Stewart Travel  レビュヌ 

147
•
TrustScore 5段階評䟡の4.5

4.3

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I contacted Stewart Travel to price and expensive cruise and stay holiday from Japan to Vancouver from Dublin or UK Julie was initially agent and was great with several queries. She went on leave an... もっず芋る

5぀星のうち5の評䟡

We had an amazing experience booking our cruise through Stewart Travel, especially thanks to Marion. We had to make some changes just two weeks before travelling, and Marion couldn’t have been more he... もっず芋る

5぀星のうち1の評䟡

Horrible place to work, manager was not people friendly, very cliquey and hard to make friends. Only interested in marketing to old folk and no interest in families or younger groups. Would think tw... もっず芋る

5぀星のうち5の評䟡

What a fantastic year travelling all organised by Donna (Erin) at Stewart Travel. We visited Canada and USA. Then a fantastic 2 weeks on the Queen Victoria 24/8/2026 All intinarys organised by Do... もっず芋る

䌁業情報

  1. 旅行代理店

圓該䌁業による蚘述

A world of experience - for over 40 years, we've used our knowledge to put a smile on your face! There's no holiday request too small, too big, or far-fetched for our experts!


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

147件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(147)

過去12か月のレビュヌ数: 28ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち2の評䟡

Loss of monies and online check in farce

So many changes with flights was unbelievable. Paid £500 extra for direct flights to be told few months later that there were no direct flights from Edinburgh or Glasgow (coming from Ayrshire). Despite being told we would get our £500 back from one member of staff, a manager then advised only £250 (half) could be returned. Still unsure why but had to accept it to get the flights booked to prevent the whole holiday being jeopardised. She did mention a different 'class' however I never once specified i wanted to go a specific class, just assumed it was booked under 'economy'. Such a shame as staff were nice but unhappy with the loss of monies for direct flights, that we never got!!
Bit of farce with online check in too that Stewart Travel couldn't assist with as they didn't have our attestation details, despite being told previous week to call and staff would sort it for us. Branch was closing at 3pm for Christmas festivities & we couldn't check in til 4pm...not really helpful at all. Issues then with check in as BA told us flight was 'oversold' and we were on 'standby'...which meant we may not have got on flight, luckily a BA staff member sorted this for us to prevent our journey starting off in chaos!
Nyc was fabulous in the end.

2022幎12月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Ace Travel team.

I have booked a number of holidays through Stewart Travel Paisley over the past years. 100% for great customer service..we done a Back-to-back cruise in August this year and everything was all done for us- connection fights/transfers/1 night hotel stay, we only had to pack and get to the airport.
Been away Oct & Nov all booked through Stewart Travel Paisley and I would like to say a BIG "Thank you" to Jayne and her team.
Will book with them again for summer 2023
Elizabeth mcg

2022幎8月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Stewart travel irvine

We have booked dozens of holidays with Stewarts irvine the latest was a cruise from 2019 which had to be pushed forward due to covid. The week before we were due to sail an issue with our travelling arrangements was discovered but thanks to Diane and Stewart management going above and beyond to sort it out the holiday went off without a hitch my sincere thanks to all at Stewarts

2022幎11月12日
自発的なレビュヌ
5぀星のうち1の評䟡

Never use this company

We had a holiday booked through Stewart Travel for July 2020. Because of lockdown we couldn't go and I lost my deposit. I had another holiday that year through Jet2 and we got our money back.
We go on holiday 3 to 4 times a year, I will NEVER use your services. Infact I must put this on social media and trip advisor. I would NEVER put trust in you again.

Get Outlook for Android

2022幎11月28日
自発的なレビュヌ
Stewart Travel  ロゎ

Stewart Travel からの回答

Hi there, I am the Director of Retail for Stewart Travel and I would really appreciate if I could give you a call regarding your booking as this is certainly not the level of service I would expect from the staff. Or, please feel free to give me a call on 01292 288099.

Kind regards
Linda Boyd

5぀星のうち4の評䟡

Stewart Travel

First time using Stewart Travel but they definitely helped us find the right hotel in the right location in Madeira.
With plenty of choice they listened to what we were looking for and found it for us.

2022幎11月21日
自発的なレビュヌ
5぀星のうち5の評䟡

My first time using Stewart Travel in


My first time using Stewart Travel in Prestwick. Certainly wont be my last. The staff are friendly, knowledgeable and go above and beyond for you. Excellent service. Thank you all. I had a brilliant holiday.

2022幎10月24日
自発的なレビュヌ
Stewart Travel  ロゎ

Stewart Travel からの回答

Hi Linsay,

Thank you for reviewing our Prestwick team.

