Advertising products that are not in stock as in stock and then emailing to say it has a 7to 10 WORKING DAY delivery time is very poor. It happened not once but twice so not a isolated issue.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Every time I order I get an email to state that an item is not in stock. its literally on ever order I make, therefor I wont be ordering from here again. 3 stars is because they always seem to be the... もっと見る
We use Snickers Direct all the time & can honestly say that their service is excellent. If anything that I order is out of stock , they tell me when it is due & give options that are available if I w... もっと見る
Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... もっと見る
企業情報
当該企業による記述
The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.
連絡先
Kent Street, BB1 1DE, Blackburn, 英国
- 01254 317001
- sales@snickersdirect.co.uk
- www.snickersdirect.co.uk
3.8
ほぼ満足
455件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 13％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
First time customer, last time as well. What a headache.
Took way too long to get these pants given the price I had to pay.
Material feels substandard, threading isn’t finished in many places. Seems to be a giant quality control issue with this being my first order and them sending me jacked up clothing. Here I thought the British learned their lesson in WW1 & WW2.
2025年2月12日
自発的なレビュー
My parcel was delivered to the wrong…
My parcel was delivered to the wrong address and I had to go look for it.
2025年1月21日
自発的なレビュー
Snickersdirect からの回答
Hi Brian,
Are you sure you ordered direct from us, the last time I can see you did was January 2018? I've sent a private request for your order details so I can look into this.
Thanks.
Excellent
I ordered these from Snickers because I first went automatically to Screwfix, which were £30 more and the delivery came next day... Which matched Screwfix! Easy to order, good communication, will definitely be looking at your website again for future requirements.
2025年1月15日
自発的なレビュー
Great customer service
Great customer service and fast delivery, that's why I always come back when I need more trousers.
2024年12月30日
自発的なレビュー
Under 24hrs from order to delivery
Under 24hrs from order to delivery. Excellent service
2024年12月30日
自発的なレビュー
Shocking Company
Shocking Company, this is the second time I’ve ordered through this company and yet they are quick enough to take the money then advise me they’re out of stock. STAY AWAY FROM THIS COMPANY!!!!!!!!!
2024年12月17日
自発的なレビュー
Snickersdirect からの回答
Requested further information in order to try and sort this our but didn't get a reply back.
Asked Trustpilot to help locate the order as we're not sure this is the correct company they're reviewing but they didn't help at all, hence this review for another company stands.
The purchase was easy
The purchase was easy. So far i’ve heard nothing about the shipping or tracking but it bas been over the Christmas holiday. Can’t wait to try these. Shipping rate to the States has held me back but this combo deal really helped. These will likely be my go to. Cheers and a Happy New Year. Michael
2024年12月24日
自発的なレビュー
Highly recommended
Highly recommended. Very prompt postage. I had to return item on account of it being the wrong size, and refund showed in my bank account very quickly. Much appreciated!
2024年12月18日
自発的なレビュー
Speedy delivery ordered in the…
Speedy delivery ordered in the afternoon on arrived next day
Excellent
2024年12月12日
自発的なレビュー
Ordered the wrong trousers for my son
Ordered the wrong trousers for my son, they came on Friday and I returned them after speaking to the lovely Carol who advised me on what I did wrong😊swapped and back at my house for Wed, how wonderful is that.
Happy son, Happy life😄
2024年12月6日
自発的なレビュー
Had to send one pair back as I brought…
Had to send one pair back as I brought skinny fit, ordered another pair and whole process was very quick and contact number was also helpful
2024年12月6日
自発的なレビュー
I order what I wanted took money then…
I order what I wanted took money then have a email saying it's out off stock not good at all and still waiting for them.
2024年11月1日
自発的なレビュー
Snickersdirect からの回答
Hi Michael,
You ordered and paid for goods, there was a delay on them arriving at our UK warehouse so we sent you the email informing you of this delay - the original lead time given on the website was 3-5 days and this looks like it will be a couple of days longer.
I'll get this chased up on Monday and let you know more then.
I haven’t received the item
2024年12月7日
自発的なレビュー
Snickersdirect からの回答
Hi Lauren,
The parcel was sent the same day on a next day service, we emailed you the tracking and if you login to your account you can see the tracking - you can also use the Yodel app to arrange for the parcel to be collected from a collection point.
The courier has been unable to deliver and needs more information, both us and them have been trying to contact you to sort it out. If you could use the Yodel app to help them (you'll need the tracking number in your account order history or on one of the emails) you can help them resolve it and get it delivered.
Also we're available via email sales@snickersdirect.co.uk and also via the telephone 01254 317001 to help which are the quickest way or resolving things.
Took way too long for order to be…
Took way too long for order to be received and when I asked about the order they said I’d have to pay the custom fees. Which was never said when ordering
2024年11月26日
自発的なレビュー
Snickersdirect からの回答
Hi Eric,
You ordered from a UK site and we sadly can't control import duties which may or not be applicable depending upon your shipping address which was in this case the USA.
Poor quality zippers
I bought Snickers Allroundwork winter coat, the long version. After one season the zipper broke. They changed it free for guarantee, but the changed coat’s zipper also broke after one season and they didn’t change it anymore.
2024年12月3日
自発的なレビュー
Snickersdirect からの回答
Hi Viktoria,
I can't find an order on our system for you, I've requested details via email.
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