Snap Finance UK レビュー 

Snap Finance UK からの回答

2026年7月31日

Hi Jocelyn, thank you for your 5-star review! We're pleased we could provide a quick and straightforward decision. We appreciate your feedback and your support. Regards, Snap Finance

Snap Finance UK からの回答

2026年7月30日

Hi Theresa, Thank you so much for your wonderful 5-star review! We're delighted to hear that your new mobility scooter has given you greater freedom and independence, allowing you to get out and about with confidence. It's fantastic to know that both Eden Mobility and Snap Finance were able to help make this possible for you.

Your kind words mean a lot to us, and we're thrilled that you're enjoying the benefits of your scooter. We wish you many happy journeys ahead and thank you for choosing Eden Mobility. Thanks, Snap Finance

Snap Finance UK からの回答

2026年7月30日

Hi Jamie, thank you so much for your 5-star review! We're delighted to hear that you found the service helpful and straightforward. It's great to know that everything was explained clearly and made the process easy to understand. We really appreciate you taking the time to share your feedback and are pleased we could help. Thanks, Snap Finance

Snap Finance UK からの回答

2026年7月29日

Hi Rufiq, thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear that you found our repayments reasonable and the application process easy. It's especially rewarding to know that you've chosen us twice and that you'd be happy to use our service again in the future.

Your recommendation means a great deal to us, and we truly appreciate your continued trust and support. Thank you for being a valued customer—we look forward to helping you again whenever you need us. Thanks, Snap Finance

Snap Finance UK からの回答

2026年7月29日

Good morning, Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear that you received great customer service and felt reassured by our team's support. Providing a personable experience and responding quickly to our customers' needs is something we take great pride in, so it's fantastic to know we met your expectations.

Your kind feedback means a lot to us, and we'll be sure to share your comments with the team. Thank you for taking the time to leave a review. Snap Finance

Snap Finance UK からの回答

2026年7月29日

Hi Angela, thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We're delighted to hear that you found the process easy and hassle-free, and that our team made a positive impression. Providing a smooth experience with friendly, helpful service is exactly what we aim for. We really appreciate your feedback and look forward to helping you again in the future! 😊

Snap Finance UK からの回答

2026年8月3日 に更新

Hi Rosie, we haven't heard back from you to see if we can look to support you. Please respond to our request for information, so we can look into this further for you. Regards Snap Finance

Hi Rosie, we're sorry to hear about your situation and understand how upsetting this must be. While we value your custom and positive payment history, all finance applications are subject to our lending criteria and approval cannot always be guaranteed, even for existing customers. We would like to see what we can do to support you further, and will message you separately to request contact details. Regards, Snap finance

Snap Finance UK からの回答

2026年7月29日

Hi Ronald, Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We're so pleased to hear that the application process was quick and easy, and that you were able to find an affordable finance option for your dental treatment.
Thank you for choosing Snap, and we wish you all the best with your treatment. 😊

Snap Finance UK からの回答

2026年7月27日

Hi Faith, thanks so much for the 5-star review! 😊 We're really glad we could help you get the bed you wanted without the stress of paying upfront. It's great to hear our payment options made things a little easier for you. Thanks for choosing us, and we hope you're loving your new bed! Snap Finance

Snap Finance UK からの回答

2026年7月27日

Hi Joanne, Thank you for your wonderful 5-star review!

We're delighted to hear that you received a first-class service from start to finish. Providing a smooth, professional, and positive experience for our customers is always our goal, so it's fantastic to know we met your expectations. We truly appreciate you taking the time to share your feedback and look forward to assisting you again in the future. 😊

Snap Finance UK からの回答

2026年7月27日

Hi Nigel, thank you for your lovely feedback. We're delighted to hear that our representative explained everything clearly and in an easy-to-understand way. It's great to know you were pleased with the outcome of your enquiry. We really appreciate you taking the time to share your experience and thank you for choosing us.

