Songtradr レビュー 

237
TrustScore 5段階評価の1.5

1.6

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

An awful, awful company. They don’t care about users, are dishonest and their supposed tech is an absolute joke. Don’t be fooled by the new band aid they have stuck over the website, anyone that h... もっと見る

企業が回答しました

5つ星のうち1の評価

Absolutely terrible experience with Songtradr. I paid for the service and for more than 2 weeks I haven’t been able to upload my music because of their broken system. I contacted support multiple... もっと見る

5つ星のうち1の評価

User withdrawal not working.. After withdrawing from songtradr.. Amount is not reflected in my bank account after two tries also.. I think for large amount this problem happens.. Previously I withd... もっと見る

企業が回答しました

5つ星のうち1の評価

People died unknowingly or disappeared after using the songtradr website. "Monetization" of music purely means that the artist pays (more) for making his music. Then all these complaints are handled w... もっと見る

企業が回答しました

企業情報

当該企業による記述

Songtradr is the world’s first data-powered, full stack, music licensing platform. Our smart music solutions mix artistry and data to amplify the world’s leading brands and enable rights holders to realize the full value of their music catalog. Whether you want a classic song or an awesome new tune, a global brand music strategy or a sonic identity, our smart music platform solves all your music needs. We work with brands, labels and catalogs, artists, agencies, UGC creators, and more, empowering them to engage, create, and amplify their content one note at a time. We power the world with music.


連絡先

1.6

ひどい

TrustScore 5段階評価の1.5

237件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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1.6

すべてのレビュー

(237)

過去12か月のレビュー数: 19

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5つ星のうち1の評価

Was about to get my first pay check and…

Was about to get my first pay check and then got a email that my account is getting terminated 😂. Those workers are a bunch of greedy @ssholes.

2023年3月23日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

We apologize that your experience with Songtradr hasn't been a positive one. While we can't address the specifics of your account publicly, our users must be 18 years of age or older to participate, which is outlined in our initial agreements to submit to our services.

We introduced the ID verification layer to protect our community from underage users, fraud, copyright infringement, and artificial streaming related activity, as well as to preserve the integrity of our platform. Songtradr's ID verification partner, Jumio, is committed to protecting personal data and privacy, and has strict data protection policies. Your information is used for verification purposes only. If you'd like to learn more, this blog explains how the verification process works and why we chose to partner with Jumio: https://blog.songtradr.com/what-is-songtradr-verification-id/.

5つ星のうち5の評価

They're great

They're great! Solved an issue with my youtube official artist channel, they're not expensive for the hundreds of soundtracks I release ; they work fast, with efficiency and are supportive to artists.
Super team!

2023年3月20日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thank you Fred! We're always happy to hear when our users can get their issues resolved so we can continue working with them. Good luck and we're glad to have you as part of the Songtradr community!

5つ星のうち1の評価

Can't opt in to networks or any of the…

Can't opt in to networks or any of the monetization opt ins. Have called messaged, emailed... no one to help with this

2023年3月14日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thank you for your review Matthew. It seems that all monetization opportunities within your account are activated and resolved with our Support team on March 15, 2023. If you have any further questions, we'll be happy to assist via support@songtradr.com.

5つ星のうち1の評価

Songtradr scam

In my case they have freezed my account for three months saying fraudulent activities occurred.but no activities was done from my side . I was being patient and ler them do their job but after after some days they freezed my account for 180days.
In this digital world it is impossible to take six months for investigating a fraudulent activity it is a joke. They clearly using my money for something else
Legal action will be taken if not sorted out soon
Because they not replying my email also. freezed my amount ,freezed my account

2023年3月8日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

We understand your frustration, however we can't address your review until we can locate your account to provide more information. If you'd like to continue the conversation with our Support team, please reach out to support@songtradr.com and advise them of your Trustpilot review so they can locate your account and follow-up.

Note: Artificial streaming activity is detected based on a variety of factors by fraud prevention teams for each streaming service. Due to DSPs (e.g Spotify, Apple Music, Pandora, etc.) taking a stronger stance on artificial activity, Songtradr is obligated to address these concerns with each account holder on an individual basis. We appreciate your understanding and hope to resolve your issue once we hear back via Support.

