Poor installation, they do not want to fix it. We spent $21000 and bought a headache. It leaks through light, fan and from joints. Whenever contacted intaller(Jade Thompson and Trent the installer sen... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Poor installation, they do not want to fix it. We spent $21000 and bought a headache. It leaks through light, fan and from joints. Whenever contacted intaller(Jade Thompson and Trent the installer sen... もっと見る
企業が回答しました
I bought a HM4 shed (sliding door) and overall I'm fairly happy with it. It looks beautiful and assembly was pretty straight forward with good instructions. This was a replacement to an older (10+ yea... もっと見る
企業が回答しました
I was nervous about organising a replacement garden shed until I spoke with Hazel Snow! She handled all of my questions professionally and sensitively. Despite changing my mind (a few times!) about my... もっと見る
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My experience wasn’t anywhere near great. I contacted stratco saying there were drawings missing. They said they didn’t supply them anymore.(it was on the packing sheet though) my council needs drawin... もっと見る
企業が回答しました
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Stratco Fyshwick were amazing with customer service. Alys was extremely helpful and very knowledgeable of the products. We were purchasing a large patio roof and Alys was fabulous in organising this to happen. Also, Saul was the guy who delivered the product last week. He had driven to Canberra from Sydney. He was absolutely fantastic in delivering the various components safely and professionally. It was a pretty tight area that he had to place the components onto (and they were huge and very heavy!). He even helped us move our car with a flat battery that was in the way. And even though it was really hard yakka he smiled the whole time and was such a lovely guy!

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The Guys at the dandenong Branch were very helpful with my click and collect , even loading the product in to my car.

Stratco からの回答
Our engagement with Stratco for the purchase and delivery of our large metal storage cabinets was seamless and hassle-free. The goods delivered were as advertised and of the highest quality. The cabinets were easy to assemble and are strong and quite robust.

Stratco からの回答
A great product that lives up to expectations.
The written instructions are not very helpful other than helping confirm you have all the bits! However, the assembly video is excellent and makes assembly a breeze.

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Stratford had the metal privacy screens we were looking for at a very good price. We were notified of the delivery quickly, kept up to date. The screens were delivered to our door within three days of placing the order.

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It was great to see the assembled product at the shop.Ordered online on special,had to be delivered.
All good,the only disappointment was receiving promotional material a week later with the price dropped a further $200.

Stratco からの回答
Ordered fencing it was delayed because of a powder coating issue so our contractor started another job . No phone call the fencing was dumped on my synthetic grass when there was obviously a driveway.when .we said we wanted it moved off the lawn we were met with you can remove it easily yourself it only weighs 69 k, bit hard when my husband is on a walking frame, poor customer service

Stratco からの回答
Steve from Stratco gave a courtesy call 5mins prior delivery my shed, he was down to earth and very professional. The shed has arrived in perfect condition, and he went above and beyond to place it exactly where I wanted, thanks Steve, now just got to put it together.

Stratco からの回答
Have ordered & picked up several items (garden screens & metal wall decor) from Stratco Sunshine Coast. Easy online ordering, order updates, phone availability when required, & helpful in-store pickup service

Stratco からの回答
Steve is great.
Thank you to Steve for an efficient and friendly delivery today!

Stratco からの回答
How good is Steve (Stratco driver)? Setting up garage multiple Stratco workbenches, shelving, cabinets.
Steve calls me to let me know he had of delivery items and would make the delivery with the next 30 minutes, on arrival the pallet of purchases placed just where I needed.

Stratco からの回答
Steve from Straco delivered my shed professionally. His attention to detail ensured the shed arrived in perfect condition, and he went above and beyond to place it exactly where I wanted.

Stratco からの回答
Product exactly as described - looks good.
Delivered on time and easy to assemble.
Covers our aircon unit perfectly.

Stratco からの回答
Steve was very helpful rang to let us know he was on his way. ensured he was delivering to the right unit rather then just dumping it and running. Complete opposite to our last experience.

Stratco からの回答
A promotion was advertised for an in store sale of up to 75% off on 13th April 2024. 20% off was offered on colourbond fencing products however when trying to make a purchase it was evident that only 7.75% discount was actually being honoured rather than the 20% advertised. If you shopped here on 13th April check your dockets and make sure you actually received the advertised discount correctly. If anybody else has had a similar issue regarding this sale on 13th April 2024 with this item or any other item please consider raising your concerns with Stratco in writing to a given email address, and then elevating to the ACCC if necessary. You will need to call Stratco to get the email address for a customer service manager. I can't share it here.

Stratco からの回答
The online ordering was so simple and delivery within 3 days was amazing. Will have no problem ordering from stratco again absolutely brilliant

Stratco からの回答
Rob from Stratco at Huntingwood was fantastic.
Excellent customer service, fast, friendly and helpful.
Cheers mate.

Stratco からの回答
Wanted to do a phone order with someone else picking it up for me. Staff on the phone were very helpful and made the purchase easy and hassle free. Would highly recommend using phone order if you need to.

Stratco からの回答
Less than one star. Absolutely poor service. We’ve been waiting more than 18 months now for repair to poor product and installation and continue to be fobbed off. We would never recommend this company or product.

Stratco からの回答
Stratco provide a great range of building and home improvement products. I’ve also been impressed by their customer service. Nice!

Stratco からの回答
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