Spence Willard レビュー 

192
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Buying a property is always a stressful business! I had a great experience with Spence Willard. Lesley and Duncan were calm, professional, efficient and really helped us through a few difficult proble... もっと見る

5つ星のうち5の評価

Buying a waterfront property on the Isle of Wight was a long road, and there were moments when it felt like it might not come together. Duncan Willard stayed with us every step of the way, working har... もっと見る

企業が回答しました

5つ星のうち5の評価

We have just completed the purchase of our new home in Cowes through Spence Willard. All the staff were a pleasure to deal with, friendly and professional. However a very special thanks goes to Emma B... もっと見る

企業が回答しました

5つ星のうち5の評価

An excellent experience. We have just completed on our home in Niton and the Spence Willard team, led by Charles were extremely professional, communicative and helpful in every way. They even sent us... もっと見る

企業が回答しました

企業情報

  1. 不動産業

当該企業による記述

Selling & Letting Fine Coastal & Country Property on the Isle of Wight


連絡先

4.9

優良

TrustScore 5段階評価の5

192件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(192)

過去12か月のレビュー数: 29

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5つ星のうち5の評価

We found all the staff to be very…

We found all the staff to be very helpful and were always available to speak to if we had any concerns . They kept us informed all the way through our house sale right up to the day we moved . We would have no hesitation in recommending Spence Willard Freshwater . Excellent Friendly Service

2022年4月1日
Spence Willard ロゴ

Spence Willard からの回答

Thank you for your 5* review, we are so pleased to have been able to help with your property sale.
Best wishes,
Spence Willard

5つ星のうち5の評価

Brilliant service throughout

Brilliant service throughout.

They clearly know the market and it sold on the first day of viewings.

Apart from getting us a very good price, they we’re very helpful when there were a few bumps in the road.

2022年3月24日
自発的なレビュー
Spence Willard ロゴ

Spence Willard からの回答

Thank you for your 5* review. We are very pleased to have been of help with a quick sale.
Best wishes,
Spence Willard

5つ星のうち5の評価

Thank you!

Spence Willard, Freshwater Branch, were really great helping us purchase a lovely cottage in the West Wight. Special thanks to David Langford for being such a constant reassurance during the purchasing process. We would also like to thank Jason and Sarah for all their advise and help too. We would 100% recommend Spencer Willard in Freshwater!

2022年3月24日
自発的なレビュー
Spence Willard ロゴ

Spence Willard からの回答

Thank you very much for your 5* review, we are so pleased to have helped you find the perfect cottage and hope you will be very happy there.
Best wishes,
Spence Willard

5つ星のうち5の評価

Exceptional service from a dedicated team

Spence Willard, Yarmouth has successfully sold my last 2 houses - both of which I bought via Spence Willard. Duncan Willard offers access to unsurpassed market intelligence and- ably assisted by Lesley Samson and the rest of the team - provides a seamless service from valuation and preparation of marketing materials to managing viewings and offers. Over the last few years, I have found every member of the team at the Yarmouth office of Spence Willard to be approachable, personable, highly professional, responsive and dedicated to delivering the best outcome for their clients. The service they offer is truly exceptional.

2022年3月16日
Spence Willard ロゴ

Spence Willard からの回答

Thank you very much for taking the time to write such a glowing review of our Yarmouth office team. We are so pleased to have provided you with the exceptional service we pride ourselves on and hope to be able to help you again in the future.
With best wishes,
Spence Willard

5つ星のうち5の評価

We used Spence Willard for our purchase

We used Spence Willard for our purchase. The service provided by David and the team at freshwater was fantastic. They always answered the phone kept me updated and nothing was to much trouble. Highly recommend using these guys If you considering selling or purchasing.

2022年2月19日
Spence Willard ロゴ

Spence Willard からの回答

Thank you very much for your kind review, we are so pleased you highly recommend David & the team at Freshwater.
With best wishes,
Spence Willard

5つ星のうち5の評価

Excellent as always

Excellent as always. No fuss, no hassle, friendly and professional team. Used them before, would do again.

2022年2月7日
Spence Willard ロゴ

Spence Willard からの回答

Thank you very much for your 5* review.
We look forward to working with you again in the future.
With best wishes,
Spence Willard

5つ星のうち5の評価

Very happy with the service as we had…

Very happy with the service as we had one or two complicated issues which they helped us with and sorted out. Always helpful and available.

2022年2月6日
Spence Willard ロゴ

Spence Willard からの回答

Thank you for your 5* review of the team in our Freshwater office.
With best wishes,
Spence Willard

5つ星のうち5の評価

A really top class professional service…

A really top class professional service but with a very personal touch . I It was difficult selling on my own after the death of my husband but I felt very confident with Spencer Willard and they were very friendly and Kept me informed at every stage . I could not rate them highly enough

2022年2月5日
Spence Willard ロゴ

Spence Willard からの回答

Thank you for your lovely 5* review of the team in our Cowes office.
Wishing you every happiness in your next chapter.
With best wishes,
Spence Willard

5つ星のうち4の評価

We were pleased with the result

We were pleased with the result. The fact it took longer than expected was an issue with the buyer.

