Last times everything easy everything came early this shipment is slower but I’m sure will be on time deliver date is Tuesday (2 days) It came in the nick of time Tuesday! And I am breathing a sigh... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our Rascal mobility scooter arrived in 2 days and in good shape. So far he loves it. Batteries were charged. Easily rolls on grass like we wanted. Will give him much more freedom. Great delivery updat... もっと見る
企業が回答しました
I ordered a seat cushion cover on April 1st and never heard anything else from you besides the original order confirmation. After two weeks, I called today, and a nice lady told me that the order had... もっと見る
企業が回答しました
I had an error in my order and customer service was very helpful with correcting the order. I spoke with Raina (sp?) and Amanda and they fixed and confirmed the correction.
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
連絡先
330 West Spring Street, 43215, Columbus, 米国
- 1-800-850-0335
- CustomerService@spinlife.com
- www.spinlife.com
4.2
ほぼ満足
1218件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
SpinLife.com からの回答
We're happy to hear that your order and delivery experience was great. Thank you for your positive feedback; we appreciate it.
Two failed orders from Amazon and over…
Two failed orders from Amazon and over $7k of my money tied up for over a week in pending transactions at my bank I called SpinLife.com and the woman there was super nice and knowledgeable. She got me the right mobility scooter for my Father and gave me a much better price than what I would pay on Amazon. She also let me know the reason why the previous sales did not go through on Amazon because she had a direct link to see the inventory to be sold and the scooters I was trying to buy on Amazon was discontinued.
2026年2月24日
SpinLife.com からの回答
We appreciate you sharing your experience. We're happy to hear that our team member was able to assist you in finding the right mobility scooter for your father and provide helpful information regarding the previous orders. We are grateful for your positive feedback.
This is the second scooter that we…
This is the second scooter that we purchased from SpinLife. First one purchased 8 years ago for my husband. Second one is for me. We have had excellent experiences with this company and will continue to do business with them.
2026年2月19日
SpinLife.com からの回答
Hi Linda. We're happy to hear that you've had excellent experiences with us over the years. Thank you for your continued business and for sharing your positive feedback; we appreciate it greatly!
SpinLife.com からの回答
Hi Deborah. We're happy to hear that you easily found what you were looking for! Thank you for your positive feedback; we appreciate it.
SpinLife.com からの回答
Hello. We're happy to hear that you had such a great experience; we appreciate your positive feedback and thank you.
SpinLife.com からの回答
We appreciate your positive feedback regarding our helpful service and quality products. Thank you for your review.
The Best Heavy Duty Bath Stool
I had bought the exact same Drive Heavy Duty Bath Stool years ago and it is finally getting worn. I looked at others but thought "No I Want the same one again."
It does take some assembly, but well worth the time.
2026年2月19日
SpinLife.com からの回答
We're happy to hear that you decided to purchase our bath stool again! We appreciate you taking the time to share your positive experience with our product and its assembly. Thank you for your feedback.
My chat person followed up with what I…
My chat person followed up with what I needed for my moms bed and we ordered it right away!
2026年2月13日
SpinLife.com からの回答
Hi Michele. We're happy to hear that our team provided the support needed for your mom's bed. Thank you for your order and for sharing your positive experience!
Employee Support Sensational
The support from Kari was superb. The ordering was smooth, her recommendations were spot on, and delivery was smooth and on time. My lift chair is perfect for me.
2026年2月1日
SpinLife.com からの回答
We're happy to hear that the ordering process was smooth and that the recommendations were helpful. We appreciate you letting us know that you are enjoying your lift chair.
Good price and the customer service is…
Good price and the customer service is great helpful.
2026年1月26日
SpinLife.com からの回答
Hi Jose. We're happy to hear that you found our prices good and our customer service helpful. Thank you for your positive feedback; we appreciate it!
SPINLIFE APPEARS TO BE A LESS THAN
SPINLIFE APPEARS TO BE A LESS THAN CANDID COMPANY. IN MY EXPERIENCE THEY JUST LIE ABOUT SHIPPING AND CANCELLING A SALE.
ATTEMPTED TO CANCEL AN ORDER THE DAY I ORDERED. SPINLIFE SAID THEY WOULD TELL THE MANUFACTURER TO CANCEL. REPEATED INQUIRIES PROVIDED THE SAME RESPONSE. THEY WOULD LET ME KNOW AS SOON AS THE MANUFACTURER CANCELLED.
ON JANUARY 12, 2026 I WAS TOLD IT WAS TOO LATE TO CANCEL BECAUSE THE UNIT ALREADY SHIPPED. THEY PROVIDED A FEDEX TRACKING # THAT INDICATED IT WOULD ARRIVE ON JANUARY 14. IT DID NOT. THEY ARE PAID IN FULL BUT IGNORING MY INQUIRIES. STAY AWAY FROM THIS LESS THAN CANDID COMPANY.
