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5぀星のうち1の評䟡

I ordered a SmoothSkin PureFit from the Good Morning America Deals & Steals deal on 6/26. A box arrived on 7/3. When I opened the box, the item inside was NOT a SmoothSkin PureFit device. It wasn't ev... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I was apprehensive about using an IPL device as a first time user, but the Pure Ice IPL was easy to get used to. By week 3, I felt comfortable with the device and was able to shorten my treatment... もっず芋る

5぀星のうち5の評䟡

I have been using this device on my legs and underarms for around 8 weeks now and I have noticed really positive results. I am having to shave much less frequently and my regrowth appears finer.... もっず芋る

5぀星のうち4の評䟡

As someone who has had to shave my legs everyday due to fast hair re-growth I was skeptical about trying this product. However, after 8 weeks I have noticed a big difference in the speed of the hair... もっず芋る

䌁業情報

  1. りェルネス センタヌ
  2. 矎容補品提䟛業者
  3. 脱毛サヌビス
  4. レヌザヌ脱毛サヌビス

圓該䌁業による蚘述

Permanent IPL hair removal for body and face. SmoothSkin offers an unparalleled beauty experience in the comfort of your own home. Whether you’re looking for a personalised treatment or ultrafast IPL we have you covered.


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3.8

ほが満足

TrustScore 5段階評䟡の4

108件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.8

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過去12か月のレビュヌ数: 19ä»¶

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5぀星のうち1の評䟡

I ordered a SmoothSkin PureFit from the


I ordered a SmoothSkin PureFit from the Good Morning America Deals & Steals deal on 6/26. A box arrived on 7/3. When I opened the box, the item inside was NOT a SmoothSkin PureFit device. It wasn't even a product from SmoothSkin. It was a Bentgo box!?!?! I immediately sent an email with photos of the box and the wrong item inside but have yet to hear from anyone. I also notice that the "policy" is that the customer pays for return shipping. That is absolutely absurd - especially in this case - and I refuse to pay to return a completely incorrect product. I will be putting a request in to my credit card company to get my money back if I do not hear from someone soon.

2026幎7月3日
自発的なレビュヌ
SmoothSkin ロゎ

SmoothSkin からの回答

Hello,

We're so sorry for the mix-up and completely understand how disappointing and frustrating this experience was, especially after opening your parcel to find the wrong item inside.

We're pleased that the correct item has now been delivered. We'd also like to reassure you that while customers are responsible for return shipping on change-of-mind returns through the Good Morning America Deals & Steals promotion, we would never expect a customer to pay to return an incorrect or faulty item.

We sincerely apologise again for the inconvenience caused and appreciate your patience while we worked to resolve this.

Kind regards,

Zoe
The SmoothSkin Customer Care Team

5぀星のうち5の評䟡

I've been using the SmoothSkin hair


I've been using the SmoothSkin hair remover for several weeks now, and I'm genuinely impressed with the results. The device is easy to use, comfortable to hold, and treatments are quick enough to fit into a busy schedule.

After just a few sessions, I noticed a significant reduction in hair growth, particularly on my legs and underarms. The automatic skin tone sensor provides added confidence during use, and the flashes are fast, making full-body treatments much quicker than expected.

The treatment itself is mostly painless, with only a mild warming sensation in more sensitive areas. The build quality feels premium, and I appreciate that there are no replacement cartridges to buy.

While results aren't instant and consistency is required, the long-term reduction in hair growth has made it well worth the investment. Overall, SmoothSkin is an effective at-home IPL device that delivers professional-looking results, saves money on salon treatments, and is easy to incorporate into a regular beauty routine.

2026幎4月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Recommend Pure Ice

I was apprehensive about using an IPL device as a first time user, but the Pure Ice IPL was easy to get used to. By week 3, I felt comfortable with the device and was able to shorten my treatment time. I started on the lowest setting and gradually progressed to the highest setting by week 4, no pain.

To see the results for myself, I treated only one leg so I could see a comparison. By week 4, the difference was already noticeable, and the results were even more impressive after week 8. The weekly treatments have clearly reduced hair growth and need to shave.

I'm excited to see the full results after completing the 12-week programme. Overall, I am very happy with the results and plan to use it on other areas.

2026幎6月20日
自発的なレビュヌ
5぀星のうち5の評䟡

I have been using this device on my legs & underarms

I have been using this device on my legs and underarms for around 8 weeks now and I have noticed really positive results. I am having to shave much less frequently and my regrowth appears finer.

I was a bit nervous before using as I have had IPL treatment in the past and found it very painful. However this device is totally pain free, very easy to use and not time consuming at all.

