Advertising products that are not in stock as in stock and then emailing to say it has a 7to 10 WORKING DAY delivery time is very poor. It happened not once but twice so not a isolated issue.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Every time I order I get an email to state that an item is not in stock. its literally on ever order I make, therefor I wont be ordering from here again. 3 stars is because they always seem to be the... もっと見る
We use Snickers Direct all the time & can honestly say that their service is excellent. If anything that I order is out of stock , they tell me when it is due & give options that are available if I w... もっと見る
Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... もっと見る
企業情報
当該企業による記述
The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.
連絡先
Kent Street, BB1 1DE, Blackburn, 英国
- 01254 317001
- sales@snickersdirect.co.uk
- www.snickersdirect.co.uk
3.8
ほぼ満足
455件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 13％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
2024年11月27日
自発的なレビュー
Snickers direct are faultless let down by using yodel !!
Snickers direct are faultless as usual, I wouldn’t use anyone else. Just a shame they are let down by using yodel to deliver their items. My items didn’t turn up the first day as stated on the app, and on the second day the items were marked as delivered within the time slot specified but didn’t actually turn up till nearly 2 hours after.
2024年11月28日
自発的なレビュー
Spoke to customer service who helped me…
Spoke to customer service who helped me with an order, even added extra to my order 2 days later
2024年11月13日
自発的なレビュー
Dishonest
Over priced, they claim next day delivery but after you order you'll receive an email stating that the item you ordered isn't in stock and you'll have to wait (even though the website claimed it was in stock before ordering) But this is the best part, when you order from them you pay for the delivery charge which is usually £5 or £6 pounds, but if you return an item you pay again to return the item and then they also take £5 or £6 from your refund! Why? Who knows, since you have paid for the delivery and return why are they taking this money?
2024年9月20日
自発的なレビュー
Took 5 days to get to me which is to…
Took 5 days to get to me which is to long that’s the couriers fault, no option to leave in safe place or redirect to pickup point ,was told it was the way snickersdirect account was set up with yodel, workmen that wear workwear are not at home during the day so should be an option.
2024年11月8日
自発的なレビュー
Snickersdirect からの回答
Hi Gavin,
Thanks for your feedback. We've taken this onboard and from this week customers will be able to request leave safe or pickup points in their orders via the courier app.
Terrible I paid 150 euro then had to…
Terrible I paid 150 euro then had to pay 40 customs
2024年10月25日
自発的なレビュー
Snickersdirect からの回答
Hi,
I've requested more details to look into this but didn't get a reply via the Trust Pilot system. All I have to go on is the name "Mn" - if you could get in touch 01254 317 001 we can help. Everyone receives a full tracking reference and updates via email and also within your account.
Sometimes emails from couriers and ourselves end up in Spam folders so you could try there.
Literally ordered the snickers trousers…
Literally ordered the snickers trousers on a Saturday as starting a new job and they were here the next day brilliant service
2024年9月28日
自発的なレビュー
Absolute bad company and they won’t do…
Absolute bad company and they won’t do refunds When they cock up and after service is disappointed
2024年10月8日
自発的なレビュー
Snickersdirect からの回答
As we've explained to Paul in his torrent of bad language, bullying and personal abuse to staff, as soon as we receive his trousers back we will process an immediate refund. We arranged a collection as promised and as soon as they are received and checked we will process his refund.
Name calling, balling expletives down the phone and bullying young female members of staff is something we will simply not tolerate.
Additional information:
We received the trousers back only to find they had clearly been worn, were full of marks and stains and the holster pocket was ripped. We were told by Mr. Weaver they just didn't fit and hadn't been worn apart from trying them on.
Fantastic promo service
Fantastic promo service. Trousers are great.
Definitely order again
2024年10月3日
自発的なレビュー
fast delivery
fast delivery, quick replying to emails, i got a faulty item and they discounted me, so im all good.
2024年10月1日
自発的なレビュー
An efficiency
There was a slight misunderstanding with invoice rectified quickly and efficiently
2024年10月6日
自発的なレビュー
Snickersdirect からの回答
Hi Haydn,
I've looked at your order and only see one charge? Could you drop us an email sales@snickersdirect.co.uk or call us on 01254 317001 and we can look into this further?
Thanks.
I come here for all my workwear
I come here for all my workwear, always good. Fast service.
2024年9月27日
自発的なレビュー
No stock information
No stock information. Take your order and your money then email to inform of 5-7 day lead time. Basically ordering from Snickers once you’ve paid rather than keeping stock keeping their running costs down. Will not be using again as dishonest. If you don’t have stock then state this and i’ll shop elsewhere where the product is available.
2024年9月23日
自発的なレビュー
Snickersdirect からの回答
Hi,
Are you sure this is the correct company - I can find no recent orders from you on our system? We are the world's largest stockist of Snickers and I'm surprised at your comment. Please could you contact us on 01254 317 001 and we'll be happy to look into this.
Some of my order was unavailable and…
Some of my order was unavailable and has been back ordered. I was informed of this and asked for the items in stock to be shipped.
2024年9月27日
自発的なレビュー
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