5つ星のうち1の評価

User withdrawal not working.

User withdrawal not working.. After withdrawing from songtradr.. Amount is not reflected in my bank account after two tries also..
I think for large amount this problem happens.. Previously I withdrew 12 dollars without any problem but now when I'm trying to withdrawal 116 dollars it's totally not working..

2023年3月9日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thank you for bringing this to our attention Mitakshar. Although we cannot discuss personal account concerns publicly, we can confirm that your withdrawals have been completed. If you have any further questions, we'll be happy to assist via support@songtradr.com.

5つ星のうち5の評価

I had purchased an album from…smartsound

I had purchased an album from smartsound. I had been using this album for our videos on YouTube. The purchase included a lifetime use royalty free. Suddenly Songtradr jumps in and claims copyright infringement on our video. I disputed the claim and had to appeal the second time. I threatened them with court action. They still won’t budge. Smartsound stated that they had this album in their library for a short period of time but since I had purchased it during the time they had it Songtradr had to honor the license. They will not. This is what YouTube is doing because of soundtrack:

Due to a copyright takedown notice that we received, your video will be taken down from YouTube in 7 days: “Millis Transfer”

Video title: Millis Transfer
Delayed takedown issued by: Songtradr (Sound Recordings)

Songtradr (Sound Recordings) wants to give you an opportunity to resolve your copyright issue before your video is removed and a copyright strike applied.

This is the email I got from smartsound:

Hello George,

Thank you for contacting us. The "Metal to the Pedal" album was a rare case where the album was only offered through our library for a limited time. After the initial contract period ended, the original IP owners decided to not extend and instead pulled the album from our library. This doesn't happen often, but when it does it can unfortunately cause these kinds of problems. Since the music was offered and sold with a lifetime royalty-free sync license, any customers who purchased this album while it was in our library have already purchased the proper licensing for use in online YouTube videos. However, since it is no longer offered as royalty-free music, they are able to issue copyright claims for other uses that did not already obtain the proper licensing. Ultimately since you purchased the music from our library while it was availabe, you have already secured the licensing to use this music, and they need to release the claim. If they do not do this, please send us a link to the video and a screenshot of the claim and we will see if there is anything we can do from our end.

Unfortunatley ContentID on YouTube is still mostly unregulated, but in this case they do have a legitimate reason to have the music in Content ID, but the fact of the matter is that you have already acquired the licensing and Mr. Wilshire has been paid out royalties from us for that purchase, so he should respectfully release the claim.

I hope this helps, if you have any questions or end up needing to escalate the issue, please let us know.

Best regards,
Frank

This is proof of legal ownership of the album. This Australian is nothing but a money hungry crook.

2023年3月1日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Hello George,

Thank you for your review and provided details. Our team has confirmed that this copyright claim was resolved on March 16, 2023, so we're happy to assist via Support if you have any further issues. Please email support@songtradr.com so we can help!

5つ星のうち4の評価

SOLVED!

SOLVED!
Issue: "My 2 years experience, The interface is not so user-friendly, you cant connect to official partners artist profiles. and more importantly, They accused me of using forged ID. when I offer them proof of all my goverment issued ID to clear the accusation, they just ghosting me."
---
So its because I don't know that same person is not allowed to make other Songtradr account. My account is back, safe and sound, thanks Songtradr support guys!

Now I vouch for them!

2023年2月14日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Hi Novendra, our Support team has been in communication with you to address this. We resolved this issue on February 15, 2023 and appreciate your help with correcting the error so you can continue with our services. Feel free to reply back to our Support team if you need more help!

5つ星のうち1の評価

SONGTRADR WILL STEAL YOUR MONEY

SONGTRADR WILL STEAL YOUR MONEY ! FIND SOMETHING BETTER
in my case they have freezed my account for three months saying fraudulent activities occurred
I was being patient and ler them do their job but after three months they freezed my account for six month( for real 😧)
In this digital world it is impossible to take six months for investigating a fraudulent activity it is a joke. They clearly using my money for something else
Legal action will be taken if not sorted out soon
STAY AWAY FROM THEM

2023年1月21日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Hi there, our Support team is currently investigating this matter. We appreciate your patience and understanding as we work hard on finding a solution for you.

