Songtradr レビュー 

237
TrustScore 5段階評価の1.5

1.6

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5つ星のうち1の評価

An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... もっと見る

企業が回答しました

5つ星のうち1の評価

Absolutely terrible experience with Songtradr. I paid for the service and for more than 2 weeks I haven’t been able to upload my music because of their broken system. I contacted support multiple... もっと見る

5つ星のうち1の評価

User withdrawal not working.. After withdrawing from songtradr.. Amount is not reflected in my bank account after two tries also.. I think for large amount this problem happens.. Previously I withd... もっと見る

企業が回答しました

5つ星のうち1の評価

People died unknowingly or disappeared after using the songtradr website. "Monetization" of music purely means that the artist pays (more) for making his music. Then all these complaints are handled w... もっと見る

企業が回答しました

企業情報

当該企業による記述

Songtradr is the world’s first data-powered, full stack, music licensing platform. Our smart music solutions mix artistry and data to amplify the world’s leading brands and enable rights holders to realize the full value of their music catalog. Whether you want a classic song or an awesome new tune, a global brand music strategy or a sonic identity, our smart music platform solves all your music needs. We work with brands, labels and catalogs, artists, agencies, UGC creators, and more, empowering them to engage, create, and amplify their content one note at a time. We power the world with music.


連絡先

1.6

ひどい

TrustScore 5段階評価の1.5

237件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.6

すべてのレビュー

(237)

過去12か月のレビュー数: 19

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5つ星のうち5の評価

COVID-19 and helping new artists.

I have not used other platforms for music publishing, but when I wanted to go online with my music, Songtradr had just opened a "Starter plan" opportunity for artists when COVID-19 striked. 2023 this plan is more limited, but for 3 years I distributed almost 100 songs without any payment and the commissions were enough to make me want to go ahead with this new adventure of publishing music. Of course it is not viable for Songtradr so it is ok to reduce the offer, but it was a breaking point on my carreer. 3 years ago I was a laptop producer on my free time, now I'm a full time student for Film and Videogame music production. My income is limited, but when I gather more money I will definitely get the Pro plan. Songtradr has a great network for showing your productions to different music industries and is very friendly when you want to know from which countries people are listening. Thanks!

2023年6月7日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Wow Martín. Thanks so much for your detailed review! COVID-19 was difficult for the music community, so we're glad that you were able to take advantage of our free distribution promotion for the past few years. We hope to continue improving user experience and appreciate your insight as a user. Thanks again!

5つ星のうち5の評価

Great company and good opportunities…

Great company and good opportunities for all the artists, All the team is professional

2023年6月7日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thanks for your review Carlos! We appreciate your support and glad you're enjoying your time with Songtradr.

5つ星のうち1の評価

Greedy company that doesn't care about…

Greedy company that doesn't care about customers or anything. Worst customer service I experienced. Don't waste your time and money there.

2023年4月4日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thanks for your review and we apologize that you had a poor experience with our support team. We are unable to locate your account to reference anything, so please try contacting support@songtradr.com again so we can look into this further.

5つ星のうち5の評価

Excellent, kind and helpful service

I purchased without any problem through this platform and the moment I needed support (I mistakenly deleted the purchased file), the customer service helped me in a very short time and solved my problem.
Excellent, kind and helpful service (thanks again, Jane; ) )

2023年5月24日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

That's wonderful to hear – thanks for the review, Mila & The Pencils!

5つ星のうち3の評価

Songtradr songtradr you are too much…

Songtradr songtradr you are too much god bless all the workers who have support for songtradr service be successful

2023年5月11日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thank you for your review and we appreciate your interest. Good luck in all your endeavors!

5つ星のうち5の評価

A Great Resource!

Very well organized and easy to upload with great detail for placements. The tutorials are a masterclass in running w website and the service is friendly and helpful.

2023年5月3日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thank you for working with us Scott! We appreciate your time with Songtradr and are available to help should you decide to revisit our services. Good luck!

5つ星のうち5の評価

MASTERSTANDING THE PORTAL.

