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Sleeps12 レビュー 472

TrustScore 5段階評価の5

4.8

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5つ星のうち5の評価

We had a wonderful family celebration at Valleys Reach (Hurstone). There were 15 of us with ages from 8 months to 80 years, and there was plenty of room for everyone. The house was warm, comfortable a... もっと見る

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5つ星のうち5の評価

Easter week Family 13 Four Generations (23 moths - 78) get together. Lovely isolated location with 35 minute country stroll to the pub. Everything you need whether rain or shine on tap The Big Wows... もっと見る

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5つ星のうち5の評価

Fabulous house in which we spent the weekend for a birthday celebration with our family. Beautiful position, gorgeous decor, loads of space and great facilities. It was extremely well equipped. Suitab... もっと見る

5つ星のうち5の評価

My 60th celebrations. Mix of grandparents, kids and grandkids had a fab time at Fuzzy Orchard. Facilities first class and modern and spot on for everyone in our party. Pool, Sauna, Hot Tub, BBQ Hut... もっと見る

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企業情報

  1. 自炊式宿泊施設
  2. 団体用宿泊施設
  3. 別荘
  4. バケーション ホーム レンタル代理店
  5. 貸し別荘

Sleeps12 について

当該企業による記述

Sleeps12 Reviews: Happy Guests Enjoying Happy Times

Guests love their Sleeps12 experience, from the user-friendly website packed full of information, to the helpful team in the office, the ease of booking and a stay in one of our luxury large group holiday houses. We want your Sleeps12 holiday or short break to be the best ever because Happy Guests = Happy Us.

Beautiful Holidays, Wonderful Memories

Spend extra special times with friends and family when you stay in a Sleeps12 luxury large group holiday house, make memories to last a lifetime. With exclusive use features like indoor pools, hot tubs, saunas, games rooms, movie rooms, BBQ lodges and play areas, our group accommodation is for all ages in all seasons.

Amazing Houses, Exclusive Features, Fantastic Locations

From historic country houses and beautifully converted barns to rambling old farmhouses, timber-clad lodges, and riverside cottages, there’s something for everyone. Our holiday houses are family friendly, access friendly and dog friendly, they’re for big happy holidays, celebrations with your loved ones, walking breaks, sophisticated hen weekends, corporate away days and hospitality.

Whether you want to stay on the edge of the Forest of Dean, on the South Devon coast, deep in the Somerset countryside, close to the heather-clad heaths of Exmoor National Park or in the Surrey Hills, we have everything you need to make it perfect – ideas for days out, places to eat, caterers to come and cook up a feast for you, entertainment, florists and pamperers.


連絡先

4.8

優良

TrustScore 5段階評価の5

472件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

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5つ星のうち5の評価

Beyond the Cottage.

Beyond the cottage was very comfortable with plenty of space for the whole family 13 of us.
Had everything we needed and more, It was so well equipped for my granddaughter to my parents.
Welcomed with a delicious home made carrot cake my favourite. We will definitely book again.

2025年12月12日
Sleeps12 ロゴ

Sleeps12 からの回答

We’re so pleased the house suited a multi-generation stay and made time together feel easy and relaxed. It’s always rewarding to know that both the practical details and the personal touches helped create a stay that felt special. We’re glad you’re already thinking about returning — that means a world to us!

5つ星のうち5の評価

Outstanding property for large groups seeking a bit of luxury

We arrived at Shires for our annual pre Christmas friends gathering and were greeted by Gary and gifted a beautiful homemade chocolate cake. He showed us round and then left us to enjoy our weekend making sure we knew how to contact him if needed.

The house and all its facilities is outstanding! The kitchen and dining area was perfect for our large group and lots of convivial chatter. On the Friday we had a winter BBQ using the bbq hut which was fantastic. And we cooked a full “Christmas” dinner on the Saturday evening - the kitchen is so well equipped for large groups. We all congregated in the pool and hot tub as well as in the cinema room or playing pool. So many spaces for a large group and we never felt on top of each other.

Wouldn’t hesitate to book again at Shires or another of the Sleeps 12 properties 🌟

2025年12月12日
Sleeps12 ロゴ

Sleeps12 からの回答

It’s wonderful to hear how well the house supported a festive weekend with friends. Having space to come together for meals, unwind in different areas, and enjoy the facilities without feeling crowded is exactly what these larger homes are designed for. We’re also pleased that the welcome and support on arrival helped everything feel relaxed from the outset. It sounds like a memorable pre-Christmas stay, and we’d be delighted to help with plans whenever the next gathering comes around!

5つ星のうち5の評価

Superb House

Superb House - with everything needed for a perfect stay.

2025年12月13日
Sleeps12 ロゴ

Sleeps12 からの回答

Thank you so much — we’re really glad you felt the house had everything you needed for a perfect stay. It would be a pleasure to welcome you back again.