I am very happy with the results and will continue to use on. Thanks

2026幎6月16日
自発的なレビュヌ
5぀星のうち3の評䟡

User Experience

I purchased the Smoothskin primarily for my upper lip, although it seems to work in some areas of the lip, I find it can be difficult to reach all of the upper lip. I've only used it a limited amount of time, so I'll continue to try and see if it works on that area.

2026幎6月8日
自発的なレビュヌ
SmoothSkin ロゎ

SmoothSkin からの回答

Thanks for taking the time to share your experience.

We’re sorry to hear you’ve found the upper lip a bit tricky to treat. This is a smaller and more contoured area, so it can sometimes take a little adjustment with positioning to ensure the treatment window is making full contact with the skin for a safe and effective flash.

Many users find it helps to gently stretch the skin and adjust the angle of the device to better fit the curve of the upper lip area. Since you’ve only used it a few times, it’s still very early days, so continuing gradually as you’ve planned is a good approach.

If you’d like any additional guidance or tips specific to that area, our team is always happy to help at help@smoothskin.co.uk

5぀星のうち1の評䟡

Customer service non existent

Customer service non existent, item not arrived, numerus emails sent, no phone number. Now I have to try and claw back my payment. No point having a business if you cant service your customers. Women's Health Magazine need to pull the article endorsing this product, it cheapens them.

2026幎6月6日
自発的なレビュヌ
SmoothSkin ロゎ

SmoothSkin からの回答

Hi Rupert, thank you for taking the time to leave a review.

We're sorry to hear your item hasn't arrived. We'd love to put this right - we've requested more information to help us locate your order and will look into this as a priority.

Thank you,
Zoe
SmoothSkin Customer Care

5぀星のうち4の評䟡

Pleasantly Suprised

As someone who has had to shave my legs everyday due to fast hair re-growth I was skeptical about trying this product. However, after 8 weeks I have noticed a big difference in the speed of the hair re-growth which has resulted in having to shave much less frequently.
The product is very easy to use and each treatment only took 5-10 minutes which was much less time consuming than I had expected. I found it to be totally pain free also.
Overall I have been pleasantly surprised and will continue to use for the recommended 12 weeks and hopefully see further reduction in re-growth.

2026幎5月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Really impressed with this device!

I didn’t expect much when I got this device, as it was my first time using IPL and I wasn’t sure it would actually work, but the results have been much better than anticipated!

It took about 2 to 3 weeks to see the first noticeable changes—some areas of hair weren’t growing back at all, which was amazing. Now I’m on week 5, and I can definitely see that a lot of hair is gone. I also feel that the remaining hair is growing back much more slowly.

The device itself is lovely—very sleek in design and super easy to use. The ice-cooling sensation is very soothing and makes the treatment painless. The only time I felt anything was when I hadn’t shaved properly and there was still a bit of hair left, so just make sure your skin is smooth before starting the treatment.

I was also impressed by how fast the treatment is. I’d say both underarms take me less than 2 minutes!

Overall, I’m super happy and really excited to see the final results after 12 weeks of use. I can’t wait to enjoy a hair-free summer 😃

2026幎4月27日
自発的なレビュヌ
5぀星のうち5の評䟡

It's a pretty great device!

It's a pretty great device! Works super well, with the results being visible after two weeks.

My only comment would be that the time between the flashes is medium-speed (not fast) so the process takes a bit of time. But the light isn't painful at all, the device is nice to manipulate, and the payoff is really great for the money.

I'm a life-long shaver/ epilator user, so it's a really great option for me.

2026幎4月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Pure Ice is pure magic! ✹

Shaving has always left my underarms dry and irritated, and while I’ve tried waxing in the past, I found it quite harsh on my skin. The SmoothSkin Pure Ice device offers the long-term solution I've been waiting for!

I’ve been really impressed with this device so far. I have fair skin with a mix of light and medium brown hair, and after just 4 weeks of use I’ve already seen a noticeable reduction in hair growth. Since switching to the Pure Ice device, I’ve had fewer ingrown hairs and an improvement in my skin texture.

I typically use it straight after showering and shaving. Once I’m dry, I can get started within minutes. The time between pulses is very fast, so treatments don’t take long at all. It’s quick and easy to use and, while shaving my armpits didn't ever take long, this device offers me a long-term solution, and avoids the skin damage I often noticed after shaving.

Unlike waxing, the treatment itself is painless. You feel a slight warmth from the light, but the sapphire cooling feature balances it out immediately.

The device is quiet, sleek, and feels high quality. I love the colour, too - I think it looks really modern and premium.

I’m really looking forward to seeing the results after the full 12 weeks.

