Spring GDS - Global レビュー 845

Wat een waardeloos bedrijf. via Amazon iets besteld, komt (zolang het blijkbaar niet door Spring verzonden wordt) altijd aan. Dit keer dus niets gekregen.
Amazon heeft netjes mijn geld terug gegeven, maar het ging me echt om het product wat niet verkrijgbaar is in Nederland.

have been waiting for a parcel for more than 3 weeks now, tracking is stuck and no response from the useless customer service. I've tried to contact them via the form and instagram and nobody managed to receive an answer, nor me nor the company sending the package.
ridiculous

No problem, resonable delivery

Costumer service is horrible pretty much useless no response at all and I lost my money since they most likely lost one part of my package since it didn’t arrive terrible service it’s been now 3 months and no answer

Worst delivery company ever used by Violette the makeup company that have amazing products but sadly appalling delivery and a record of poor delivery issues ….. the orders are sent from the US and then once in Europe Spring GDS take over the delivery / distribution for Europe …they consistently failing to deliver the goods….clearly there are issues so why anyone uses them I do not know no one wins here not the company using them or then end user 😑😑😑

What a sh… shocking company. If you thought your usual delivery companies were bad you did not meet this one. I would not use this company even if my life would depend on it. And I can’t believe some brands are trusting them.

Do not use this company!
Älä käytä tätä yhtiötä!

Paketti ei tule perille. Seuranta näyttää hoosiannaa. Yritys ei tiedä missä pakettini on. Yritys ei vastaa yhteydenottoihin. Myyjä odottaa vastausta. Minä odotan vastausta.
Minä odotan pakettia. Pakettia ei löydy, vaikka seurannan mukaan myyjä on toimittanut sen yhtiölle.

The parcel does not arrive. The tracking shows hosanna. The company does not know where my parcel is. The company does not respond to contacts. The seller is waiting for a response. I am waiting for a response. I am waiting for the parcel. The parcel cannot be found, although the tracking shows that the seller has delivered it to the company.

Ei koskaan ikinä!!! Never, never!!!

Check well when you're ordering online, if the website you're buying from is using this spring gds. Because if they do then you'll never have it delivered. There's literally no customer support about shipments and the tracking doesn't work. They keep sending items back and then they lose track. Happened to me twice in the last two things I've ordered and spring gds is supposed to deliver. Even being in an EU country doesn't make any difference. It's a horrible service that will lose your items, waste your time and money. Avoid anyone who works with them at all cost.

Pakket zou geleverd zijn, maar op een huisnummer dat niet bestaat. Verkoper doet weinig moeite om mee te denken. Spring GDS is zelf niet te bereiken.

Já perdi uma encomenda que disseram que entregaram e nunca chegou em casa e agora uma outra que está na alfândega desde 07/01 e nao atualiza mais nada, ja entrei em contato com o bikeinn e eles tiram a responsabilidade de lado, não recomendo nunca mais essa GDS Spring, não tem contato pra tentar localizar ou saber o que está acontecendo. péssima transportadora.

ve had repeated and serious delivery issues with Spring GDS. Multiple parcels have been delayed, marked as “address incorrect” despite correct addresses, or simply not delivered at all. In one case, the parcel was out for delivery and then returned without proper contact.

As a seller, this has caused refunds, reprints, and unhappy customers. I previously stopped using another print provider because they relied on Spring GDS, and unfortunately I’m now facing the same problems again. Very unreliable service and poor communication.

Niet aan de deur geweest. Las notitie over defecte bel en dat er flink geklopt moest worden en leverde het elders af zonder te zeggen waar. Bedrijf is niet bereikbaar voor navraag.

Leider absolut enttäuschend. Ich warte seit dem 03.01.2026 auf meine bestellte Ware und bis heute ist nichts angekommen. Eine Lieferung, die sich über Wochen hinzieht, ist schlicht unterirdisch und wirkt komplett unprofessionell.

Besonders ärgerlich ist, dass Lieferfristen kommuniziert werden, die in der Realität offensichtlich nicht eingehalten werden. So etwas ist beschämend und für Kundinnen und Kunden nicht akzeptabel, aber auch für Online Shops, die sich auf einen funktionierenden Versandpartner verlassen und dadurch selbst in ein schlechtes Licht geraten.

Ich werde künftig konsequent Bestellungen vermeiden, bei denen der Versand über Spring GDS läuft. Zum Glück trifft man nur wenige Online Shops an, die den Versand über diesen Kurier abwickeln.

Terrible to make customers wait months for their items. Somebody isn't doing their job. If I could give them no stars that's what I would do. Avoid them at all cost. There's no excuse for an item to sit there over a month when the package made it to the country of delivery. It's very insulting especially when the prices are so high. I hope you lose all your customers. Terrible again

paczka nie przyszła, kontaktu nie ma i nie da się go znalezc na stronie, strona wygląda jak scam. Musiałam udawać, że rekrutuje się do tej firmy żeby dostać maila do serwisu xd.. Nie da się go tu wkleić.
customerservice.plMALPAspring-gds.com
tam po dniu dowiesz się że stworzyli ticketa, ale nikt nie odpowie, może jednak u kogoś zadziała.

Esta transportadora não é de confiança! A minha encomenda do AliExpress que recebi hoje 19/01/2026, foi furtada! Alguém, durante o transporte até Portugal cortou cuidadosamente o saco, removeu o que interessava e voltou a fechar cuidadosamente com fita cola...ficou tão bem que nem notei ao receber! Quando abri o saco era só a caixa ...Enfim... Muito má experiência!

**SCAMMERS**
Spring GDS is a scam. Totally incompetent. They are not a courier company, they keep everyone’s packages and don't deliver them, which is reflected by 80% of the reviews being 1*. I would rather place the item in a bottle & throw it in the ocean than depend on these clowns.

I ordered a third‑party product through Decathlon, which was shipped by Spring GDS. My Decathlon items arrived within three days, but the Spring GDS shipment still has no confirmed delivery date (after 6 days).

After seeing 800+ negative reviews, I asked Decathlon customer service to cancel the order immediately. They could only submit a request to the seller, so I’m now waiting for confirmation and a refund.

Mistakes can happen, but the volume and duration of negative feedback suggest structural issues at Spring GDS—particularly around communication and delivery timelines. Based on this experience, I wouldn’t recommend using Spring GDS.

Servizio clienti inesistenti
Tracking farlocchi
Il mio pacco risulta in transito da più di 7 giorni.

Sconsigliatissimo

Sind Betrüger, arbeiten mit Tradeinn zusammen.

Ware die man bestellt erhält man nie