Excellent service by the staff at Spinneys. Trade in of Motorhome and purchase of a new caravan went smoothly. Great explanation of everything in the caravan. Great company to deal with. Mark and Neil... もっと見る
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This is now our 5th caravan from Spinney Staffordshire (formerly North Staffordshire Caravans). It started with a Bailey Discovery purchased in 2004 for approx. £7,500, sold by Andrew. Over the year... もっと見る
企業が回答しました
Absolutely superb from start to finish when purchasing our new caravan from Spinney. Hannah, Will, Tina, Barry were all fantastic. Loved the welcome and attention we were given by everyone. Nothing is... もっと見る
企業が回答しました
Very friendly and helpful staff Always had time to answer my silly questions Only down side was the preparation of the motorhome on collection could have been cleaner I’m not saying it was... もっと見る
企業情報
当該企業による記述
Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants
Experience Your dream with Spinney
当該企業による記述
- With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.
連絡先
Spinney, Knutsford Road, Cranage, Holmes Chapel, Cheshire, CW48HJ, 英国
- 01477535808
- marketing@spinney.co.uk
- www.spinney.co.uk
4.7
優良
2053件のレビュー
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Spinney Motorhomes & Caravans からの回答
Thank you for your kind review. We're pleased to hear you found our showroom welcoming and our staff helpful. We appreciate your feedback and look forward to assisting you again in the future.
We would highly recommend Brian from…
We would highly recommend Brian from sales and Alan who did the hand over.
Both very professional and thorough and all was explained perfectly
This was at spinney in Warwick
2026年6月11日
Spinney Motorhomes & Caravans からの回答
Thank you for your wonderful feedback and recommendation. We're delighted to hear that Brian and Alan provided such a professional and thorough experience throughout your journey with us at Spinney Warwickshire.
Excellent
Excellent , from our initial inquiry, viewing to handover.
Customer service from Barry has been fantastic at Spinney Staffs.
Aftersale support was what you would expect from a proper dealership.
Well worth a visit if your buying
2026年6月8日
Spinney Motorhomes & Caravans からの回答
We're delighted to hear that you had an excellent experience from your initial enquiry right through to handover. It's particularly pleasing to know that Barry provided outstanding customer service throughout your journey and that our aftersales support met the standards you would expect from a professional dealership.
Your kind words mean a great deal to the team at Spinney Staffordshire, and we'll be sure to pass your feedback on to Barry.
Thank you for your recommendation. We wish you many happy adventures ahead and look forward to welcoming you again in the future.
Returning customer and again great…
Returning customer and again great service from Konrad and the team from the Northampton Branch. Made the process really easy on the purchase of our second van from them.
2026年6月8日
Spinney Motorhomes & Caravans からの回答
Thank you for taking the time to leave such a wonderful review and for choosing us again for your second van purchase.
We're delighted to hear that Konrad and the team at our Northampton branch provided another great experience and made the process as smooth and straightforward as possible.
Your kind words will be shared with Konrad and the team, who will be pleased to know their efforts have been recognised.
We wish you many happy adventures in your new van and look forward to welcoming you back in the future.
Attentive colleagues who are clearly…
Attentive colleagues who are clearly committed to delivering a quality service and exceeding your customers expectations in every way.
2026年6月6日
Spinney Motorhomes & Caravans からの回答
Thank you for your kind words and positive feedback.
We're delighted to hear that our team made such a positive impression. Providing exceptional service and going above and beyond for our customers is something we strive for every day, so it's incredibly rewarding to know that our commitment has been recognised.
Your comments will be shared with the team, who will be pleased to know their efforts helped make your experience such a positive one.
Great service from John
2026年6月1日
Spinney Motorhomes & Caravans からの回答
Thank you for your review.
We're delighted to hear that you received great service from John. We'll be sure to pass on your kind comments, and we're sure he'll appreciate the recognition.
Thank you for choosing Spinney, and we look forward to assisting you again in the future.
Brilliant hand-over and familiarization process!
The pre-owned caravan was presented in beautiful condition, the staff went out of their way to meet our requirements and the hand-over and familiarization were conducted with great care and precision. I can't fault the experience in any way!
2026年6月5日
Spinney Motorhomes & Caravans からの回答
Thank you for your wonderful feedback.
We're delighted to hear that you were pleased with the condition of your caravan and that our team was able to meet your requirements throughout the process.
