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Stetson.eu レビュヌ 

1,014
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TrustScore 5段階評䟡の4.5

4.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Firstly, working with their Customer Service team was impressive, answering all questions and reassuring over inport border taxes etc. Very impressed. The Traveler has a cotton construction and is coo... もっず芋る

5぀星のうち4の評䟡

Ich bin von Stetson eine schnelle Bestellabwicklung und hohe QualitÀt gewohnt. Bei meiner letzten Bestellung musste ich jedoch feststellen, dass die bestellte Cap einen schiefen Aufdruck aufgenÀht hat... もっず芋る

5぀星のうち5の評䟡

My Crochet Straw Hat is great, looks good, fits and ideal for travelling. Stentson service was outstanding with near instant responce to enquiries. I lot of care is taken to deliver the hat in the bes... もっず芋る

5぀星のうち4の評䟡

Hola a todos la experiencia de la compra ha sido buena, hubo un poco de retraso en la entrega pero en general estoy satisfecho a veces pasan estos contratiempos. La gorra me ha sorprendido gratamente,... もっず芋る

䌁業情報

  1. ヘッドりェア店

圓該䌁業による蚘述

Stetson - Uncompromising Quality and Timeless Style Since 1865 At Stetson.eu, you’ll discover the complete European collection of the iconic Stetson brand. From legendary hats and caps to a wide array of stylish accessories, Stetson offers a range that embodies heritage, craftsmanship, and innovation. Globally recognized and revered, Stetson hats have been a symbol of quality and rugged style since the creation of the legendary “10-gallon hat.” This hat, capable of holding 10 gallons of water, was ingeniously crafted from waterproof felt, making it an essential companion for those braving the elements. John B. Stetson, the visionary founder, conceived this revolutionary design after realizing that the felt material of his tent remained watertight, even under the heaviest downpours. Building on this legacy, Stetson expanded its range to include caps that have become staples in the world of timeless headwear. Today, anyone with a passion for classic style knows the iconic Hatteras peaked caps from Stetson. With a vast selection of materials and designs, Stetson caps cater to a variety of tastes and styles. From traditional baseball caps and army caps to the voluminous baker’s boy caps, including the famous Hatteras, every Stetson collection showcases a diverse range that never fails to impress. Year after year, Stetson’s winter and summer collections continue to set trends, offering timeless basics that both men and women can enjoy all year round. As autumn approaches, weatherproof felt hats take center stage, offering style and protection. In winter, Stetson’s collection of lapeer caps, beanies, and bobble hats keep you warm with style. As the year turns, switch to a chic army cap, a classic peaked cap, or a sporty baseball cap. When summer arrives, embrace the season with light, breezy options like a stylish straw hat or straw cap. Stetson doesn’t just offer headwear for every climate but also for every occasion. Whether it’s a classic cap for sports, a casual look for a party, or a bowler hat for an evening at the opera, Stetson has you covered. From top hats for weddings to aviator hats and sunglasses for a drive in a sports car, every moment becomes an opportunity to elevate your style. But don’t just take our word for it. Our satisfied customers have shared their experiences on Trustpilot, praising the exceptional quality and timeless designs of our products. Now, it’s your turn to experience the world of Stetson. Explore the vast collection at Stetson.eu and discover why so many trust Stetson for their headwear needs. If you’ve already joined the Stetson community, we’d love to hear from you. Share your experience on Trustpilot and help others make the perfect choice. Treat yourself to a journey through the extraordinary world of Stetson today.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

1014件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 51に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(1,014)

過去12か月のレビュヌ数: 494件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Hurtig levering.

Hurtig levering.
Flot beskyttet til transport.
LÊkker hat🥰

2026幎7月2日
自発的なレビュヌ
Stetson.eu ロゎ

Stetson.eu からの回答

KÊre kunde,
Mange tak for din anmeldelse. Vi er glade for at hÞre, at du er tilfreds med dit kÞb.
PÃ¥ gensyn!
Med venlig hilsen,
Teamet hos Stetson.eu

5぀星のうち5の評䟡

Goed product

Goed product, snel geleverd.

2026幎7月1日
自発的なレビュヌ
Stetson.eu ロゎ

Stetson.eu からの回答

Geachte klant,
Hartelijk dank voor uw beoordeling. We zijn blij te horen dat u tevreden bent met uw aankoop.
Tot de volgende keer!
Met vriendelijke groet,
Het team van Stetson.eu

5぀星のうち1の評䟡

Initially I bought a hat that didn't


Initially I bought a hat that didn't fit me in size and I had to exchange it for a larger size. It's just that we had to pay for the shipping from Romania to you with the promise that when it arrived at your place you would refund our money for the shipping. This is partially true. I paid 720 lei, and you refunded me approximately 100 lei. From my point of view, you should have a contract with a courier company and stop us as customers from paying for the shipping and then pay us as much as you want. I mention that I attached the invoice and receipt to the emails to you that prove the shipping price, but it seems that it was useless

 Shame

2026幎5月28日
自発的なレビュヌ
Stetson.eu ロゎ

Stetson.eu からの回答

Dear customer,

Thank you for your feedback. We are very sorry that your exchange experience was disappointing and that the reimbursement of the return shipping costs did not meet your expectations.