I'VE EXPERIENCED A FEW DIFFERENT DISTRIBUTORS IN PAST HISTORY.. ALTHOUGH, I'M A NEWBEE TO SONGTRADER, THEY HAVE ALL THE TOOLS YOU NEED PLUS THEIR AUTOMATIC CONNECTIONS TO MAKE YOUR MUSIC CAREER EASIER TO MANIFEST. IF YOU MASTERSTAND THE NEW INDUSTRY, THEIR TOP TIER IN PROFESSIONAL SERVICES.. THE ONLY PROBLEM IS, NOT EVERYONE IS A MUSICIAN AND A BUSINESS MOGUL... SO IF YOU DONT PUT ANYTHING IN LIFE, WHAT DO YOU EXPECT TO GET OUT OF IT... NO CHEAT CODES... THOSE ARE THE ONES WHO LEAVE NEGATIVE REVIEWS AND HAVE THE MOST PROBLEMS... NOT PROPERLY EDUCATED TO MASTERSTAND THE SIMPLE PORTAL...

2023年4月25日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Wow, thanks for the great review! True, some users have had a negative experience when attempting to collect royalties for "guaranteed" stream from third party advertisers, which is not sustainable or suitable for our artists. Organic growth has always been the best route to take, so we appreciate your feedback. Thank you for your continued loyalty with Songtradr!

5つ星のうち4の評価

I have been a member of Songtradr since… 2017

I have been a member of Songtradr since 2017 first with a free account and then a pro account since 2019.
From year to year my income increases.
A negative point is the extremely laborious facial recognition authentication method. I was on the verge of a nervous breakdown.
Otherwise, I recommend this service for musicians.
jerome
abydos-musique.fr

2023年4月28日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thanks, Jérôme! We appreciate your continued loyalty and are happy that your music is gaining more traction year by year!

We understand the verification requirements can be frustrating. We introduced the ID verification layer to protect our community from underage users, fraud, copyright infringement, and artificial streaming related activity, as well as to preserve the integrity of our platform. Songtradr's ID verification partner, Jumio, is committed to protecting personal data and privacy, and has strict data protection policies. Your information is used for verification purposes only. If you'd like to learn more, this blog explains how the verification process works and why we chose to partner with Jumio: https://blog.songtradr.com/what-is-songtradr-verification-id/.

5つ星のうち1の評価

How to involve government to close this…

How to involve government to close this business? I mean they are eating the royalties and suspending account unilaterally, there is no counter check and accountability. Please all cheated by Songtradr take it to FTC and file a class action suit against them. I am about to start. They have done the same with me claiming Artificial Streaming out of nowhere.

2023年3月21日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

When multiple strikes for artificial streaming are received and communicated to the artist, Songtradr reserves the right to terminate accounts and access to all Songtradr services. We are committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.

It's important for all artists to be wary of promotional services that guarantee streams, as they are not considered organic streams and will alert Digital Service Providers. If DSPs see abnormal spikes in streaming activity, or confirm bot streaming activity, they will alert distributors, such as Songtradr, to take down the music until claw back is received.

This isn't a decision we take lightly and we give our artists numerous opportunities to correct the fraudulent activities. Once all opportunities are exhausted, Songtradr is left with no choice but to disconnect the offending parties from our platform.

5つ星のうち5の評価

Songtradr offer a very good service…

Songtradr offer a very good service with decent opportunities and good presentation of your music (speaking as an artist). However, the sync licensing market like all things with music, is saturated. You have to be patient, have a lot of music available and it of course must be good quality too. Songtradr pro is inexpensive and worth the money IMO. I was recently commissioned to write a new set of pieces so opted my music out of sync licensing. Songtradr were polite (and not pushy) and basically said the account would be closed, but the door is always open.

2023年4月12日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thank you for leaving a review and for your honest feedback! We're glad you've had a good experience using Songtradr. We want nothing more than to see our artists succeed, so we're happy you're finding success outside the platform and available to help with our services in any way. Thanks again!

5つ星のうち5の評価

Getting info on a license

I was glad to receive a text from Songtradr about some licensing money that was deposited into my account. When I asked about the details of the song placement, I received info in just a few hours via email. The emails were both informative and personal. Thank you

2023年4月11日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thanks for the review Jonny, we're happy to hear that and congratulations!

5つ星のうち1の評価

2500+$ SCAM Songtradr.com

First in 10 October 2022 They have freezed my account and saying fraudulent activities occurred.but no activities was done from my side . I was being patient and after some days they freezed my account for 180 days. when i got withdrawal request in april then they terminate my account because amount is big and they think i am using copyrights sample If there was copyrighted material you why your my Aproved my all content And now you are making excuses by telling copyright content grabbing royalties yourself then why they hold my all roylties and delete my account. They have to release my roylities.