Ensuring every customer receives a thorough and enjoyable handover experience is something we take great pride in, so it's fantastic to know that the familiarisation was carried out with the care and attention you expected.
good sales service
good sales service , Handover was thorough and answered any questions i had and even resolved slight issues immediately, not introduced to service department, hopefully i will not need them anytime soon
2026年5月29日
Spinney Motorhomes & Caravans からの回答
Thank you for your great feedback.
We're pleased to hear that you were happy with the sales process and that the handover was thorough, with all your questions answered and any minor issues resolved promptly.
We strive to make every customer's experience as smooth and enjoyable as possible, so it's great to know our team delivered on that for you.
Exemplary service
After 6 years of enjoying our 2007 motorhome we decided that the time had come to upgrade. We had done considerable research and knew the exact model we wanted - a Swift Voyager 584. On the Friday I was perusing Autotrader and suddenly came across our perfect motorhome - 120 miles away. I phoned Spinney straight away and spoke to Colin who was happy to give me more details about the van. We arranged to go and view the next day, travelling from Shropshire. On arrival at Spinney we met Colin who let us have the keys to look around the van at our leisure. He apologised that it hadn’t yet been valeted but this wasn’t an issue for us as we fell in love with the van immediately. The whole process of viewing the van and then purchasing it was brilliant. At no time did we feel rushed or pressurised. A collection date was arranged for two weeks time. During that time we decided to have some extras fitted, again this process was easy and the pricing was clear and fair. When Colin wasn’t available I spoke to Robert who was equally as friendly and efficient. We felt like valued customers during the whole process.
Colin kept us informed of progress, particularly when the collection date had to be put back a couple of days because the tow bar we needed had to be specially made.
On collection day the motorhome was sparkling. Whoever cleans their motorhomes obviously takes pride in their work. Colin gave us a great handover (even though my husband had watched so many YouTube videos on the Swift Voyager 584 he could probably get a job working for Swift!). Colin reassured us that we could call him with any queries or problems and I believe that this was a genuine offer.
As we left Spinney and drove through thunderstorms back to Shrewsbury we had to keep pinching ourselves that we had finally got our dream motorhome within our budget.
We probably won’t see Colin again, which is a shame but as Spinney has a branch less than an hour away we will go there to have the van serviced and habitation checked. I’ve already contacted Spinney in Stoke on Trent to determine how soon in advance we need to book to have this done. My email was answered quickly which bodes well for the future.
All in all our experience with Spinney Motorhomes in Northamptonshire has been exemplary. Colin is such a lovely man - knowledgeable, friendly, great sense of humour and none of the ‘salesman waffle / hard sell’ we’ve experienced previously.
Best wishes, Rachel
2026年6月2日
Spinney Motorhomes & Caravans からの回答
Thank you for taking the time to leave such a detailed and heartfelt review.
We are absolutely delighted to hear that your search for the perfect Swift Voyager 584 led you to Spinney and that your experience with us lived up to your expectations from the very first phone call through to collection day.
Your kind comments about Colin are particularly appreciated. Providing a friendly, knowledgeable, and pressure-free experience is exactly what we strive for, and it's wonderful to hear that Colin's communication, professionalism, and sense of humour helped make your motorhome-buying journey such an enjoyable one. We will also ensure that your compliments are passed on to Robert, who will be pleased to know that his assistance contributed to the positive experience.
We're delighted that you felt valued throughout the process and that arranging the additional extras was straightforward, with clear and transparent pricing. It's also fantastic to hear that the presentation of your motorhome on collection day met your expectations, and we'll be sure to share your comments with our preparation team, who take great pride in their work.
The image of you driving home through the thunderstorms, still pinching yourselves that you'd found your dream motorhome within budget, perfectly captures why we love what we do. Helping customers begin exciting new adventures is a privilege, and we're thrilled to have played a part in yours.
Thank you once again for your wonderful feedback and for choosing Spinney.
Such a pleasurable experience
I have just sold my Coachman Laser 665 to Spinney.. Andrew Cooper was very professional, personable, patient and reliable .. he gave me a very fair price, explained the process every step of the way and paid me quickly.. he sent a colleague Ian to pick up the caravan.. he too was a pleasure, very friendly and professional .. I would not hesitate to contact Spinney if I were to buy or sell again.. what a breath of fresh air!
2026年6月5日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you for taking the time to share your experience.
We are delighted to hear that the process of selling your Coachman Laser 665 to Spinney was such a positive one.
