Nothing too much trouble and all queries dealt with quickly and professionally. Would highly recommend Sinclair Group and Rowan Warren who dealt with my purchase.
2025年3月14日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Jason
Wonderful to hear Warren looked after you to such a high standard we will pass on your positive feedback.
Best wishes
JLR Swansea
Fantastic service from Mr Currie!
Fantastic service from Mr Currie!! Full of information from start to finish thank you I love the I pace
2025年2月22日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Ceri, thank you so much for your kind words. We’re thrilled to hear you had a fantastic experience with Chey and that you're loving your I-PACE. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new Jaguar I-PACE.
Best wishes,
Sinclair Jaguar Swansea
High Class Experience
Very nice show room Chey gave me the time I would expect for such a prestigious brand. I had a test drive of the car I wanted to see and overall had a top experience
2025年2月22日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Thank you for your great review so glad you had a top experience:
Best wishes
JLRV Swansea
Exceptional Customer Service
It was refreshing to deal with Sinclair Group Swansea , Paul Wright and Jamie Callan were both very competent , helpful and friendly . I cannot fault the service received ,calls were always returned and I was continually kept updated on progress . The car was also delivered by a very helpful courier who took the time to explain the controls. The car arrived in a perfect condition and the Jaguar umbrella and key rings supplied with the Car were much appreciated.
I would not hesitate to recommend Sinclair Garage Swansea.
2025年1月26日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Peter thank you so much for your wonderful review! We're delighted to hear about your positive experience with Paul Wright, Jamie Callan, and the entire team at Sinclair Group Swansea. It's fantastic to know that you felt well taken care of throughout the process, from updates to the delivery. We’re also pleased to hear you appreciated the little extras like the Jaguar umbrella and key rings! Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future.
Best Wishes
Sinclair JLR
TOP SINCLAIR GROUP BRANCH
A very efficient and trouble-free experience with this branch of the Sinclair Group, from start to finish. Good, friendly reception, expert hand-over of our old Audi and collection of our next Jaguar which was presented to us just like a new product launch. With a detailed demonstration of the car's features, and a full tank of fuel. Perfect!
2025年1月29日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Thank you for such a positive review Robert. So glad you had such a fantastic visit with us . Enjoy your new vehicle :)
My Jaguar purchase experience.
From the time I walked into the showroom I was met by Hasib Islam. I told him what I was looking for, and I found that he was very accommodating to my needs.
2025年1月26日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Anthony, we are delighted to hear how well Hasib has been looking after you and grateful that you've taken the time to share with us your experience, thank you! We'll be sure to share this with the team too!
The staff were very welcoming
The staff were very welcoming, friendly and professional. Even though I purchased a second hand car, I was treated as though buying new.
2025年1月26日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Wayne
Thanks for taking the time to leave us a review.
We are pleased to hear the team have looked after you well and thank you once again for your business.
Best wishes
Sinclair JLR
An Outstanding Experience with Sinclair Jaguar and Land Rover Swansea!
I recently purchased a new Range Rover Evoque from Sinclair Jaguar and Land Rover Swansea, and the entire experience was nothing short of exceptional. From the moment I walked through the doors, I was met with professionalism, warmth, and an unparalleled level of service.
A special shoutout to Chey, my sales advisor, who went above and beyond in making the process seamless and enjoyable. Chey’s product knowledge was outstanding, answering every question I had with confidence and ensuring I fully understood all the features of my new Evoque. They took the time to listen to my preferences and guided me toward the perfect model and spec to suit my lifestyle.
What truly stood out was Chey’s attention to detail and genuine care throughout the entire process. From arranging the test drive to keeping me updated on progress and ensuring the handover of my new car was a memorable moment, Chey made me feel like a valued customer every step of the way.
The team at Sinclair Swansea created an experience that felt personal and professional, which is rare to find these days. Driving away in my new Evoque was a dream come true, and I have to credit Jamie the Manager, Chey and the team for making it happen so effortlessly.
If you’re considering a new car and want exceptional service, I highly recommend Sinclair Jaguar and Land Rover Swansea. Ask for Chey—you won’t be disappointed!
Thank you for making this such a fantastic experience!
2024年12月15日
自発的なレビュー
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Leighton, thank you so much for taking the time to share your wonderful experience at Sinclair JLR Swansea. We're thrilled to hear that you had an exceptional journey from start to finish, and we truly appreciate your kind words about Chey and the team. It's fantastic to know that Chey's product knowledge and genuine care made such a positive impact on your purchasing process. We hope you enjoy every moment driving your new Range Rover Evoque. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Safe travels!
The guys in the dealership went above…
The guys in the dealership went above and beyond to help at a difficult time for me. Carey and Matt deserve a special shout out for all the help they provided.
Thanks guys
2024年12月4日
Sinclair Group - Sinclair Jaguar Swansea からの回答
Hi Nicola Webb, thank you for taking the time to leave a review for us at Sinclair Jaguar, Swansea. We're happy we could meet your expectations. We will make sure Carey and Matt gets the recognition they deserve. Thank you for sharing your positive experience!
Fantastic service lovely staff
Fantastic service lovely staff, Steve Taylor went above and beyond helping me get what I wanted nothing was to much trouble for him I'd highly recommend this place
Thanks again
Steve 👍
2024年12月2日
自発的なレビュー
Sinclair Group - Sinclair Jaguar Swansea からの回答
Suzanne Evans, we're so glad that we were able to go above and beyond your expectations. thanks for your praise and kind comments about Steve. Thank you again for the great review!
10/10
Just like to thank Rowan in Swansea Jaguar for being so very helpful in our car purchase and part exchange. He went above and beyond. Would definitely use Sinclair again. Thank you
2024年11月14日
自発的なレビュー
Sinclair Group - Sinclair Jaguar Swansea からの回答
Carol Follen, we're so glad that we were able to go above and beyond your expectations. We will make sure Rowan gets the recognition he deserves. We hope to see you soon.
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