Totally useless organization.Keeps pushing problems away to Individual airline on Points Accuration problems. SIA rejects Thai Airway ( Full Price Ecomonic Class (Y) points. Star Alliance just point... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ãç¢ºèªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
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This airline literally sucks. Itâs better than Oneworld but that doesnât mean itâs good because itâs not. Lufthansa is literally the worst airline in Europe (SAS and TAP arenât much better) and its... ãã£ãšèŠã
We got a star alliance flight from Bangkok to phuket ( Planed by thai airways) . It was a bit late but the real problem was the plane so old that the Seat was so worn that the padding was non-exist... ãã£ãšèŠã
You have good reason to worry over your baggage at Star Alliance! I gave them my trolley at CPH friday, and now 4 days later I have still not received it in Dar es Salaam. The Star Alliance-partner Sw... ãã£ãšèŠã
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Bad customer service
Awful customer service! I have booked a connecting flight (Copenhagen-Frankfurt-Ljubljana). Since the flight from Copenhagen was delayed,I had to spend the night in Frankfurt. That's OK,it happens sometimes.However,since I reached my destination more than 4 hours later,I was entitled to a compensation.I have contacted both SAS (operator of the first flight) and LOT (operator of the second flight) and they simply kept blaming each other,refusing to compensate me.I have finally gotten my compensation through airhelp.Overall bad experience
Never again
Unnoble and unclear way of formulating their sentences. Very unpolite customer service. Not welcoming nor interested in (keeping) their customs. So goodbye Star Alliance!
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