We are thrilled our Travel Experts were friendly and knowledgeable, finding you a brilliant holiday!

We hope to see you in store soon.

Thanks,
Ruth
Stewart Travel

5぀星のうち5の評䟡

Recommend

I have used Stewart Travel Irvine for years always been very good and helpful.

2022幎9月20日
自発的なレビュヌ
Stewart Travel  ロゎ

Stewart Travel からの回答

Hi Raymond,

Thank you for reviewing Stewart Travel!

We are thrilled our Irvine team have been helping you find the best holidays for years!

We hope to see you in store soon.

Kind regards,
Ruth
Stewart Travel

5぀星のうち5の評䟡

I have been using Stewart Travel for years

I have been using Stewart Travel Kilmarnock for a good number of years now. In the past I have booked my holidays myself, booking flights and hotel separately, but having used Stewart Travel, (Claire Cornelius), I would not go back to doing this. The comfort, ease, and cost of using Stewart Travel, greatly out way trying to do this yourself.
Lynda Ross and team are doing a sterling job.
Keep doing, what you are doing well.
Alan Urquhart.

2022幎10月11日
自発的なレビュヌ
Stewart Travel  ロゎ

Stewart Travel からの回答

Hi Alan,

Thank you for reviewing our Kilmarnock team.

We are thrilled Claire, Lynda and the team have made your holiday booking experience comfortable and easy!

We hope to see you in store soon.

Kind regards,
Ruth
Stewart Travel

5぀星のうち5の評䟡

Perfect experience from Kim

We have booked quite a few holidays now with Kim in the Ayr branch and every time she gets the best deal and takes the hassle out of things. No question is too big or too small and even when things go wrong (thanks covid) she sorts them out. Total asset to the company!

2022幎10月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Best travel agents

Stewart Travel is the best for helping with bookings, their staff are next to none that I've experienced. They always give a true report on hotel. Good prices.
Booked my last 2 holidays with them and will in future.

2022幎8月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Great service and value!

Great service! Holiday was well organised, with all paperwork provided and special arrangements with airline made on our behalf. Great value at a resort which was brilliant for 3 generations of our family of 10.

2022幎8月10日
自発的なレビュヌ
Stewart Travel  ロゎ

Stewart Travel からの回答

Hi Catherine,

Thank you for review.

We are thrilled your holiday was well organised by our Travel Experts!

We hope to see you in store soon.

Kind regards,
Ruth
Stewart Travel

5぀星のうち5の評䟡

Just back from a cruise re-organised by


Just back from a cruise re-organised by the lovely Ashley at Stewart Travel Paisley. From getting all the paperwork in order of when needed for flights/transfers/hotel/shuttle bus and overall cruise itinerary, it took the stressfulness away from travelling overseas again. Will definitely recommend and be back for more of the above. Thank You Ashley, you are a star.

2022幎8月3日
自発的なレビュヌ
Stewart Travel  ロゎ

Stewart Travel からの回答

Hi Kathleen,

Thank you for taking the time to review us.

We are thrilled Ashley from our Paisley store took away all the stress from your cruise.

We hope to see you in store soon!

Kind regards,
Ruth
Stewart Travel

5぀星のうち2の評䟡

Not happy with the irvine branch,we


Not happy with the irvine branch,we have a 13yr old girl and was told that because she had 2 vaccines a and a passport to prove this was enough for her to fly wrong!!!! We had to go to Glasgow so she had to have a test to prove she was OK to fly
This is unacceptable it could have cost us her flight if we didn't investigate the covid details of flying yet Stuart Travel Irvine said it was OK

2022幎7月5日
自発的なレビュヌ
5぀星のうち1の評䟡

Very poor customer service on the


Very poor customer service on the phone, I guess once they get the money from you they don’t seem particularly bothered. Using them to fly to Vegas using Delta, there response when question about covid update was check with the airline. As Delta don’t appear to have good uk number this would be difficult. At time of writing this requirement for LFT testing had changed, and they just weren’t interested in confirming this.

2022幎6月11日
自発的なレビュヌ
Stewart Travel  ロゎ

Stewart Travel からの回答

Good morning Mr Connell, I can assure you this is definitely not the case. In this instance, we were definitely stuck between a rock and a hard place as although the UK Government had just announced restrictions had been lifted, unfortunately Delta's website was advising that restrictions still applied.... At present, due to staff shortages, it is literally impossible to actually speak to anyone at any airline.... this is a UK industry wide issue due to the amount of flights being cancelled and re-scheduled.
I am sorry that in this instance, we were not able to confirm the situation but it was out with our control, I hope you had a fantastic time in Las Vegas and apologise that we were not able to confirm the details.
Kind regards
Linda Boyd
Director of Retail

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報