FARHAD was most helpful and very professional in my dealings with him. He gave me a comprehensive list of my rental options. Nothing more to say except he provided a first class service. Most impresse... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Farhad in Splend Cricklewood was excellent. The best person I have come across in the PHV world since I started in Nov 2025. Understood my query, was ahead of the game with question I was going to ask... もっと見る
企業が回答しました
My car has broken down and I came for a replacement car . Fahad has made my experience great, he has helped me upload the document needed to the platform which was accepted immediately and was back... もっと見る
企業が回答しました
I came to Splend for an accident. Jordan assisted me on filling out the forms and reports. I now have a replacement vehicle in less than 24hrs. Excellent service from Jordan and I appreciate his help,... もっと見る
企業が回答しました
企業情報
当該企業による記述
Change the way you own for good with Splend. Splend makes car ownership easier, more affordable, and more accessible for PCO drivers by packaging everything they need to earn more, pay less, and stress less into one affordable weekly repayment. It’s smooth driving with no surprises and the lowest total ownership cost - exactly how car ownership for PCO drivers should be. Experience a new way to own your vehicle with Splend: affordable models, all-inclusive costs, no balloon payments, and the flexibility to try before you buy, plus support when you need it.
連絡先
393 Edgware Road, Cricklewood, NW2 6LN, London, 英国
- 0333 016 4311
- hello-uk@splend.com
- www.splend.co.uk
4.5
優良
1952件のレビュー
ネガティブなレビューの 97％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I received great service from Brian…
I received great service from Brian today. I collected the car on Monday, and for the past two days it wasn’t linked to the Uber app. It may have been a technical issue. Brian made several calls to people within Splend and kept me informed to get the issue resolved.
I was really frustrated with the time it took for Splend to fix this problem, but Brian was very patient with me. He listened to my concerns, understood the issue clearly, and got it resolved.
If this hadn’t been sorted, I was going to return the car—but thanks to Brian, he has retained a customer for Splend.
Have a good weekend, mate, and thanks for your help.
2026年4月2日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Great service from Alex
2026年4月2日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Nadim was very helpful with my…
Nadim was very helpful with my onboarding. Thanks a lot Nadim
2026年4月2日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Alex was brilliant
2026年4月1日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Today,i had an appointment to change my…
Today,i had an appointment to change my tyre with kwick fit.but splend didnot approve it.i am sharing pic of my tyre ,think twice to get a car from them.my tyre condition is not perfect to go for long trip but they didnot change it today,refused it saying it fulfil the standard requirement .
2026年4月1日
自発的なレビュー
Splend からの回答
Hi Khalid,
We’ve looked into this, but based on the name provided we’re not 100% certain we’ve matched this to the correct account. If you’d like us to investigate this fully, please get in touch so we can confirm your details.
From what we can see, there is no record of Kwik Fit contacting us to request approval for a tyre replacement. Where tyres are below the required threshold, we do approve replacements - this is based on confirmed tread depth, with replacements carried out when tyres reach below 2mm.
The vehicle we believe this may relate to is fitted with premium tyres, which typically last around 20,000 to 30,000 miles. Based on the mileage referenced (around 9,000 miles), it would be unlikely for the tyre to have reached the replacement threshold at that stage.
It’s possible Kwik Fit assessed the tyre and determined it had not yet reached the point for replacement under the agreement, which would explain why no authorisation request was submitted to us.
If you have photos of the tyre or would like us to review this further, please share them with us and we’ll be happy to take a closer look.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Tanzim was very nice and courteous
2026年4月1日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Alex and Tansim have been great
Alex and Tansim have been great. Make a lovely cup of coffee
2026年4月1日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Eti was great really helpful when…
Eti was great really helpful when collecting car thank you fantastic service
2026年4月1日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Nadim gave me a smooth onboarding…
Nadim gave me a smooth onboarding process into my brand new car. highly recommend
2026年4月1日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
I contacted splend enquiring about rent to buy vechile
I contacted splend enquiring about getting a vehicle for work. From day one, they explained everything and made it possible to have a replacement vehicle until I got the right one. I was directed to the cricklewood office in which I met Mya, who is a very knowledgeable professional as well as from being a nice person. She supported me through the whole process with almost daily communication, answering all questions patiently - very diligent individual .Mya Thank you so much for everything, it's been a pleasure to work with you. You're a 5 star employee!
2026年2月6日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad was extremely helpful with my…
Farhad was extremely helpful with my problem, highly recommended
2026年3月31日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Farhad was very good attendance today…
Farhad was very good attendance today 5Stars Tks Farhad
2026年3月31日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Far had was very helpful and solved my…
Far had was very helpful and solved my issues
2026年3月31日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Tanzim it was a very good time great…
Tanzim it was a very good time great customer service
2026年3月30日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Tanzim was amazing
2026年3月30日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
Hassan is very helpful and gentle gay .
2026年3月30日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
The service from Nadim was amazing
The service from Nadim was amazing. My Jaecoo on board went very smoothly
2026年3月30日
自発的なレビュー
Splend からの回答
Thanks for the great review! Our goal is to make sure every driver has a smooth and supportive experience with us, and we’re really glad to see that reflected in your feedback. We appreciate you being part of the Splend community.
The team at Splend
📧 hello-uk@splend.com
📞 0333 016 4331
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