2026年1月9日
自発的なレビュー
SpinLife.com からの回答
Hello Michael. Regrettably, we were not able to cancel the order with the manufacturer as they had already prepared your order for shipping by the time your request to cancel was received by them. We did let you know via chat that the order had shipped and the manufacture was attempting to intercept the package with the carrier, but there was not guarantee this could be done. They were successful, the shipment was ultimately received back by the manufacturer and you will be refunded in full.
For future reference, once an order has begun processing, we’re unable to guarantee cancellation, as it may already be preparing for shipment. However, we will always do our best to assist whenever possible.
We understand the frustration that you may have experienced. Thank you for being a valued customer. We truly appreciate your continued trust and the opportunity to serve you. Your business means a great deal to us, and we are committed to providing you with the best possible experience.
10 days to ship
2026年1月17日
SpinLife.com からの回答
Hello Bob. Thank you for your order and for reaching out regarding the shipping timeline. We want to clarify that the estimated ship dates we provide come directly from the manufacturer. These dates are based on their production and availability schedules.
We truly appreciate your patience and understanding. Please know that we are monitoring your order closely and will update you if there are any changes.
If you have any questions or need further assistance, feel free to contact us anytime—we’re here to help.
I received great service and professional service from service provider
Jamie Greer (756) was very patient with me and help me to find what I needed in my price range
2026年1月14日
SpinLife.com からの回答
Hi Sylvia. We're happy to hear that you had a positive experience! We appreciate your feedback and are so glad that we could help you find what you needed.
Less Expensive Option Cost Never Provided
Over a year ago, I contacted service/parts for a quote on replacement arm pads for a three-year-old Helio A6. I followed up numerous times and never got a quote. I finally heard from someone that they were waiting on a quote from their supplier. Never heard another word. Fast forward to now and Chat-GPT gets me a parts catalog. I request a quote to completely replace both arms of the chair. This quote come back quickly. $370 for both. I then ask for just the arm pads AND provide the part numbers and zero response for over two weeks. At this point, I just coughed up the $370 for two complete arm replacements since the arm pads have been bad for way too long.
2026年1月14日
SpinLife.com からの回答
We appreciate you bringing this to our attention. We are sorry that you experienced difficulties getting a timely quote for the replacement arm pads. We found your original quote and with your approval we are processing that order and canceling the order for the full arm assemblies.
They were very knowledgeable about the…
They were very knowledgeable about the product I was looking for and very helpful showing me how to purchase it.
2026年1月5日
SpinLife.com からの回答
Hello John. We're happy to hear that our team's knowledge and assistance made your purchase experience so positive. Thank you for sharing your feedback with us!
SHIPPING DATE UNACCEPTABLE.
2026年1月9日
SpinLife.com からの回答
Hello Jeffery. Thank you for your order and for reaching out regarding the shipping timeline. We want to clarify that the estimated ship dates we provide come directly from the manufacturer. These dates are based on their production and availability schedules.
We truly appreciate your patience and understanding. Please know that we are monitoring your order closely and will update you if there are any changes.
If you have any questions or need further assistance, feel free to contact us anytime—we’re here to help.
IAM very satisfied with your provider…
IAM very satisfied with your provider service
2026年1月9日
自発的なレビュー
SpinLife.com からの回答
Hello Tahir. We are happy to hear that you're satisfied with our provider service. We appreciate your positive feedback and thank you for sharing.
Fast and accurate responses
Same day responses and assisted with locating correct product needed
2026年1月5日
SpinLife.com からの回答
Hi Helen. We're happy to hear that we provided same-day responses and helped you locate the correct product. We appreciate your positive feedback!
SpinLife.com からの回答
Hello Rabia. We're glad you are satisfied with our service. We appreciate you taking the time to share your feedback with us.
Ordering the mobility scooter was easy
Ordering the mobility scooter was easy, delivery occurred before I expected it given the holiday Jan 1 2026. My only complaint actually is with the manufacturer that put too much in one package that arrived damaged (but did not affect the product) because the package was too heavy for the delivery driver. Fortunately, the item arrived unscathed and I was able to assemble the scooter with no difficulty. I spent more time getting rid of the packing than anything else. Took the scooter for its first run today after charging the battery. All went well!
2026年1月3日
SpinLife.com からの回答
Hello James. We're happy to hear that the mobility scooter ordering process was easy and the delivery was ahead of schedule. We appreciate your feedback regarding the packaging and any difficulty it caused. We're glad the scooter arrived safely and you were able to assemble it without problems. Thank you for your review!
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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