Your kind comments about Andrew are greatly appreciated. Providing a fair valuation, clear communication, and a straightforward, transparent process is exactly what we strive for, so it's wonderful to hear that Andrew's professionalism, patience, and reliability made such a positive impression.
We're also pleased to hear that Ian provided the same high level of service when collecting your caravan. It's fantastic to know that both team members helped make the process smooth, friendly, and stress-free from start to finish.
Thank you for your recommendation and for choosing Spinney. We t
Great experience from start to finish!
Great experience from start to finish!
Our second purchase at Spinney, Cheshire, couldn't fault it in any way, and great communication throughout the process.
2026年5月29日
Spinney Motorhomes & Caravans からの回答
Thank you for your fantastic feedback.
We are delighted to hear that you had a great experience from start to finish and that your second purchase from our Cheshire branch lived up to your expectations.
It's especially rewarding to welcome returning customers, and we're pleased that the team provided excellent service and communication throughout the process once again.
Thank you for your continued trust in Spinney. We truly appreciate your loyalty and wish you many happy adventures in your new vehicle.
Good experience.
Good experience.
Handover was comprehensive, both the follow up with documentation from Connor and an excellent walk through and explanation of all the caravan facilities with Dave.
2026年6月2日
Spinney Motorhomes & Caravans からの回答
Thank you for taking the time to leave your feedback.
We are delighted to hear that you had a good experience with us and that you found the handover process comprehensive and informative.
It's great to know that Connor's follow-up with the documentation was helpful and that Dave's walkthrough provided a clear and thorough explanation of all the caravan's facilities. We understand how important it is to feel confident and comfortable with your new caravan, and we're pleased that the team was able to support you throughout the process.
We will be sure to pass your kind comments on to both Connor and Dave.
2nd hand Motorhome purchase
Having recently bought a 2nd hand Motorhome from Staffordshire Spinney I can only praise the service and processes used. It was a pleasure buying which apart from my house was my biggest purchase in life. Barry was our salesperson and handover person and was excellent.
2026年6月3日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
We are delighted to hear that your experience purchasing a pre-owned motorhome from our Staffordshire branch was such a positive one. Buying a motorhome is a significant investment, and we're pleased that our service and processes helped make the experience enjoyable and reassuring.
Your kind comments about Barry are greatly appreciated. We will be sure to pass on your compliments to him. It's wonderful to hear that he provided excellent support throughout both the sales process and the handover, ensuring you felt confident and well looked after every step of the way.
Thank you for choosing Spinney. We wish you many happy adventures in your motorhome and look forward to assisting you again in the future.
Bailey Adamo 75-4DL purchase from Spinney Silverdale
We recently purchased a motorhome from Spinney Silverdale and received excellent service throughout the entire process.
Barry was outstanding from start to finish. His knowledge of motorhomes was excellent, and he took the time to answer all of our questions, no matter how many we asked! He kept us informed every step of the way with great communication and ensured that our motorhome was prepared and ready on time.
Nothing was ever too much trouble for him, and his friendly, professional approach made the whole experience stress-free and enjoyable.
When we visited Spinney, every member of staff we encountered was welcoming, friendly, and helpful, which really added to the positive experience.
I would highly recommend Spinney Silverdale to anyone looking to purchase a motorhome. Thank you to Barry and the whole team for such fantastic customer service.
2026年5月30日
Spinney Motorhomes & Caravans からの回答
We are delighted to hear that your experience purchasing your Bailey Adamo 75-4DL from our Silverdale branch was such a positive one.
Your kind comments about Barry are greatly appreciated. Providing knowledgeable advice, clear communication, and a stress-free purchasing experience is exactly what we strive for, so it's fantastic to hear that Barry delivered this throughout your journey with us. We will be sure to pass on your compliments to him.
It's also lovely to hear that every member of the team you encountered was welcoming, friendly, and helpful. We pride ourselves on delivering excellent customer service across all areas of the business, and feedback like yours means a great deal to us.
Thank you for your recommendation and for choosing Spinney.
We picked up our Autotrail Tracker…
We picked up our Autotrail Tracker Motorhome from Will (Sales) at Spinney Staffordshire last week and are currently away trying it all out. From seeing it, to finalising the deal we are pleased to say the whole team at Staffordshire were great to deal with. We look forward to having many happy trips in it.
2026年5月28日
Spinney Motorhomes & Caravans からの回答
Thank you for taking the time to share your feedback.
