Brought two hoodies from them in December. Said order will take 7-10 working days. Still haven’t received it and the website doesn’t appear to work anymore. No tracking # either.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Still not received the goods as promised. Now already at twice the advertised delivery time. Unfortunately still not received product at 18 days post ordering. No response from last 3 emails.... もっと見る
企業が回答しました
Excellent customer service throughout, very quick responses (Instagram DM can't speak about email). They kept me updated on when the weights would be dispatched and arrive and they came in under 2 wee... もっと見る
I've placed 2 individual orders through Spartan Gym gear after seeing their adverts on Facebook. They're fairly priced and very competitive with the other raw steel plate manufacturers that have appe... もっと見る
2.4
期待以下
155件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Top of the range equipment
Top of the range equipment and will now be investing into using their kit to do our my entire gym space.
Thank you very much guys
2020年9月7日
自発的なレビュー
Weight plates arrived very quickly and…
Weight plates arrived very quickly and they were exactly what I expected, great product!
2020年9月6日
自発的なレビュー
Very nice plates would highly reccomend
2020年9月4日
自発的なレビュー
Ordered the Luxe Olympic bar and…
Ordered the Luxe Olympic bar and weights package. Looks brilliant, arrived quickly, excellent product and service.
2020年9月2日
自発的なレビュー
really quick delivery .good price as so…
really quick delivery .good price as so many firms have hiked their prices since lockdown.
2020年8月25日
自発的なレビュー
Great quality and value!
Weights were as described and not only arrived on time (which was very fast) but surpassed the quality that I was expecting.
The Luxe Barbell is just as good as much more expensive, branded barbell's. Very impressed, cheers!
2020年8月24日
自発的なレビュー
Spartan Gym Gear からの回答
Hello Adam,
Thank you for taking the time to leave us feedback. We are very pleased that you are happy with your Luxe Olympic Package.
All the best and enjoy your training sessions!
Kind regards
Spartan Gym Gear
Spartan Gym Gear からの回答
Dear Brett Lewis,
We received your email on 20th August 2020 at 18: 31. We then contacted TNT and responded to your email on 20th August 2020 at 20:59 (we cc'd you in the email to TNT). This is within 3 hours.
Your products were despatched in a timely manner and you were provided with a tracking number at the time of despatch. You placed your order on Saturday 15th August and the items were despatched on Monday 17th August. According to the tracking,, deliveries were attempted multiple times but failed .There is note from this morning stating that there was a "Request from receiver to hold for collection at TNT location"
There was a delay due to the courier service for which we apologise. It does seem that you have contacted the courier service however and have arranged to pick up the products according to the tracking?
We would be grateful if you could contact us via email (please also check your junk email) so that we can resolve this issue.
Kind regards
Spartan Gym Gear
Update 22/08/20 : Thank for your editing your initial review and confirming you have arranged to pick up the weights. We apologise if the initial email didn't come through to you. We have forwarded the initial email response to you for your records. There can occasionally be issues with the delivery service (which is out of our control) )and we work hard to rectify such issues, Most people are fairly understanding about this rare occurrence.
Arrived on time and good product
2020年8月22日
自発的なレビュー
Ordered the luxe Olympic package
Ordered the luxe Olympic package. Olympic barbell and combination of weights.
Barbell: I believe this is the top of the range barbell they currently sell. It’s not quite the same standard as you would expect in a gym or from the big companies but actually it’s still pretty good.
Weights: These are actually pretty awesome. Again the higher spec option so they are I think powder coated in black and look really nice.
Delivery/Packaging: So 4 stars instead of 5 because packaging was inadequate. Every plate and both ends of the barbell are scratched and dirty to some description. The plates and barbell were exposed through the packaging on all 4 of the boxes. Now these will get scratched and marked through use and not something you would send them back for but it would be nice given I am buying something new if I put the first scratches and marks on it.
2020年8月20日
自発的なレビュー
Spartan Gym Gear からの回答
Dear Lewis Rodger,
Thank you for your honest, detailed and constructive feedback. We are continuously working to develop the customer experience and your feedback on the packaging is invaluable. The packaging is always checked prior to despatch. However, you have highlighted that during the transport of the plates, mishandling could lead to damage to the packaging at the plates.
We have escalated this to our courier service and also invested in new packaging to avoid such incidences from occurring again.
We thank you again for your feedback.
Kind regards,
Spartan Gym Gear
Spartan Gym Gear からの回答
Dear Paul P,
Thank you for your kind feedback.
Kind regards
Spartan Gym Gear
Great product
Great product, quite expensive but delivery was quick and the dumbells are great
2020年8月17日
自発的なレビュー
Great price
Found them through instagram advert, after searching round they seemed to be the best value when shipping is included. Great quality product - Love the hardcore look of pure steel! super fast and tracked delivery with TNT and made in the UK, can't ask for more.
Bought 150kg worth, only wish they would also offer some fractional plates 1kg - 500g etc for easier progressions etc. but for what I bought 5/5, great quality stuff
2020年8月13日
自発的なレビュー
Beautiful piece of kit
Beautiful website, decent packaging and a quality item at a reasonable price, I purchased a pair of 5kg plates.
2020年8月12日
自発的なレビュー
Was so pleased to find some weight…
Was so pleased to find some weight plates during lockdown! Rustic look that I quite like, but its weights I need, not aesthetics! Will definitely order some heavier ones when I'm ready. Thanks Spartan Gym Gear! Xo
2020年8月8日
自発的なレビュー
Super fast delivery especially when…
Super fast delivery especially when everywhere else was sold out.or long delivery times. Great barbell, used it already. Well made and does the job.
2020年8月6日
自発的なレビュー
Unbelievable service and quality
2020年8月5日
自発的なレビュー
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