5つ星のうち5の評価

I had a very pleasant stay

I had a very pleasant stay. The accommodation was clean, well-maintained, and thoughtfully arranged, with all essential amenities provided. Communication with the host/staff was smooth and professional, and both check-in and check-out were hassle-free. Overall, it was a great value for money, and I would happily stay here again and recommend it to others.

2025年12月10日
Sleeps12 ロゴ

Sleeps12 からの回答

We’re really pleased to hear that you had such an enjoyable stay and that everything ran smoothly from start to finish. It means a lot to us to know you felt comfortable and well looked after! We’d be delighted to welcome you back again in the future.

5つ星のうち5の評価

Fantastic house for a large group

Fantastic house for a large group of friends or family. Everything was provided and the house was spotlessly clean. Christmas tree was a lovely surprise. Plenty of information prior from Sleeps12 and this is the third time I’ve used them. Only thing to be aware of is the lane to get to the property is over a mile long and very narrow. Worth the views when you get to the house and especially from the pool room.

2025年12月5日
Sleeps12 ロゴ

Sleeps12 からの回答

Thank you so much for sharing this — we’re really glad you had such a wonderful stay! We truly appreciate you choosing Sleeps12 again and again, and we’d be delighted to welcome you back for your fourth stay whenever you’re ready!

5つ星のうち5の評価

The house was exceptional

The house was exceptional! The location, the house itself and the little special touches were just wonderful from the start to the end of our stay.
We had 11 adults staying in the house to celebrate a 50th birthday and could not have wished for a better weekend.
Thank you Natasha.

2025年12月5日
Sleeps12 ロゴ

Sleeps12 からの回答

It’s lovely to hear that the house, the location, and those little touches made the weekend feel so special. We’re delighted that it was the perfect setting for your 50th birthday celebration and that everything came together so well for your group!

5つ星のうち5の評価

Beautiful house

Beautiful house! Clean and had everything to hand! Only one niggle no hand rail in disability toilet/shower room and no handle/seat in that particular shower, but honestly absolutely stunning!!!

2025年12月13日
Sleeps12 ロゴ

Sleeps12 からの回答

Thank you so much for sharing this — we’re delighted to hear how much you loved the house and how clean, well-equipped, and truly special you found it. We also really appreciate your mentioning the accessibility point. Feedback like this is genuinely helpful, and we’ll be sharing it with the owners so it can be looked at properly.

5つ星のうち5の評価

5 stars

Our memorable moments were spending time in the amazing pool and games room was a real highlight and great fun for everyone. We also loved seeing the animals on site, especially the alpacas and pigs, which made the stay extra special. Being so close to Longleat was perfect, and the peaceful setting made it easy to relax.

Our overall stay was fantastic from start to finish. The accommodation was spotlessly clean and had everything we needed. The location was ideal, just 6 minutes from Longleat and around 30 minutes from Bath. Communication with Hesdin and Sleeps 12 was excellent throughout. If we could give more than 5 stars, we would — we would definitely recommend and would love to stay again.

2025年12月10日
Sleeps12 ロゴ

Sleeps12 からの回答

Thank you so much — it’s lovely to hear how much you enjoyed the pool, games room, and meeting the animals (the alpacas and pigs are always a favourite!). We’re really glad the location worked so well for Longleat and Bath, and that everything felt easy and relaxed from start to finish. That is what we work for! We’d absolutely love to welcome you back again.

5つ星のうち5の評価

An amazing house and hosts that were…

An amazing house and hosts that were discrete but always available if needed
Cannot fault the accomadation, it was perfect and really spacious so even at full capacity never felt crowded
Little extras like a home made cake on arrival, additional food for the birds and information about the family just made it so personal
Wording like "please just let us know if something gets broken so we can replace it" ensures that you can just totally relax and not worry if an accident occurs especially if you have children with you
The pool is much bigger that it looks in the photos
Would 100% recommend especially for a group that want to make memories that will last a lifetime

2025年11月28日
Sleeps12 ロゴ

Sleeps12 からの回答

Thank you so much for your lovely review. We’re delighted to hear that the house felt spacious and relaxing for your whole group — it’s exactly the experience we hope every guest has. We’re so pleased you created such special memories together, and we’d be thrilled to welcome you back whenever you’re ready for another getaway!

5つ星のうち1の評価

Blushing Barn is Jurston Barn

Sleeps 12 rename properties and then charge 33.5%. Blushing Barn is actually Jurston Barn. The place is amazing but you can imagine our disgust when we looked on the properties website to find it cost £1820 reduced to £1740. However, Booking with Sleeps 12 cost us:

Your Stay £2,950.00
Extras £75.00
Booking Fee £50.00
Total £3,075.00
Paid

I suspect they charge the property as well! Nobody minds paying a booking fee but this amount paid to a third party is disgusting. They also take a £500 security bond paid 2/11/25. It is now 10/12/25 and still not received !

2025年12月6日
Sleeps12 ロゴ

Sleeps12 からの回答

We’re truly glad to hear you enjoyed the property itself — it’s a wonderful house, and we want every part of the experience to feel just as positive.