We are delighted to hear that your experience with our Staffordshire team was such a positive one, from your initial viewing through to collecting your Auto-Trail Tracker motorhome.
Your kind comments about Will and the team are greatly appreciated, and we will be sure to pass them on. It's wonderful to know that the purchasing process was smooth and enjoyable, and that you're already away enjoying your new motorhome.
We wish you many happy adventures and memorable trips in your Auto-Trail Tracker, and we look forward to supporting you throughout your ownership.
Excellent customer service throughout
Excellent customer service throughout - van prepped ro a high standard
2026年6月1日
Spinney Motorhomes & Caravans からの回答
Thank you for your kind feedback.
We are delighted to hear that you received excellent customer service throughout your experience with us and that your van was prepared to such a high standard.
Our team works hard to ensure every vehicle is presented in the best possible condition, so it's wonderful to know that this was reflected in your experience.
Thank you for choosing Spinney. We wish you many happy travels and adventures ahead.
Hannah is an asset to Spinney
From the very beginning, all of the staff were very friendly and accommodating. We were left to browse the caravans without any pressure, which we appreciated.
This, as well as a good selection of caravans, made our decision easier to purchase.
Hannah, who dealt with our purchase, is an amazing person and made the whole process enjoyable. Thank you for amazing service. Would definitely recommend to friends.
2026年5月28日
Spinney Motorhomes & Caravans からの回答
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that you enjoyed your experience with us from the very beginning. Creating a relaxed, no-pressure environment where customers can browse at their own pace is something we take great pride in, so it's wonderful to know that this helped make your decision easier.
We're especially pleased to hear your kind comments about Hannah. She will be thrilled to know that her friendly and professional approach made the purchasing process both enjoyable and memorable for you.
Thank you for your recommendation and for choosing Spinney. We wish you many happy adventures in your caravan and look forward to welcoming you again in the future.
Happy camper
Friendly staff and very helpful on the day of collecting my caravan considering I am a novice to touring everything was explained very well with plenty of advice and tips
Well done spinney
2026年6月2日
Spinney Motorhomes & Caravans からの回答
Thank you for your wonderful feedback.
We are delighted to hear that you found our team friendly and helpful, and that your collection experience was a positive one.
Purchasing your first touring caravan is an exciting step, and we understand that there can be a lot to take in. We're pleased that the handover was clear and informative, and that our team was able to provide useful advice and tips to help you get started with confidence.
Your kind comments are greatly appreciated and will be shared with the team.
We wish you many happy adventures in your caravan and thank you for choosing Spinney.
I’ve just sold my touring caravan to…
I’ve just sold my touring caravan to Spinney.
Rob got in touch after finding my advert on auto trader.
We negotiated over email and Rob was genuine and fair with his valuation.
Once the driver Mark arrived, he checked over the caravan and the documents to make sure it was as advertised.
Shortly after, the money we agreed was transferred into my bank.
The whole process by both gentlemen was honest, professional and friendly.
A breath of fresh air in the caravan industry.
Would definitely recommend.
2026年6月3日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you for taking the time to share your experience.
We are delighted to hear that the process of selling your touring caravan to Spinney was straightforward and positive from start to finish.
It's great to know that Rob provided a fair and honest valuation and that Mark ensured everything was handled professionally upon collection. We pride ourselves on offering a transparent, hassle-free service, so it's particularly rewarding to hear that both team members delivered the level of service we strive for.
Your comments about the process being honest, professional and friendly are greatly appreciated, and we will be sure to pass your kind words on to Rob and Mark.
Thank you once again for your recommendation. We wish you all the very best for the future.
Do not use this company
Do not use this company. Never reply to emails never return calls always in a meeting or off site when you need to speak to certain people.
Warranty work carried out and made a mess of it and had to go back again. Now van is damage and guess what …. It wasn’t us it must’ve been there before we had it. Liars and absolutely incompetent of carrying out work and looking after your pride and joy. Again DO NOT USE
The only people trustworthy at Spinney are Ann Ashton, Ian the delivery guy and Jo Wilson (now left) after many years there I believe
2026年6月3日
自発的なレビュー
Spinney Motorhomes & Caravans からの回答
Thank you for your review. Having considered the matter, we are unable to accept liability for a small dent, approximately the size of a pen tip, on a caravan that has been in your ownership for over two years. Given the length of time that has elapsed since purchase, we are unable to determine when or how the damage occurred.
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