The Sole Scene ロゎ
りェブサむトにアクセス

The Sole Scene レビュヌ 

53
•
TrustScore 5段階評䟡の3.5

3.7

靎屋
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

As well as LS personal shopper an absolute disappointing customer service. Pit prices and stock for shows ob the page and get loney for that, keep your money for several business days and then cancel... もっず芋る

5぀星のうち5の評䟡

Few times in my life have I been so pleased with the service of an online business. Ordered a pair of shoes for my wife on Wednesday evening, received shipping confirmation on Thursday afternoon a... もっず芋る

5぀星のうち5の評䟡

I purchased two pairs of Nike Dunks and they both arrived just 3 days after ordering. I was very impressed with how quickly they were dispatched and delivered. The communication was great throughout t... もっず芋る

5぀星のうち5の評䟡

Could not fault the service and product received by Sole Scene. I ordered for my husband over the Christmas period and received the trainers within the week. My parcel was delivered to a nearby safe... もっず芋る

䌁業情報

  1. 靎屋

さたざたな倖郚゜ヌスから提䟛された情報

Providing customers with rare, exclusive and sold-out trainers.

連絡先

3.7

たあたあ

TrustScore 5段階評䟡の3.5

53件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.7

すべおのレビュヌ

(53)

過去12か月のレビュヌ数: 0件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

All started off good

All started off good. Placed my order and payed with Clearpay. The following day I hadn't received a confirmation email so messaged asking when it would be dispatched etc. Ollie himself emailed back saying my order had been cancelled Because my transaction was fraudulent on my end and basically accused me of being a thief. Still a little gobsmacked actually. Anyone that’s ever used Clearpay will know how secure it is. Face id, password, texts a code and requires my bank details to match shipping and billing.
Later that day I noticed the trainers I purchased that had every size in stock was removed from the website. So either this company’s fraudulent or they just list stuff in stock when it’s not and accused there customers of being thief’s instead of just being honest. Ollies now refusing to reply when a simple apology would just be nice. Classy Ollie, really classy

2022幎1月7日
自発的なレビュヌ
The Sole Scene ロゎ

The Sole Scene からの回答

Hi Dale,

Thanks for taking the time to share feedback.

As previously mentioned to you via email, we cannot categorically say that any order is fraudulent or legitimate. When orders are placed on our website, our third-party fraud screening partner informs us whether an order has a high, medium or low risk of fraud. Unfortunately, your order was flagged as a potential high risk of fraud. In these circumstances, we have a duty to refund the order in the best interests of a potential victim who could have had their account hacked. Whilst I appreciate that occasionally an order could be flagged incorrectly, in which case we extend our apologies, we are simply unable to take any risks.

In regards to the product you purchased now being unavailable; we only had a very small number of that particular model in stock. Given that we are currently running a promotion, items are selling extremely fast.

I'd like to take this opportunity to once again apologise if your order was incorrectly flagged as potentially fraudulent. Should the item you ordered come back into stock, you will be notified via email and the current promotional price will be honoured should you wish to purchase.

Best,
Ollie

5぀星のうち1の評䟡

Totally let down by this seller

Totally let down by this seller, ordered on Sunday no communication until Thursday only to be told that they don’t have the items and have refunded my money.

Well that hasn’t happened, no money has been refunded and have had to email them and asking what is happening, if the money is not put back I will be notifying the appropriate authorities.

NOT GOOD.
VERY DISAPPOINTING.

2021幎12月10日
自発的なレビュヌ
The Sole Scene ロゎ

The Sole Scene からの回答

Hi Tim,

Thanks for taking the time to provide feedback.

I apologise for the inconvenience this has caused. I understand this is not favourable, especially at this time of year. Although we endeavour to keep them to a minimum, unfortunately, due to the unprecedented demand that we see over Christmas, stocking errors can occasionally occur.

In regards to the refund; as the email sent to you yesterday states, the refund was processed immediately however, this is not an instant process and it can take a number of days to show back into your account. Generally, we ask to allow 3-4 working days for funds to show.

In the cancellation email initially sent to you, you were provided with a voucher code for future use on our website as an acknowledgement of the inconvenience caused by the cancellation of your order. I hope this goes some way to to apologise for any trouble caused.

Best,
Ollie

5぀星のうち5の評䟡

Best Service Ever 👏👏👏👏

I have been after some Jordan 1 for my daughter form months without success, I was watching TV on Thursday evening and a piece came on about the The Sole Scene, I looked online purchased the Jordan’s she liked and they have arrived via DHL on Saturday Morning 👏👏👏 fantastic service and would certainly recommend obviously you pay a premium to get hold of these goods but if you’re willing to pay these are the guys to use.

2021幎3月20日
自発的なレビュヌ
5぀星のうち5の評䟡

Yeezy zyon

Bought the Yeezy zyon yesterday and came this morning!
Absolutely amazing delivery and had nearly every size which most sites dont!
Best about!
Ollie is the one of the nicest people about!

2021幎2月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Great service.

Great service. I ordered yeezy breds, box packaging was immaculate. Ordered on a friday and they came tuesday which was great sp close to Christmas. Will definitely buy from again.

2020幎12月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Faultless 10/10

I ordered the yeezy 350 Bred, was a bit sceptical about ordering incase it was a scam or not authentic products. But absolutely amazing service couldn’t fault it ordered on the Friday arrived Tuesday. Communication was spot on WhatsApp, almost instant replies Ollie is a very nice guy and is happy to help. Would recommend him to anyone wanting to find shoes where you can’t find anywhere else. I will definitely be using again faultless a 10/10 from me!

2020幎12月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Very fast support, communication could improve slightly, product is authentic

Very fast support. However only 2 stars because when I ordered I asked when the product will be dispatched and I was told Monday, so on Monday I was refreshing the order page every hour waiting, I messaged again at 3pm on the Monday and ask if it’s still being dispatched today and I was told all orders are being processed on that day. Nothing changed with my order so I don’t know what they mean by processed but when I ask when it’s being dispatched and I get told Monday then I expect it to be dispatched that day. I then cancelled my order. So my experience is just with ordering and support.

Support 7/10 - 3 marks lost because they told me it would be dispatched on Monday and it wasn’t, 7 marks for quick speedy replies.

Ordering 2/10 - they even made a post on Facebook saying ready to ship, but it’s not true.

So no review about the product as I cancelled my order. If I ever order again then I’ll update my review.

Edit: decided to place another order, support is always very quick, order arrived the day after placing, good authentic product

Overall:
Communication 7/10 : I don’t give it 10/10 as they don’t seem to respond to emails, but if you message them on WhatsApp it’s 10/10 fast support l.

Delivery : 10/10 fast and secure

Product 10/10: I bought the Yeezy Zyon, I was unsure if they would be authentic but they definitely are.
There was some bad stitching and glue on the product but that’s not the fault of solescene it’s just bad Adidas quality control unfortunately. I’m a size 9.5 usually but 10 in ultraboosts, I ordered 10.5 for the Yeezy Zyon and they are still a little tight so I recommend ordering half a size of full size up.

If you come across this website and you are unsure whether to order then I 100% recommend them and I will purchase again.

2020幎7月20日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報