2023年4月19日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

We apologize that we're unable to work with you at this time. Users can be terminated when they are unable to provide sufficient proof of rights for their music, or when they receive strikes for infringement. Unfortunately, we're unable to reveal further details related to your account publicly, however we have discussed this with you over email via support@songtradr.com.

5つ星のうち5の評価

One of the best music distribution…

One of the best music distribution company I have ever come across! Songtradr is just world-class service, and they're very considerate of Artists. At totally zero distribution fees? Impressive!

2023年4月14日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thanks for the review! We really appreciate it and are happy you are enjoying your experience on Songtradr. 🤗

5つ星のうち1の評価

13000+ $ Scam by Songtradr.com

First in September 2022 They have freezed my account and saying fraudulent activities occurred.but no activities was done from my side . I was being patient and after some days they freezed my account for 180 days. After this i takedown my all releases from songstradr in sept 2022 and in April i withdraw my all money then they block my account because amount is big and they think i am using copyrights sample but i produced all those music in my studio and records them and i already takedown my all releases in sept 2022 then why they hold my all money and delete my account. They have to release my funds.

13000+ $ Scam by Songtradr.com

2023年4月14日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Songtradr takes fraudulent activities seriously and notifies artists when they receive notice that proof of rights are needed for their music. We are committed to upholding the integrity of the distribution system for artists, distributors, and other service providers. When multiple strikes are received, Songtradr reserves the right to terminate accounts and access to all Songtradr services.

Unfortunately we can't discuss personal account issues publicly, though would be happy to chat via support@songtradr.com to provide more clarity, as we look into each claim on an individual basis.

5つ星のうち5の評価

Well-satisfied, even if not fat and happy

I've been on Songtradr.com almost since its inception (free version only), and while I haven't gotten rich I've definitely made money through licensing. And I write mostly rock which is a harder-sell these days, so no complaints and whenever I've had questions they have been very responsive in answering. Compared to garbage sites like Taxi and MusicXray, these guys rock!

2023年4月12日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Wow, thanks Bob for your review! You are a pleasure to work with and we look forward to seeing what Songtradr can do for you in the future! You rock!

5つ星のうち5の評価

Best service ever

Best service ever. Provides great support for artists.

2023年4月8日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thanks for reviewing your Songtradr experience! Our Support team is here for any questions you have about your account.

5つ星のうち5の評価

How Songtradr changed my life as an artist...

I remember how I struggled to put my music on digital platforms till I came across Songtradr and my life as an artist changed completely people started getting my music easily from anywhere and even now I am what I am because of this platform and I cannot stop thanking them for creating this lovely platform.

2023年4月7日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

That's wonderful to hear – thanks for the review, Exit!

5つ星のうち1の評価

I would leave a zero if I could!

I would leave a zero if I could!
I have an entire label on this site with 10 artists and I received this email

Sophie (Songtradr)
Mar 30, 2023, 4:44 PM PDT

At this time, all releases have been blocked due to numerous artificial streaming and infringement strikes and you are no longer able to use Songtradr services.

Songtradr takes fraudulent activities seriously and is committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.

This email is to notify you that we are terminating your account and terminating your access to all Songtradr services. Pursuant to Section 4(e) of our Digital Distribution Services Agreement with you, Songtradr has the right, in its discretion, to terminate your account.

All funds will be withheld and subject to review pending potential claw back from DSPs. We will revisit your account after this period and if we have received no claw backs from DSPs, your funds will be used to benefit the music community in a manner of our choosing.

We regret the need to take this action and apologize that we’re no longer able to service you.

Songtradr Support
Santa Monica, CA
M-F 9:30 - 6PM (PT)

I can’t even get the money owned to me.

I have over 550 music placements and tons of businesses keeping my music in rotation at a chain of gyms, and stores.

This is Highway robbery!!!

No one answers the phones and emails are delayed responses. The worst!
My legal team is on it!!!

2023年3月30日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

When multiple strikes for artificial streaming are received and communicated to the artist, Songtradr reserves the right to terminate accounts and access to all Songtradr services. We are committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.

It's important for all artists to be wary of promotional services that guarantee streams, as they are not considered organic streams and will alert Digital Service Providers. If DSPs see abnormal spikes in streaming activity, or confirm bot streaming activity, they will alert distributors, such as Songtradr, to take down the music until claw back is received.

This isn't a decision we take lightly and we give our artists numerous opportunities to correct the fraudulent activities. Once all opportunities are exhausted, Songtradr is left with no choice but to disconnect the offending parties from our platform.

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