2026幎4月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Effective and comfortable hair removal

I can't believe how well this device worked. After only 4 weeks, most of my hair was completely gone at my armpits, bikini line, and legs. I could see results already after 2 weeks.

The small flash window makes legs a bit of a longer job, but overall its a pretty quick and easy process!

The cooling feature makes it really comfortable, at worst you get a bit of heat/ mild discomfort. But you can turn the intensity of the device down.

Amazing product! Great help from customer service as well.

2026幎4月8日
自発的なレビュヌ
5぀星のうち4の評䟡

Very cooling and a noticeable reduction


Very cooling and a noticeable reduction in hair after 4 weeks, even in bikini line. Really enjoyed the cooling, and recommend ensuring area is freshly shaved, as any leftover hair is more painful. Did not notice this much on my leg, but bikini line more sensitive. Will continue for 12 weeks as there is still growth, hardly noticeable on my legs.

I have quite a few moles so have avoided those, and have been unable to do underarm for that reason. I found it easier completed lying down.

Machine itself is really smooth quality plastic, when I first opened the box I was pleasantly surprised by this. Box is beautiful and all very good quality. Makes the weekly chore a while lot nicer and easier.

2026幎4月2日
自発的なレビュヌ
5぀星のうち1の評䟡

No communication for an expensive product

Bought product however already received one as a gift. The one I have bought is unopened, I have emailed rhe company three times as outlined on their website to request a refund. I have still to receive a response back.

I have opened a dispute with the company with PayPal, still awaiting a response.

2026幎1月1日
自発的なレビュヌ
SmoothSkin ロゎ

SmoothSkin からの回答

Hi Emma,

Thank you for your bringing this to our attention, and we’re really sorry for the frustration this caused. Unfortunately, due to a technical issue, your earlier emails didn’t reach our inbox as they should have.

We can confirm our team has processed your full refund - we truly appreciate your patience and apologise again for the inconvenience.

Thank you,
SmoothSkin Customer Care Team

5぀星のうち5の評䟡

Good

Great response / customer service from smooth skin

2025幎11月15日
自発的なレビュヌ
SmoothSkin ロゎ

SmoothSkin からの回答

Hi there, we believe this feedback may be intended for a different company with a similar name, as we do not have any outstanding orders or refund requests matching your details.

5぀星のうち1の評䟡

If I could rate with 0 I would

If I could rate with 0 I would. Product stopped working after 6 months. Have written several emails and have had ZERO response even! Terrible customer service and will never use again. Do not buy from this company as they have no concerns about issues/problem

2025幎11月28日
自発的なレビュヌ
SmoothSkin ロゎ

SmoothSkin からの回答

Dear Kathryn,

Thank you for your review, and please accept our sincere apologies for the delay in getting back to you — we’re very sorry for the frustration this has caused.

We did reach out to you on 3rd December, but we haven’t yet received a response. We would really like to help get this resolved for you.

If you could please contact us at help@smoothskin.com or let us know if there’s a better email address for you, our team will make this a priority.

Thank you for your patience, and we hope to hear from you soon.

Kind regards,
SmoothSkin Customer Support Team

5぀星のうち1の評䟡

Zero customer service

I have been looking at the reviews and I am not the only one that has had a very negative experience with Smoothskin.
To say they are terrible and don’t care about the product they sell in my opinion would be an understatement.
The product is a Smoothskin Bare and stopped working correctly UNDER WARRANTY, I have messaged the company four times with only an automated “we have your mail and will respond in 24 hours”. No other response, I repeat NOTHING !

When you purchase a so called premium product you expect that if you have a problem the company would respond in a premium manner.

Now I have an expensive piece of plastic which will just be a reminder.

2025幎10月1日
自発的なレビュヌ
SmoothSkin ロゎ

SmoothSkin からの回答

Thank you for your feedback, and please accept our sincere apologies for the frustration caused by the delay in our response.

We’re sorry that your initial contact with us was not handled as it should have been — this is not the level of service we aim to provide. We’re pleased that the issue has now been resolved and a replacement device has been sent, but we fully understand how disappointing the experience was.

Thank you for your patience, and we hope your replacement restores your confidence in SmoothSkin.

Kind regards,
SmoothSkin Customer Support Team

5぀星のうち5の評䟡

There is definitely less hair

I finally took the plunge and bought a Pure Mini Lite from Amazon as my first IPL device. It is super easy to use. I didn't see a huge difference immediately but after around 4 weeks there is definitely less hair! For me it has been most effective on my legs and bikini line but think it is different for everyone. If you are unsure I would say give it a try!

2025幎6月20日
自発的なレビュヌ

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