Stratstone - BMW Hull レビュー 

457
TrustScore 5段階評価の4.5

4.7

Citadel Way, Hull, HU9 1TQ Hull, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was speaking to Kirsty and she was great, I had drove over a nail and needed it sorted so as my car was in workshop, she kept updating me and kept me in contact as it was in the workshop, they order... もっと見る

5つ星のうち5の評価

Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though t... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic customer service from Jamie, professional, friendly, and couldn’t have been more helpful in finding the exact car I wanted for the right price. Love my mini! 😊 Thanks Jamie.

企業が回答しました

5つ星のうち5の評価

Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week lat... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 車検場
  3. 自動車製造業者
  4. 自動車修理・整備店
  5. オイル交換サービス
  6. 中古車ディーラー

当該企業による記述

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

当該企業による記述

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

457件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(457)

過去12か月のレビュー数: 4,420

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service from start to finish

Great service from start to finish, the courtesy car was ready to drive away and was clean inside and out, more importantly it had enough petrol in to get me to my first destination to enable me to carry on with my busy day

2022年6月1日
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi Dee,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

5つ星のうち5の評価

Great service

Great service from all that I had dealings with. All questions answered and offered a great price for my trade in.
I would definitely recommend Stratstone - BMW Hull.

2022年5月31日
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi Gareth,

Thank you for taking the time to leave a positive rating.

We really appreciate your recommendation and hope to see you again!

Have a lovely day,
Customer Services

5つ星のうち5の評価

Came all the way from Manchester......Defiantly worth the trip

I travelled from Manchester to Hull the week before i purchased the vehicle was greeted by the salesman (Mark Storey),being a business man and employing people myself i was impressed by Marks people skills,this was defiantly a big factor on me purchasing the vehicle......it was defiantly worth the trip and will defiantly look forward to dealing with Stratstones again...Thank you

2022年5月29日
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi Anna,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

5つ星のうち1の評価

Tyre pressure alert displayed on…

Tyre pressure alert displayed on dashboard, and Stratstone advised me to go to Kwik Fit, Anlaby..

AdBlue reserve alert displayed on dashboard the following day.

Blue Motability parking badge disappeared from the car during the MOT and
Service.

Carol Macleod. CC09MAC

2022年5月28日
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi Carol,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Customer Services

5つ星のうち5の評価

Fantastic from start to finish great…

Fantastic from start to finish great customer service is very rare these days, even got me a better price for work I need doing, will use again

2022年5月28日
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi,

Thank you for taking the time to review us.

You have really made our day!
Customer Services

5つ星のうち5の評価

Mark

Mark, top guy exceptional service , pleasure to deal with 👍👏

2022年5月27日
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi Paul,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

5つ星のうち5の評価

Excellent communication with the…

Excellent communication with the dealership. Both Jenny & Ian were very knowledgeable and helpful throughout the whole buying process.

2022年5月26日
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

5つ星のうち4の評価

BMW Stratsone Hull Service

After purchasing the vehicle on Friday 6th May i booked home delivery for 2 weeks later (Monday 23rd May) however it was delivered on Tuesday 24th May, also the spare key didnt work upon recieving the car, i communicated this to the sales rep who rectified this and sent me some new batteries in the post. If the home delivery was on time and the spare key worked i would've rated 5 stars. However generally satisfied with the level of service received from BMW Hull.

2022年5月26日
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi David,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

5つ星のうち5の評価

Kirsty was very helpful

Kirsty was very helpful, polite and nothing was too much trouble.
I would highly recommend Hull Stratstone for a very positive customer experience.

2022年5月26日
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi Andy,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

5つ星のうち5の評価

First class service as always

First class service as always. Kirsty was a star, sorting out a couple of last minute things too. Much appreciated! 👍

2022年5月24日
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi Steve,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

5つ星のうち5の評価

Thanks Mark Storey

Just like to thank Mark Storey for his assistance when recently buying my Audi A5 recently.
Mark was very knowledgeable and helpful throughout the process and was always on hand after delivery to answer and assist any queries I had. This was especially appreciated as it wasn't a BMW, and on several occasions went over and beyond to help.

Thanks Mark

2022年5月22日
自発的なレビュー
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi Graham,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards.
Customer Services

5つ星のうち5の評価

Excellent service

Excellent service, kept up to date throughout the day

2022年5月21日
Stratstone - BMW Hull ロゴ

Stratstone - BMW Hull からの回答

Hi Matthew,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

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