We also wanted to clarify a few points to avoid any confusion.
Blushing Barn is indeed the same property as Jurston Barn — it is listed under a different marketing name, but it is the same house, not a different or re-priced property. We do not charge the owner any additional commission on top of what guests pay; the price you see at the time of booking is the full and final cost.

All pricing on both our website and on Sleeps12 is mirrored exactly. The two systems are directly linked, so when you placed your booking, the price would have been identical on both sites. We do charge a £50 booking fee, which we believe is fair and reasonable given the support and service we provide throughout the booking process.

As with most accommodation providers, prices can vary throughout the year based on demand, seasonality, and promotional offers that may become available closer to the time. That can sometimes mean that lower prices appear later, purely due to market conditions.

Regarding your security deposit, we completely understand how important timely refunds are. We process all security deposit releases on the Wednesday following departure. Once released, the timeframe for funds to appear in your account depends on the bank’s processing system, which can take 5–7 working days for card refunds. We have already sent confirmation of the refund leaving our system, but if you have any remaining concerns, we are happy to liaise further and help you resolve this as quickly as possible.

5つ星のうち5の評価

An incredible weekend away!

My family of 11 really enjoyed this time away. The facilities themselves were a very high standard, the amenities were fantastic and the setting / decor / style was amazing! There was something for everyone in this property and would highly recommend for anyone looking to get away, recharge and connect.

2025年12月6日
Sleeps12 ロゴ

Sleeps12 からの回答

Thank you for such a wonderful review!
It’s fantastic to hear that your whole family found something to enjoy and that the house offered everything you needed to relax, reconnect, and make memories together. We’d be delighted to welcome you back whenever you’re ready for your next escape!

5つ星のうち5の評価

Fourth time with sleeps 12

This was my fourth time in a sleeps 12 property! I’ve never been disappointed the properties are always presented in a high quality and are clean, warm and comfortable.
The communication is spot on and I particularly felt that Sam the manager of this property made sure she was known to be contactable at anytime but equally didn’t feel burdened either!
I will 100% rebook with sleeps 12 for future events and gatherings.

2025年12月6日
Sleeps12 ロゴ

Sleeps12 からの回答

Thank you for such a heart-warming review — it truly means the world to us! We’re honoured that you’ve chosen Sleeps12 time after time, and we’re so pleased the property and Sam’s support helped make your stay another memorable one. We can’t wait to welcome you back for your next celebration or gathering!

5つ星のうち5の評価

Great house

Great house, great communication.

2025年12月6日
Sleeps12 ロゴ

Sleeps12 からの回答

We’re so pleased you enjoyed the house and found the communication smooth!

5つ星のうち5の評価

Great accommodation with plenty of…

Great accommodation with plenty of facilities - you really want to maximise your time at Willowheyes but there are also places to visit nearby. We had a marvellous stay - would definitely recommend and hope to return!

2025年11月28日
Sleeps12 ロゴ

Sleeps12 からの回答

Thank you so much for your lovely review! We’re delighted to hear you had such a marvellous stay at Willowheyes and made the most of everything it has to offer. It’s wonderful to know you’d recommend us — we’d be thrilled to welcome you back again!

5つ星のうち5の評価

Very comfortable and well equipped…

Very comfortable and well equipped house, with safe and secure front garden in a lovely rural setting.

2025年11月22日
Sleeps12 ロゴ

Sleeps12 からの回答

It’s wonderful to know you enjoyed the peaceful rural setting . We hope to welcome you back again soon!

5つ星のうち5の評価

This was our 3rd visit to Holemore…

This was our 3rd visit to Holemore Stables and are ready to book again for next year, just getting the deposit together.

The whole process is fantastic, our group of 18 going to be coming back for many years to come.

Another added bonus of booking with Sleeps12.com you can pay as little or as much as you want before the final balance is due.

Just a shame they do not offer a discount for returning customers :-)

2025年11月21日
Sleeps12 ロゴ

Sleeps12 からの回答

Thank you so much for coming back to Holemore Stables again — it genuinely means a lot to us that you choose to stay with Sleeps12 time after time. We’re really happy to hear the house and the whole booking process have worked so well for your group.

And a little bit of good news… we’re currently working on a loyalty programme, so with a bit of luck, your next stay might come with your own personal returning-guest discount. We can’t wait to welcome you all back again!

5つ星のうち5の評価

Fantastic property

Fantastic property, beautifully decorated, BBQ lodge, pool, sauna & hot tub all brilliant
Well equipped.
Cant fault anything!
My 5th visit - I will be back again soon x

2025年11月7日
Sleeps12 ロゴ

Sleeps12 からの回答

it’s wonderful to hear how much you enjoyed your stay. Your continued trust in Sleeps12 truly means a lot to us! We’re so glad the property once again delivered everything you hoped for, and we can’t wait to welcome you back for visit number six!

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