We understand your frustration, especially after you provided the invoice and receipt. Please be assured that this is not the level of service we aim to provide. We will review your case again carefully and check the documents you sent, so we can clarify what happened and whether an additional reimbursement is possible.

We also take your comment about return shipping from Romania seriously. Your feedback helps us improve our processes and review better solutions for international returns.

Please contact our customer service again with your order number so we can look into this as quickly as possible.

Kind regards,
Your Stetson.eu Team

5぀星のうち1の評䟡

I am still waiting for my hat,so please


I am still waiting for my hat,so please follow up with Asendia who are yet to deliver.

2026幎6月27日
自発的なレビュヌ
Stetson.eu ロゎ

Stetson.eu からの回答

Dear customer,

Thank you for your feedback. We are very sorry to hear that your hat has not arrived yet.

We understand how frustrating it is to wait for a delivery longer than expected. Please be assured that we will follow up with Asendia and check the current status of your shipment.

Kindly contact our customer service with your order number so we can look into this immediately and provide you with an update as soon as possible.

Kind regards,
Your Stetson.eu Team

5぀星のうち5の評䟡

Kwaliteit petten

Perfecte service en top kwaliteit

2026幎6月24日
自発的なレビュヌ
Stetson.eu ロゎ

Stetson.eu からの回答

Geachte klant,
Hartelijk dank voor uw beoordeling. We zijn blij te horen dat u tevreden bent met uw aankoop.
Tot de volgende keer!
Met vriendelijke groet,
Het team van Stetson.eu

5぀星のうち1の評䟡

Made in CHINA

Tremendo como te venden supuestamente un artículo de gran calidad, de USA y demás para que sea chino y venga en una caja de cartón de AliExpress.

Tremendamente decepcionado con la marca y lo que prometía.

Me viene bien para devolverlo y apostar por productos nacionales de mejores calidades y servicio.

Nunca más.

2026幎6月26日
自発的なレビュヌ
Stetson.eu ロゎ

Stetson.eu からの回答

Estimado cliente:

Gracias por compartir su opinión. Lamentamos mucho que el artículo recibido no haya cumplido con sus expectativas y entendemos su decepción.

Stetson es una marca internacional y, dependiendo del modelo y de la colección, nuestros productos pueden fabricarse en distintos países. Sentimos sinceramente si la información del producto no le resultó suficientemente clara o si esto generó una expectativa diferente.

Por supuesto, si no desea conservar el artículo, puede devolverlo dentro del plazo correspondiente. Nuestro servicio de atención al cliente estará encantado de ayudarle con el proceso de devolución y de revisar su caso.

También tomamos muy en serio sus comentarios sobre el embalaje y la presentación del producto. Los trasladaremos internamente para seguir mejorando nuestro servicio.

Atentamente,
El equipo de Stetson.eu

5぀星のうち4の評䟡

Loose thread

The hat I received had a bit of loose thread in the stitch that holds the headband on to the hat itself. Not a big issue, but quite prominent. Whoever packed the hat must have noticed it. 10 days after I returned it and 9 days after they received it at the uk hub there was no communication to acknowledge they had the hat. After I emailed them the communication was very good. Although I didn’t get an email confirming the refund. And there’s nothing on the order page confirming a refund. Also, it’s a bit frustrating having to pay the delivery costs when the item was damaged - even though the damage wasn’t great. I have 3 other hats from Stetson and I’m very happy with them. This experience was disappointing. 4 stars reflects my overall satisfaction with Stetson. It would be 5 stars apart from this experience.

2026幎5月26日
自発的なレビュヌ
Stetson.eu ロゎ

Stetson.eu からの回答

Thank you very much for your detailed review. We are very sorry that the hat arrived with a visible stitching issue and that the return process was not communicated clearly enough. This should have been handled better, especially in the case of a damaged item. We sincerely apologize for the inconvenience and understand your frustration regarding the delivery costs. We appreciate your fair feedback and are glad to hear that you are otherwise happy with your Stetson hats.

5぀星のうち4の評䟡

Goed en snel geregeld

Goed en snel geregeld. en de bekende kwaliteit.

2026幎6月26日
自発的なレビュヌ
Stetson.eu ロゎ

Stetson.eu からの回答

Geachte klant,
Hartelijk dank voor uw beoordeling. We zijn blij te horen dat u tevreden bent met uw aankoop.
Tot de volgende keer!
Met vriendelijke groet,
Het team van Stetson.eu

5぀星のうち4の評䟡

Fijne ademende, U.V.-bestendige pet

Fijne ademende pet, zat direct lekker en U.V.- bestendig.

2026幎5月26日
自発的なレビュヌ
Stetson.eu ロゎ

Stetson.eu からの回答

Geachte klant,
Hartelijk dank voor uw beoordeling. We zijn blij te horen dat u tevreden bent met uw aankoop.
Tot de volgende keer!
Met vriendelijke groet,
Het team van Stetson.eu

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