Item still hasn’t been received sent emails no response then had a text today 12th almost a month to says it’s been delivered at 2.46 but have been home all day very disappointing . I bought 2 phone... もっと見る
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レビュアーのコメントを見てみましょう
If I could give zero stars I would. I ordered an iPhone12 on 14/09/26. Expected delivery was 3-5 days. It has still not arrived exactly 2 weeks later. Despite over a dozen attempts to contact Custom... もっと見る
Amazing customer service, very helpful and friendly!! I made an order for some headphones as a Christmas present and they contacted me regarding sending a different colour as those ones might not arri... もっと見る
企業が回答しました
Excellent experience, ordered on the website. There was a pricing error when I made the purchase but stronics were fab about it & they honoured the price which was considerably less, my items were... もっと見る
企業情報
当該企業による記述
Stronics is a UK online retailer offering affordable electronics, tech accessories, home and garden essentials, health and beauty products, clothing, and leisure items, with fast delivery and great-value deals.
連絡先
43 Poolesworth House Alfred road, W25HB, London, 英国
- 0207 916 0577
- contactus@stronics.co.uk
- www.stronics.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 11%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
❌❌❌ BE AWARE
❌❌❌ BE AWARE , very low standard, unprofessional, cowboys job, using refurbished cameras, once they take your money they disappear and never answer your call to fix cameras, not value for money, avoid dealing with these cowboys
Item still hasn’t been received sent…
Item still hasn’t been received sent emails no response then had a text today 12th almost a month to says it’s been delivered at 2.46 but have been home all day very disappointing . I bought 2 phones with different reference numbers but when they said it’s been delivered it under one reference. All emails have bounced back and when your trace the item with post code it tells you post code is invalid. It’s a whole full month tomorrow 13/10/26 . Very stressful and am sure they do this to people all the time
I bought a Samsung A16 phone after…
I bought a Samsung A16 phone after paying with pay pal i received an automated message acknowledging my purchase and that was it!!!!, after waiting until the 4th business working days i emailed them because i had not had any details about the shipping and they had promised to deliver within 3 days i got an email 4 days later saying they would look into it, i heard nothing for nealy another week so i emailed them again and they said they had initiated a refund nearly another week goes by no refund so went to paypal and got my money back,absolutely dreadful customer service or i should say none at all, avoid like the plague, 3 days after my purchase i get an email asking me how i was enjoying my new purchase what a joke
If I could give zero stars I would.
If I could give zero stars I would.
I ordered an iPhone12 on 14/09/26. Expected delivery was 3-5 days. It has still not arrived exactly 2 weeks later. Despite over a dozen attempts to contact Customer Services by telephone (no one is ever available to answer calls, it seems), email and their online contact form, I have only had one response from them saying that they would look into the matter with the despatch team. That was 5 days ago and I have not heard anything further since then. I've resorted to getting a refund via the Paypal Buyer Protection Programme.
I understand that items can go missing, but to have a Customer Services that is so unresponsive is a terrible business model.
Very helpful reliable service thank you…
Very helpful reliable service thank you so much
Great delivery time !!!!
Great customer service
Received my order, which came very fast which I was happy with as well as I’m very happy with my order!
My order never arrived
My order never arrived. I looked at other sites including the manufacturer and no one has this item in stock so I doubt they will be able to supply it. I have sent an email for a refund as I am unable to get a reply on the phone number supplied.

Stronics Limited からの回答
My Parcel arrived quickly and…
My Parcel arrived quickly and Everything arrived in perfect condition and I’m really pleased with my order.
Excellent service and a great experience
I had a really positive experience ordering from this company. The whole process was straightforward, communication was excellent, and everything I purchased arrived as expected. The service was friendly, professional and reliable throughout. Really pleased with my order and I would happily buy from them again. Highly recommended!
I never received my order
I never received my order. I emailed and rang customer care I never received a response. The voice mail was full so I could not leave a message. I then raised a complaint and eventually some one called me back only to tell me my watch had not been ordered. I asked for a refund and despite being told I would get this I am still waiting!! If I do not get by 19th I am going to report Stronics to the trading standards. I would never recommend you to anyone a disgrace

Stronics Limited からの回答
Appointment no show
After confirming my appointment, nobody ever arrived. They never responded to texts or follow ups on their website, either.
big scammer!!!
Item hasn’t arrived
Item hasn’t arrived (doesn’t look like it’s even been dispatched!) and no response to my emails
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