2022年2月5日
Spence Willard ロゴ

Spence Willard からの回答

Thank you for your review, we are pleased you had a great experience.
With best wishes,
Spence Willard

5つ星のうち5の評価

Excellent professional and friendly…

Excellent professional and friendly service from Duncan and his team, fully informed throughout the whole process

2022年2月4日
Spence Willard ロゴ

Spence Willard からの回答

Thank you for your 5* review of Duncan and the team in Yarmouth.
We wish you every happiness in your new home,
Spence Willard

5つ星のうち5の評価

Courteous, professional, friendly

Always helpful, professional and knowledgeable. Good communication from the beginning to the end of the sale or purchase, especially during the sometimes tricky and stressful negotiating periods.

2022年2月4日
Spence Willard ロゴ

Spence Willard からの回答

Thank you for taking the time to write a review of our Yarmouth team. We are pleased you had a 5* experience.
With best wishes,
Spence Willard

5つ星のうち5の評価

I dealt with David at the Freshwater…

I dealt with David at the Freshwater office from the start. He always dealt with any issues with patience and professionalism and made the process far easier than it could have been without his help. First class service. Thank you.

2022年2月4日
Spence Willard ロゴ

Spence Willard からの回答

Thank you for your review, we are glad the Freshwater office, particularly David, offered you the 5* service that we pride ourselves on offering.
Wishing you every happiness in your new home,
Spence Willard

5つ星のうち5の評価

Great service, clear understanding of the brief and found my home

Great service throughout and an understanding of the house and location I wanted. Spence Willard found me the perfect home and I will always be grateful.

2022年2月4日
Spence Willard ロゴ

Spence Willard からの回答

Thank you for your 5* rating of our Bembridge team, we are pleased to have found you the perfect home and hope you will be happy there for many years.
With best wishes,
Spence Willard

5つ星のうち5の評価

Excellent service

Excellent service. Very professional. Great communication.

2022年2月4日
Spence Willard ロゴ

Spence Willard からの回答

Thank you for providing us with a 5* review for acting as agents in the sale of your property.
Best wishes,
Spence Willard

5つ星のうち5の評価

The service at Spence Willard has been…

The service at Spence Willard has been excellent from start to finish. A very special thanks to David Langford at Freshwater who remained a patient agent despite a very difficult and log purchase process , 10 months from offer being accepted to exchange
Thanks very much Indeed !

2022年2月4日
Spence Willard ロゴ

Spence Willard からの回答

Thank you very much for taking the time to write a detailed review of your 5* experience, particularly with David which we shall be pleased to share with him.
Wishing you every happiness in your new home,
Spence Willard

5つ星のうち5の評価

A professional approach throughout

A professional approach throughout. Considered advice, clearly market aware, definitely recommend for selling. Likewise for our future property only offered those matching or close to our criteria

2022年2月2日
Spence Willard ロゴ

Spence Willard からの回答

Dear Ian,
Thank you for your kind words and review.
We are glad to have provided you a 5* service.
Best wishes,
Spence Willard

5つ星のうち3の評価

Our estate agent Jane Hadlow was great

Our estate agent Jane Hadlow was great. She gave us two very informative showings, helped me with questions I had about the development, my house insurance and the construction of interior walls. Unfortunately, she left Spence Willard right before I got my keys, and everything fell apart after her departure. I moved into an unfinished home that had paint all over the floor, and numerous snagging issues. I feel like things would have gone much more smoothly had Jane still been my point of contact. Very disappointing experience for a new build property.

2022年2月2日
Spence Willard ロゴ

Spence Willard からの回答

Dear Michele,
Thank you taking the time to leave us a review.
We are very sorry to hear that upon completion you were not completely happy, as we pride ourselves on providing a seamless, quality experience throughout all aspects of a purchase; from initial contact to book a viewing all the way through to completion.
Of course had we been made aware of the issues, we would have been more than happy to liaise with the Developer to assist in resolving your concerns.
We have made colleagues aware and moving forward in light of your comments, we are going to look to implement further checks prior to completion.
Thank you again for bringing this to our attention, so we can make improvements for the future.
Best wishes,
Spence Willard

5つ星のうち5の評価

A big thank you to Sam and Natalie for…

A big thank you to Sam and Natalie for all their hard work over the past 10 months in finding us the perfect home. Natalie was very supportive and was constantly in contact with updates. We would definitely use Spence Willard again in the future!

2022年2月2日
Spence Willard ロゴ

Spence Willard からの回答

Thank you for taking the time to leave a review, with a particular mention of Sam in our Bembridge office & Natalie in our Cowes office.
We hope you will be happy in your new home and look forward to helping you again in the future.
Best wishes,
Spence Willard

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