5つ星のうち1の評価

Very poor show

Trying to set up payment without a webcam and a phone that doesn't scan is impossible. I spend half an hour trying a workaround. If you are in UK find a NON US aggregator. They used to be great but not sure now. Not as bad as TC though. I think I will have to look elsewhere.

2022年12月3日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Hi Neil, our Support team has been in communication with you to address this. We hope to resolve this soon for you!

5つ星のうち2の評価

Not recommended

They have a good technical platform and a decent marketplace for sync, which is interesting, even though it did not bring me to any deal in two years, but it might be my fault or bad luck.
After two years of paid, premium subscription and some 20 tracks published, they took down all my releases from *all* the platforms without *any* prior notice.
When asked, customer support said it was due to "artificial streaming", but when asked for some evidence of it, they did not provide any proof at all.
I had to cancel subscription, switch to another distribution and republish everything from scratch.
Unfortunately many days of work for self promotion, play counts, acquired links, placement into playlists etc. were lost & wasted because of their action.
At present day, no other releases of mine under other distributors never had any issues at all, so their behaviour looks totally pointless and inappropriate.
I cannot recommend it.

2022年8月23日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Hi Chris, while we can't discuss your account in detail publicly, we would be happy to chat via support@songtradr.com.

Artificial streaming activity is detected based on a variety of factors by fraud prevention teams for each streaming service. Songtradr's approach to artificial streaming is a result of DSPs (e.g Spotify, Apple Music, Pandora, etc.) taking a stronger stance on artificial activity.

5つ星のうち5の評価

ABOUT SONGTRADR

I want you to read this carefully. My name is Emeka Amamasi and i'm a pianist and composer. I have published some of my compositions on many music distribution sites and they left me wondering what the hell i was doing. Then i ran into SONGTRADR and the story changed. Daily stats on your progress, financial reports as at when due and many more. This company actually has the artists interest at heart. Believe me!!!

2022年10月31日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thank you for the kind words, Emeka! We're glad to have you as part of the Songtradr community, and are thrilled to hear you've had a great experience.

5つ星のうち1の評価

Release del 30/09/22 tolta dai Dsp. Senza nessun preavviso!!

Purtroppo, non è finita qui!!🙈 Songtradr non solo ha bloccato il nostro account! Il ché possiamo capirlo! Ma ritirare tutte le release compreso una che era programmata per tempo per il giorno 30/09/22 oggi! Mi sembra un comportamento veramente scorretto nei nostri confronti!! Dopo il blocco del nostro account abbiamo scritto a Songtradr chiedendo per favore di non togliere le releases in uscita senza però senza nessun riscontro!! Bravi Songtradr!! Sicuramente così farete in modo che la musica indipendente sia sempre più schiacciata dalle grandi multinazionali le quali non si fanno riguardi a pagare le agenzie per promozionare i loro artisti!
Nelle varie playlist! Senza altri comenti lascio ai futuri utenti che si facciano un idea di come lavora Songtradr promettendo sincronizzazioni che non arriveranno mai!! Spero questa nostra bruta sperienza con Songtradr possa aiutare ai futuri ignari musicisti/artisti indipendenti nella accurata e delicata scelta del distributore musicale!! Buona musica a tutti!!

2022年9月30日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Hi there, we've responded to your other review and are in contact with you over support@songtradr.com.

5つ星のうち1の評価

they gonna steal your money

they gonna steal your money! they have done it in my case. they will freeze your account without any authentic claim, saying you have opted fake plays! i have contacted the music channels but they said we haven't find anything like that! stay away from them

2022年9月1日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

We understand your frustration, however we can't address the details of your account publicly. If you'd like to continue the conversation with our Support team, please reach out to support@songtradr.com.

