sopp+sopp レビュー 

651
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Waited 4 months to be passed across to a company for the repairs to go ahead.. Within minutes of being advised that Sopp&Sopp would be dealing with my claim they made contacted, I returned their misse... もっと見る

5つ星のうち5の評価

This kind of situation can be quite stressful but when it's just organised as this it does take the stress away. The Call handler today was absolutely excellent. Explain things in a really kind and pl... もっと見る

5つ星のうち5の評価

Spoke with Joel he explained every step of what was going on in plain English. Felt listened to and understood and secure knowing that my situation was being resolved quickly.

5つ星のうち5の評価

I had to contact sopp+sopp after my car was hit by a London bus. Joel was really great. Excellent communication skills, clearly knew the process very well and was able to answer all of my questions in... もっと見る

企業が回答しました

企業情報

  1. 自動車修理・整備店

当該企業による記述

sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

651件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 85%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(651)

過去12か月のレビュー数: 415

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing Service

Meida was so clear and helpful and straight forward. No ifs or buts; straight to the point, got my issue resolved within minutes. Lovely women, fast service! 5*

2026年6月10日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

5つ星のうち5の評価

Great staff and easy to communicate

Great communication, friendly and explained everything really well

2026年6月10日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

5つ星のうち5の評価

Car damage My case was dealt with today by a young…

My case was dealt with today by a young lady called Meida.
She was extremely pleasant and explained the process of what was to happen in great detail and could not have been more helpful.
Thank you Meida.

2026年6月10日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

We appreciate your review and are pleased to hear that your experience with us was excellent. Thank you for recognising our team’s efforts.

5つ星のうち5の評価

I was involved in a collision on a…

I was involved in a collision on a Saturday . Sopp & Sopp were instructed to deal with the claim on Monday everything was concluded to my satisfaction by Tuesday morning . Very professional , cannot fault this company. *****

2026年6月7日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you very much for your review. We’re delighted to hear that you’re happy with the service we provided, and very much appreciate your feedback.

5つ星のうち5の評価

It's been very helpful and very…

It's been very helpful and very friendly customer service and sorting out the problem very fast it's been nice to deal with them

2026年6月8日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.

5つ星のうち5の評価

Joel was polite

Joel was polite, engaging and professional. He advised of the next steps well, and was helpful

2026年6月8日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

5つ星のうち5の評価

Meida explained everything in detail

Meida explained everything in detail - did so clearly & patiently, despite it being very near the end of the working day.

2026年6月5日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.

5つ星のうち5の評価

Fantastic smooth service

Fantastic smooth service. Dan was really helpful and made the whole process a lot easier. Thanks Dan!

2026年6月5日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

We really appreciate you letting us know! Glad we could make things easy for you.

5つ星のうち5の評価

He was very polite and understanding of…

Joe was very polite and understanding of my circumstances
He made sure to cover all basis and ensure I was understanding the process ahead

2026年6月5日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you very much for your review. We’re delighted to hear that you’re happy with the service we provided, and very much appreciate your feedback.

5つ星のうち1の評価

I would not recommend using sopp+sopp…

I would not recommend using sopp+sopp if you live in a remote rural setting. They were unable to provide a replacement vehicle while repairs were being done, because of lack of coverage. This was the main reason for claiming through sopp+sopp, along with not having to pay our vehicle insurer's excess. They also failed to progress the work after five weeks and we had to resort to pursuing the claim through our own insurer, who got things done quickly and efficiently within a few days.
Update 22 June 2026: sopp+sopp have replied to this review offering to discuss with me further, but unfortunately the email address given in their reply does not work.

2026年2月4日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for your feedback. We work closely with our repair partners to deliver a seamless customer experience and are sorry to hear about the delays you experienced.

We would like to understand more about the challenges you experienced so we can use your feedback to improve – if you are happy to talk to us, please email reviews@soppandsopp.co.uk and we will arrange a time to contact you.

5つ星のうち5の評価

Joel made the process of getting my…

Joel made the process of getting my vehicle booked in for repair easy and quick, Joel explained everything clearly so I understood what would happen.

2026年6月4日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

We’re delighted to hear that we did such a great job for you. Thank you very much for your review.

5つ星のうち5の評価

Thankyou with the fast response I am…

Thankyou with the fast response I am still waiting on the email so I can provide you the damaged what's been done to my van thanks Nathan

2026年6月4日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for your taking the time to leave a positive review and score. We really appreciate it.

5つ星のうち5の評価

Friendly staff, no issues!

Really brilliant service, no issues at all. Joel was super friendly and sorted everything out which made the whole process much less stressful! Thank you ☺️

2026年5月6日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

5つ星のうち5の評価

Customer service was excellent

Customer service was excellent. Meida was really useful and coherent with everything. The whole conversation was smooth and clear from the start.

2026年6月2日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for your fantastic review! We’re thrilled to hear this and will make sure your comments are shared with the team.

5つ星のうち5の評価

Customer-friendly.

Following my enquiry, the response from your company was very customer-friendly. Joel was helpful and professional. His answers to my questions were clear, and I felt that he was completely trustworthy. A very positive experience.
Regards, Roger Ward.

2026年6月3日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.

5つ星のうち5の評価

I spoke with Daniel

I spoke with Daniel. The call was quick and to the point - I’m happy with where everything stands, and everything was clearly explained to me.

2026年6月3日
自発的なレビュー
sopp+sopp ロゴ

sopp+sopp からの回答

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

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