Advertising products that are not in stock as in stock and then emailing to say it has a 7to 10 WORKING DAY delivery time is very poor. It happened not once but twice so not a isolated issue.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Every time I order I get an email to state that an item is not in stock. its literally on ever order I make, therefor I wont be ordering from here again. 3 stars is because they always seem to be the... もっと見る
We use Snickers Direct all the time & can honestly say that their service is excellent. If anything that I order is out of stock , they tell me when it is due & give options that are available if I w... もっと見る
Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... もっと見る
企業情報
当該企業による記述
The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.
連絡先
Kent Street, BB1 1DE, Blackburn, 英国
- 01254 317001
- sales@snickersdirect.co.uk
- www.snickersdirect.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 10%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Excellent Service!
We use Snickers Direct all the time & can honestly say that their service is excellent. If anything that I order is out of stock , they tell me when it is due & give options that are available if I want to amend my order. I have also returned items that have not fitted or not been suitable & they have been refunded promptly.
Excellent Service and fast delivery
The delivery is fast and efficient
The delivery is fast and efficient, on time, and the goods themselves, i.e. the pants are perfect, there are no others like them
AVOID AVOID AVOID
Absoloute vile company would recommend everyone avoid them at all costs. Evri delivered my parcel to the wrong address, they have emailed me twice now admitting the parcel was not delivered to the correct address but told me twice now the matter is resolved and there is nothing more they can do as it’s been delivered….they have emailed me twice now saying they know it’s been delivered to the wrong address but no refund or replacement will be sent because it’s still been delivered so let that make sense to anyone
There is a consumers rights act sellers need to follow but this company seem to think that doesn’t apply to them. I even have an email from evri stating the parcel cannot be located. Two absolute clowns that work for them called carol and some clown Reece will be the ones emailing you back telling you we know it’s not been delivered to you but tough luck we don’t care have a good day. Vile people karma will catch up on people like that
Absolutely love this work wear the…
Absolutely love this work wear the holster work pants are so comfy slim fit just how we like them 👌 excellent value for money carol was amazing customer service prompt response rate I can not recommend her enough overall very happy
Great service and fast delivery and no…
Great service and fast delivery and no hassle
I made two orders
I made two orders, I canceled one and requested a refund which I still haven't received even though the website says it is completed and the other order also says on the website that it is processed but I haven't received anything.
Purchased a pair of work trousers for…
Purchased a pair of work trousers for £91 which failed after just 5 months of normal use. At this price, I expected much better durability.
I contacted customer service and, to be fair, they did respond — however, they refused the claim and classed the issue as wear and tear, which I strongly disagree with given how little time they’ve been used.
I even followed up with additional photos to clearly show the fault, but the decision wasn’t reconsidered.
What makes this more disappointing is that I’ve been a huge fan of the brand for around 8 years, regularly using their products and recommending them to others. Unfortunately, after this experience, I won’t be recommending them again or purchasing from them in the future.
Really poor outcome for what used to be a trusted brand.
great price and fast delivery
Terrible service
Don’t expect your order to arrive quickly always the same responses items not in stock awaiting delivery etc and you have to pay for returns so by the time your refund lands if you need to return anything it’s a 4 week process at least. Nope never again.
I’m still waiting for the trousers to…
I’m still waiting for the trousers to arrive.
It was easy to open an account with…
It was easy to open an account with Snickers direct and place my order and the order was delivered the next day items where very well packaged also i got plenty of updates I'm really pleased with my purchase from Snickers direct and would recommend them
Unfortunately the item required was out…
Unfortunately the item required was out of stock and I needed it urgently so I had to make contact to request a refund and seek an alternative elsewhere. However the gentleman I spoke to on the phone was exemplary, he was very helpful, very courteous and processed the refund in double quick time. He deserves credit as he represents your business in a very positive and professional manner
Easy to buy the correct type
The trousers were easy to buy online and choose the correct size.
The delivery arrived the next day.
They are expensive but hopefully will last
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