Artificial streaming activity is detected based on a variety of factors by fraud prevention teams for each streaming service. Due to DSPs (e.g Spotify, Apple Music, Pandora, etc.) taking a stronger stance on artificial activity, Songtradr has implemented an ID verification layer in an effort to ensure authentic music is being distributed. Any artificial streaming activity is flagged and communicated to the user by our Support team.

5つ星のうち5の評価

Great service with a con (artist from India)

I boarded the Songtradr bandwagon a year ago after looking at numerous options. And I guess I made the right choice. After a year of hustle and impressed by the service I finally bought the Pro subscription. So far I've had not many issues but whatever issues I had with them I got them sorted pretty quick. I've exchanged so many emails with the company and I always got a quick response.

Other than that one thing that hurt me while using their service was they alleged that I was using fraudulent means of streaming which I was not BUT I got this issue sorted as well! I hope Songtradr trust their artists as well. If a DSP allege that a artist is using fraudulent streams then Songtradr must investigate rather than completely believing DSPs and suspending/withholding/terminating user accounts on the go. There are many international users like me who trust Songtradr and their services and I must request to the team to also build a trust relationship with customers. In my case I never used fraudulent streams but still I was terrified because all my music was uploaded through Songtradr but glad that my issue got resolved.

Apart from that honestly I've loved their service and I look forward to more fun with the company. Zak, Betty and Sophie thanks for your responses!

2022年9月16日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Hi there, thanks for leaving a review about your experience! Our Support team is happy to help whenever you have questions. We do take fraudulent activity seriously while working closely with both DSPs and artists to ensure authentic music is being distributed.

5つ星のうち5の評価

Best music licensing company!!

Great company, I haven't met one that can compare. I love that you get notifications if you have a payment, are shortlisted or have a placement. Love this company!

2022年8月10日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

That's wonderful to hear – thanks for the review, CKGTHEDON!

5つ星のうち3の評価

Revenue Withdrawal Never Arrived

Revenue Withdrawal Never Arrived. I have made a withdrawal request since 2 months ago, even a few days ago I submitted a new withdrawal request, so a total of 2 of my withdrawal requests were not processed, while in the article the withdrawal process took 5-7 working days. This is beyond my expectations, I waited more than 60 days! I tried contacting by email many times but no answer. I hope there is a resolution step or response from the relevant team after I write this review. Thanks

2022年8月8日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Hi there, withdrawls can be delayed for many reasons. Once the issue is resolved, the payment can be processed quickly. We believe you've been paid now, but if you run into any issues in the future, don't hesitate to contact Support so we can determine what's delaying your payment. Thanks for your patience!

5つ星のうち2の評価

22 Days Pending Withdrawal

the withdrawal this time was very long delayed up to 22 days, unlike usual which is only 4-5 days from requesting a withdrawal. What's with this platform? I sent an email but no response

2022年7月22日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Hi Alexandra, there are various reasons for why a withdrawal may be delayed. So we can investigate further, please contact Support via support@songtradr.com. Thanks!

5つ星のうち1の評価

Service has been downgraded.

I have been a pro member for about a year. I joined primarily for the synch opportunities. For about the first eight months there were many I submitted to but did not score anything. Then along about May the opportunities for tv and movies placements have dried up. Have you downgraded your service or am I looking in the wrong place?

2022年7月21日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

We’re sorry to hear you haven’t had success yet with Songtradr. We encourage you to check out our monetization portal for additional revenue opportunities. We've also created this article for artists looking to get their music licensed for sync - we hope you find it useful: https://blog.songtradr.com/9-tips-to-get-your-song-noticed-heard-and-synced/

5つ星のうち5の評価

200 % Exellent…

Songtradr was recommended to me some time ago by a friend. In the meantime I have found my home on this wonderful platform for about 2 or 3 years. I am really highly satisfied. The service is great. The communication is wonderful. I am 100% satisfied and can only deeply recommend it to everyone. All the best out of Munich. Thank you

2022年7月20日
自発的なレビュー
Songtradr ロゴ

Songtradr からの回答

Thank you for the kind words, Kay-Uwe! We really appreciate it, and we're happy to hear you've satisfied – don't hesitate to reach out if you require support in the future.

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