Snap Finance UK からの回答

2026年7月27日 に更新

Hi Mark, our Customer Service Team, have informed us just now, that the payment issue has now been resolved to your satisfaction. Our apologies for any inconvenience coursed and we are glad we were able to sort this out for you today. Regards Snap Finance


Hi Mark, thank you for sharing your feedback. We're sorry to hear about your experience and understand your concerns regarding the payment notifications you received.

Please accept our apologies for any frustration or inconvenience caused. We take your concerns very seriously and will investigate this matter fully. We will make contact with you privately to obtain further information so that we can look into the payment issue and get in touch with you. Thank you Snap Finance

Snap Finance UK からの回答

2026年7月27日

Hi Alison, thank you for your wonderful 5 star review! We're delighted to hear that both our team and delivery drivers made such a positive impression. Providing a friendly, welcoming service is incredibly important to us, and it's fantastic to know that our staff helped you feel at ease and that you enjoyed having a chat and a laugh with them along the way.

Your recommendation means a lot to us, and we'll be sure to share your kind words with the whole team. Thank you for choosing us, and we look forward to serving you again in the future! 😊

Snap Finance UK からの回答

2026年7月22日

Hi Amanda, thank you for your kind feedback! We're delighted to hear that you find SNAP approachable and friendly to use. Providing a helpful and positive experience is really important to us, so it's great to know we're meeting your expectations. We appreciate you taking the time to share your experience and look forward to continuing to support you. Snap Finance😊

Snap Finance UK からの回答

2026年7月20日

Good afternoon, thank you for sharing your feedback. We're sorry to hear that you're unhappy with your experience.
While we appreciate your comments regarding the language tutorial package, it's important to note that we only provide the finance for the course and are not involved in the sale, delivery, or content of the training itself. We would be interested to know whether you raised your concerns about the course with the retailer or training provider when you first became dissatisfied, as they are best placed to address issues relating to the product and service provided.
We would like the opportunity to look into this for you and will message you separately to obtain your account details.
We value all feedback and appreciate you taking the time to share your experience.

Snap Finance UK からの回答

2026年7月20日

Hi Kelly, thank you for your feedback. We're sorry to hear the current retailer selection hasn't met your expectations. We understand your disappointment, especially if you've previously used Snap to purchase games consoles and similar items.

Our retailer network has changed over time, and while we continue to offer a wide range of products through our partner retailers, we appreciate that the categories available today may not suit everyone's needs. We appreciate your comments and we'll ensure your feedback is shared with the relevant team as we continue to review and develop our offering. Thank you for taking the time to leave a review. Snap Finance

Snap Finance UK からの回答

2026年7月20日 に更新

Hi Lolaizzy, Thank you for getting in touch. I am sorry to hear about your parents' circumstances and the difficulties your family has experienced.

We take concerns of this nature seriously and would like to investigate this matter further. To enable us to review the account and discuss the details, we will request the account holders details under a separate communication so we can carry out a full investigation and provide an update as soon as possible. Thank you

Hi Lolaizzy, just to let you know I have received the contact details, thank you. I have forwarded them on to the relevant team to consider and make contact. Thank you Snap Finance

Snap Finance UK からの回答

2026年7月17日

Hi Linda,
Thank you for taking the time to share your feedback. We're sorry to hear about the frustration and concern caused by the delay in the review of your application.
We understand how disappointing it can be to submit the requested documents and not see progress after an extended period. Account reviews can sometimes take longer than expected when additional verification checks are required, but we recognise that two months is a significant amount of time to wait.
Please accept our apologies for the inconvenience. In order for us to investigate further, we will request further information from you in a separate communication.
We value your trust and appreciate your patience while we work to resolve this issue. Thank you for bringing it to our attention.

Snap Finance UK からの回答

2026年7月9日

Hi Maureen, thank you for your 5-star review! We're delighted to hear that you found our team friendly, our service responsive, and our rates competitive. We really appreciate your feedback and look forward to helping you again in the future. 😊

Snap Finance UK からの回答

2026年7月7日

Hi Kevin, thank you for your 5-star review! We're pleased to hear you found the application process easy, the decision quick, and our loan costs clear and upfront. We truly value your feedback and are grateful for your recommendation and look forward to helping you again in the future.