I never received my order, worst of all I had no response to my emails or text messages. The websites now been shut down, but they should communicate and provide refunds. I’ve disputed with my card... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've ordered from this store twice before with no issues but, like the other recent reviewers, I've not received my order. My emails were ignored. I texted the number given on responses here and was t... もっと見る
My nephews loved these prints. This seller provides excellent customer service. I initially received the pictures without the quotes. When I notified Sparkletots of the error I received replacements v... もっと見る
Aimee created fantastic high quality work with these items of personalised children’s clothing which arrived quickly. I bought these as a gift for an old friend who’s wife had their second child recen... もっと見る
企業情報
当該企業による記述
Sparkle Tots is home to personalised clothing and gifts for children and babies.
連絡先
Manchester, 英国
- info@sparkletots.co.uk
- www.sparkletots.co.uk
2.5
期待以下
281件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant quality of clothing get my…
Brilliant quality of clothing get my little girl a birthday outfit every year love it
2022年3月24日
Sparkletots からの回答
Thank you :)
The quality is not as shown on the…
The quality is not as shown on the pictures. There was no glitter on the t-shirt
2022年3月2日
Sparkletots からの回答
Hello Arin, Sorry that there was no glitter on your t-shirt. Can you please pop me an email and we can either issue you a part-refund or offer some discount on another purchase. Many thanks Aimee
Very easy to order exactly what you…
Very easy to order exactly what you want by selecting products you want and size! My little one was so happy wearing the outfit, beautifully made and really good quality even after washing! Would definitely recommend personalised clothing from this lady x
2022年1月26日
自発的なレビュー
Sparkletots からの回答
Thank you :)
Love the top for my sons 3rd birthday
Love the top for my sons 3rd birthday. Great communication from Sparkletots.
2022年1月20日
Sparkletots からの回答
Thank you :)
Happy customer
Good quality
Beautiful print
Very quick turn around
Responded quickly when I message
Can't fault the service or product at all
2022年1月18日
Sparkletots からの回答
Thank you :)
The item is absolutely beautiful
The item is absolutely beautiful, made my daughters birthday! The seller ensured it arrived in time for my daughters birthday party, and kept me informed throughout. Can’t thank her enough! xo
2022年1月5日
自発的なレビュー
Sparkletots からの回答
Thank-you so much. I am glad it arrived in time for your daughters party. Aimee x
Ordered the perfect outfit for my…
Ordered the perfect outfit for my daughters 1st birthday! Great fit for my little lady in size 9-12 months. She looked so 🥰 Super fast delivery. Can’t thank the seller enough! 5 stars ❤️
2022年1月5日
自発的なレビュー
Sparkletots からの回答
Thank-you so much. Aimee x
Order cancelled over 20days after order placed
Ordered before xmas and got a email notification just before Christmas (a few days after order) to state they was closing down and wouldn't be processing my order until after xmas. This was convenient as this left me little time to order with someone else for xmas so i left the order and let my partner know their present was going to be late. Xmas came, new year came and nothing and then 5th of Jan and after me chasing I received an email to say they had cancelled my order. Now after I emailed them saying that I would report them they are now saying to reorder as they can now fulfil my order only 24hrs after cancelling.
2022年1月5日
自発的なレビュー
Sparkletots からの回答
We had a message on our website before Christmas to say we were closed for Christmas. They placed the order after our Christmas closure. When we started back to work this week we had been told the supplies we needed to process the order were delayed and so we proceeded to cancel the order as I did not want the customer waiting any longer. The supplies we needed to process the order arrived in the very next day after we had cancelled the order. The customer received a full refund and an apology.
Delivery didn’t arrive & non-responsive
Order has still not arrived three weeks after I ordered it. My daughter’s birthday was yesterday so I’ve no use for the order anymore. I even emailed two weeks ago to follow up and got no response. Do not order from them!
Website says international orders take an average of 1-2 weeks. It’s been 3 weeks and I’m still awaiting the package
2021年12月30日
Sparkletots からの回答
Hello, Sorry for the delay responding to your email. We have took 2 weeks off work over Christmas. This information is on our website. I can see your order was dispatched on the 16th of December. 4 working days after ordering. The estimated time for international deliveries is 7-11 working days and with the bank holidays over Christmas - this is currently 9 delivery days since posting. Hopefully the order will arrive in the next couple of days. Kind regards Aimee
Sparkletots からの回答
Thank-you so much. Aimee x
Beautiful products and excellent…
Beautiful products and excellent customer service 😍 will 100% order again!
2021年12月15日
Sparkletots からの回答
Thank-you so much. Aimee x
My daughter was so happy with her jo ho…
My daughter was so happy with her jo ho dress it was good quality and exactly what I wanted for her the delivery was so fast aswell I will definitely be ordering from here again 😃
2021年12月13日
自発的なレビュー
Sparkletots からの回答
Thank-you so much. Aimee x
Peppa pig customised t-shirt
I bought a customised T-shirt for my daughter’s 3rd Birthday and I just love It. It’s great quality, beautiful and sparkling. I highly recommend It.
2021年12月9日
自発的なレビュー
Sparkletots からの回答
Thank-you so much. Aimee x
I bought two garments for a 1st Birthday
I bought a vest and babygrow for my baby’s first birthday. I received it within good time and it is such good quality prints, I am so happy with them. I found the website a little tricky to manoeuvre but I managed to get there in the end.
2021年12月6日
Sparkletots からの回答
Thank-you so much. Aimee x
Lovely item arrived on time and…
Lovely item arrived on time and personalisation was lovely too! Sizing a little big but still did the job! thank you! would order again!
2021年12月6日
自発的なレビュー
Sparkletots からの回答
Thank-you so much. Aimee x
Sparkletots からの回答
Thank-you so much. Aimee x
Personalised Top
I ordered a personalised top for my daughter's 2nd birthday the designs are lovely and service is fast and very good. I have always found the staff to be very helpful will definitely order again.
2021年11月16日
Sparkletots からの回答
Thank-you so much. Aimee x
Hey Duggee personalised outfit is just…
Hey Duggee personalised outfit is just lovely, thank you
2021年11月11日
Sparkletots からの回答
Thank-you so much. Aimee x
I ordered a T-shirt for my daughters…
I ordered a T-shirt for my daughters first birthday and I’m really happy with it, beautiful quality and design.
2021年11月9日
Sparkletots からの回答
Thank-you so much. Aimee x
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