Somnifix レビュー 67

Excellent product and customer service! The tape fits perfectly, does NOT leave residue on my skin and does not hurt to peel off. Definitely the best mouth tape I’ve ever tried (and I’ve tried countless types and brands). Highly recommend!

If I could give zero stars, I would. Somnifix is massively overpriced for what you get, and there are far more affordable alternatives available—just check Amazon.
What’s worse is the way they present their “guarantee” and return policy as customer‑friendly when, in reality, it’s anything but. Their cancellation/return/guarantee policy is so convoluted you practically need a lawyer to decipher it. Any company that makes its policies this confusing should raise red flags.

I attempted to cancel my latest subscription shipment because I still had plenty left from the previous order. Despite canceling before the item shipped—and having the emails to prove it—Somnifix denied my request. Their exact wording to me was: “Please be advised that, as outlined in our Shipping and Returns Policy, we are unable to accommodate return or refund requests for subscriptions that were not canceled prior to shipment.”

Except I did cancel prior to shipment. I’ve gone back and forth with them through multiple emails, and they refuse to acknowledge it.

In my experience, this company relies on predatory tactics and hides behind a confusing policy to avoid honoring cancellations. If you’re considering signing up, read their return/cancellation/guarantee policy very carefully. Honestly, you may want an attorney to read it for you.

Customer service has been unhelpful at every step.
They got me for this last renewal, but I’ve canceled my subscription going forward. That’s the last dollar they’ll ever get from me.

I have been using Somnifix strips since 2016. I was diagnosed by the Veterans Administration as have sleep apnea and fitted with a Cpac machine. I realized early on that I needed something to keep my mouth closed while I slept with Cpac mask. I tried several different brands - Somnifix was by far the best.

The "New" Somnifix strips are not nearly as good as the old ones. They are harder to peel off. They have a small strip in the center that comes off on your lip, and I am concerned about swallowing it! Please return to the previous ones which were much better.

I have always found your product great.
I think the new packaging is marvelous. It's much easier to get the tape out and it seems as though the adhesive is stronger and stays on better. I depend on these to help me with my sleep apnea and CPAP. I appreciate them more than you can imagine--and now they are even better. Thank you.

I have tried several brands and hands down Somnifix is THE BEST! None toxic, it doesnt rip/pull your skin when you remove in the morning, stays perfectly in place even if you toss and turn, and it never feels uncomfortable. In fact, you forget it's on. I love their new packaging too! Less waste for the environment and much easier to utilize. I have been using Somnifix for more than a year and highly recommend Somnifix! Also, I had an auto shipment not delivered one time and customer service responded on a weekend within 24 hours and sent a replacement.

Excellent product and excellent customer service!

Always reliable and responsive.

These strips are awesome. They leave no residue and, if I have to remove one to talk it sticks right back on. Customers service is great.

I mistakenly placed two orders for Somnifix mouth tape. Upon my realization, I immediately cancelled one of the orders. A week later, I received notification that the cancelled order was being delivered. Several days later, I then received the remaining order - and never did receive the cancelled order despite being alerted that I would. When receiving my credit card bill, I was billed for both orders. I immediately e-mailed Somnifix and alerted them. Clari immediately responded back to me and within 24 hours we resolved the issue. Clari sent me another order to replace the one I didn't receive but was billed for. We both came to the conclusion that the dismal USPS service we are experiencing in my area recently probably caused a misdelivery. This is not Somnifix's fault, but they corrected it nonetheless. I am so happy with their customer service and especially with Clari's amazing promptness in responding back to me and correcting the issue. Thank you Clari and thank you Somnifix! I see my sleep doctor in a couple of days and will be sure I tell him of this positive experience - he is the one who recommended Somnifix in the first place. Thanks again!

Clari resolved my issue in a timely fashion and was extremely professional.

Somnifix online interface is easy to use and reliable. The same is true of your products I am using. The lip tape enables me to sleep more comfortably and for longer periods of time. I no longer awake with dry mouth. Your 5mg Melatonin capsules are the best I've ever used. I appreciate reliable products and timely responses to my inquiries.

These are a good fit for my mouth. They stay attached all night. They are perfect for keeping my mouth shut comfortably as well. I am now used to using them and can even keep my mouth shut naturally sometimes.
The company keeps me updated and supplied regularly. It is easy to communicate with the company as well. They always get back to me promptly.
I highly recommend them for mouth breathers like me!

Clari saved the day. I had moved and forgot to change my address. So when I saw the order go through, I quickly emailed and she was able to reroute my order so I don’t have to worry about it being late or
not coming at all.

Apparently, this company thinks silence is golden, especially when it comes to auto-renewals.

No reminder, no warning, just a surprise charge and shipment. When I reached out to request a return, I received a canned, condescending “per our policy” response, as if citing fine print is a substitute for actual customer care.

Spoiler alert: it’s not.

Most decent companies send a heads-up before renewing subscriptions. But here? They’d rather quietly take your money and then hide behind a rigid policy when you call it out. It’s not just bad service; it’s a business model built on the assumption that you’re not paying attention.

Enjoy the $53 you made off me this month. It’s the last dime you’ll ever get from me.

Your product is awesome. I have been using it for more than 3 years and as a back sleeper, it has eliminated my snoring. Without your product, I would be in big trouble with my wife!

Clari did an excellent job on following through with my request to straighten out a problem. She implemented a very reasonable solution and I appreciate it very much and look forward to being a customer for many, many years to come. Thank you, again, for your caring customer service.

Good products. Great helpful staff. I had difficulty placing an order as my credit card was outdated. I wish email reminders would come through to prevent loss of supplies.

I had a problem with the smell of the product intially mailed to me and the company promptly sent me replacement product that was perfectly fine. I was impressed with their service responsiveness and desire to make my purchase right at no additional cost to me. I would definitely reorder!

I was having an ongoing order problem as well as a problem trying to redeem accumulated points from the Z’s program. Being a longtime customer I was aware of the almost non existence of any customer service in the past I sent an email to teamsomifix requesting help.
How surprised and pleased was I when I received an immediate response from Clari offering help and assistance with my problems. We exchanged a few emails over a couple days and everything was resolved to my satisfaction. Well Done Somnix!!