Starry Sky Poster レビュー 

Starry Sky Poster からの回答

2024年3月29日

Thank you for sharing your feedback regarding your recent purchase with us.

We're sorry to hear that the quality of the product did not meet your expectations given the price you paid. We take quality very seriously and strive to provide the best possible products to our customers.

I want to assure you that we use extremely high-quality materials for our posters and frames. We use top-rated museum-quality paper for our posters and genuine wood frames for our frames. We aim to ensure that our customers receive products of exceptional quality that they can enjoy for years to come.

Starry Sky Poster からの回答

2023年10月18日

Thank you for your recent Trustpilot review. We're sorry to hear that you weren't completely satisfied with your purchase.

We take your feedback seriously and are committed to making things right. Please get in touch with us directly, and we'll work to ensure you receive a poster that meets your expectations in terms of aesthetics and quality.

Your satisfaction is our top priority, and we look forward to assisting you further.

Starry Sky Poster からの回答

2023年10月12日

I'm thrilled to hear that your friend loved the gift! It's always wonderful to know that we've been able to provide a unique and thoughtful present that stands out. If you ever need more gift ideas or anything else, feel free to reach out. We're here to help you make those special moments even more memorable!

Starry Sky Poster からの回答

2023年10月12日

Dank je wel voor je vriendelijke woorden en positieve feedback! We zijn erg blij om te horen dat je tevreden bent met de poster en onze inspanningen om ervoor te zorgen dat deze op tijd bij jou is aangekomen. Klanttevredenheid is voor ons van het grootste belang, en we stellen je vertrouwen in ons zeer op prijs.

Als je in de toekomst nog meer hulp of vragen hebt, aarzel dan niet om contact met ons op te nemen. We staan altijd klaar om je van dienst te zijn. Nogmaals bedankt voor je feedback, en we hopen dat je van de poster geniet!

Starry Sky Poster からの回答

2023年10月5日

Thank you for taking the time to leave a positive review of your recent order. We are delighted to hear that you are very happy with your purchase and that you found the quality to be exceptional.

Customer satisfaction is our top priority, and it's always gratifying to receive such positive feedback. We take great pride in providing high-quality products to our valued customers.

If you have any more feedback or if there's anything else we can assist you with in the future, please do not hesitate to reach out to us. We look forward to serving you again.

Thank you for choosing Starry Sky Poster, and we appreciate your support.

Starry Sky Poster からの回答

2023年10月5日

We truly appreciate your kind words and the time you took to share your positive experience with us. It's wonderful to hear that you found our company to be attentive and detail-oriented.

At Starry Sky Poster, we strive to ensure that every aspect of your order meets your expectations, and we're thrilled to know that you're glad you made the decision to order from us.

Your satisfaction is of the utmost importance to us, and we are here to assist you with any future orders or inquiries you may have. Thank you for choosing us, and we look forward to serving you again.

Once again, thank you for your feedback and for being a valued customer.

Starry Sky Poster からの回答

2023年10月5日

We're truly sorry to hear about the initial issue with your package not arriving as expected. We understand how frustrating such situations can be. We greatly appreciate your patience and understanding throughout this process.

At Starry Sky Poster, we are committed to providing exceptional customer service, even in challenging circumstances. We're thrilled to hear that you were pleasantly surprised by our response.

Your satisfaction is our top priority, and we are always here to assist you. If you have any further questions or need any more help, please don't hesitate to reach out to us. We are dedicated to ensuring that your experience with us is as smooth and enjoyable as possible.

Once again, thank you for choosing us, and we look forward to serving you again in the future.

Starry Sky Poster からの回答

2023年10月5日

Dear Gertruda,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with your original poster order arriving scratched/dented.

We want to assure you that we take such issues seriously, and as soon as we were made aware of the problem, we promptly sent you a replacement poster via express shipping at no additional cost to you. Our goal is to ensure that you receive a flawless product, and we hope you are now satisfied with the replacement.

Your feedback is invaluable to us as it helps us continually improve our service. We appreciate your patience and understanding throughout this process.

Once again, we apologize for any inconvenience, and we hope you can now enjoy your new poster without any issues. If you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to assist you.

Thank you for giving us the opportunity to make things right. We hope for a more positive experience with us in the future.

Best regards,
Team Starry Sky Poster

Starry Sky Poster からの回答

2023年2月16日

Beste Eliza,

Bedankt voor uw review,

Ik zie dat mijn collega u heeft gesproken en u direct een nieuwe heeft opgestuurd.

Met vriendelijke groet,

Sanne