I am absolutely addicted to Superdry, especially their beanies because they come in so many amazing colors. I love collecting them, and the sales on the older models are fantastic. The staff at the Bo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Wrong item sent click and collect. Had to go back into a store as online and telephone customer service was impossible to access. Whilst the people in store were very helpful, the whole experience was... もっと見る
Excellent service in store, staff were extremely helpful with ordering in an item not stocked in the store. Polo shirt arrived and was considerably smaller than other in-store polo shirt. Staff assis... もっと見る
The sales person was extremely helpful in helping choose a Christmas present for our son. The article was not on the rack but he said his stock control unit indicated that there was one in store, whic... もっと見る
企業情報
Superdry - Bournemouth について
当該企業による記述
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mens連絡先
Part Ground Floor, BH1 2AD, Bournemouth, 英国
- 01202 310032
4.6
優良
173件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Home delivery
Excellent customer service at the store, advised on sizing and ordered for home delivery my item. Arrived as stated and is perfect.
2023年9月24日
Lovely employees and good service
I came into the store in Bournemouth to see if you had a hoodie that I wanted to get for my dad’s birthday. When I couldn’t find it I asked the lady at the tills if you had any. She told me that unfortunately you didn’t have it in store but I could pay for it there and get it delivered so I did. The lady was really helpful and let me know the timeframe that the hoodie would arrive. It came within 4 days and it was neatly packaged and the exact size and pattern that I wanted.
2023年9月7日
I ordered my t shirt in store.Assistant…
I ordered my t shirt in store.Assistant was very friendly and helpful item arrived on time. Great buying experience
2023年9月9日
Excellent staff
Excellent staff. First class service on returns at the store. And lovely products.
2023年8月27日
Great service in store
Went into store, no stock of my size so the assistant said she can order them for me which if I order in store I don’t pay delivery charge. Ordered and delivered 3 days later great service
2023年8月27日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Easy shopping
The shop assistant was very helpful and put the order in for me it arrived on the right day and I was very pleased with the top I ordered excellent quality.
2023年8月19日
Superdry - Bournemouth からの回答
Hi Shirley,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Staff at the Bournemouth branch who…
Staff at the Bournemouth branch who ordered and also processed my return were lovely :)
2023年8月11日
Superdry - Bournemouth からの回答
Hi Layla,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Service... OK
Delivery itself was pretty fast, but I found out about it a day or two later, when I went to the shop to ask about my order. Turnes out: they forgot to book my order in (when was delivered), so I didn't receive a notification on time.
2023年7月20日
Ordered in store
Ordered in store, the fella that I asked was SUPER helpful and friendly, and saved me some money too 👍🏻
Great customer service ⭐️⭐️⭐️⭐️⭐️
The dress came really fast - no complaints!
Thank you ☺️
2023年7月29日
Always shopping at Superdry served by very lovely people
Always served by very lovely people
2023年7月4日
Received an online delivery from…
Received an online delivery from superdry to find it was unsuitable for me so I took it back to my local store for an exchange after looking what they had on the shop floor I could,nt see anything so went to the till and asked the girl if by any chance she had what I was looking for maybe in there stock room she very politely spoke to her colleague and asked her to check for me and low and behold they had my size just there I was so delighted I couldn't thank her enough and walked out the shop a very satisfied customer, kind regards Mrs J Beaton
2023年6月18日
Superdry - Bournemouth からの回答
Hi Janice, Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thank you for your kind comments regarding our Bournemouth store which we have shared with them. Thank you for shopping with us, we really appreciate it.
Superdry - Bournemouth からの回答
Hi Paul,
Thank you for taking the time to give us your feedback.
We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well 😊
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Service
Polite staff quick delivery
2023年5月15日
Superdry - Bournemouth からの回答
Hi Mark,
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
The staff in your stores knew…
The staff in your stores knew everything we wanted to buy. Where it was and explained about online.
We really enjoyed shopping that day. We are both 71 and wanted linen shirts. Thanks
2023年5月19日
Superdry - Bournemouth からの回答
Hi Marianne,
We appreciate you taking the time to review your recent experience with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Useless
Useless, incompetent young sales staff. Again. Robotic, generic.
As I already highlighted. Yet another ROBOTIC, generic response. AI might be better than your replies.
Rubbish.
As usual, a generic response from Superdry AI who couldn’t give a ff.
2023年5月11日
Superdry - Bournemouth からの回答
Hi Mo,
Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback and shared this with the Bournemouth store so they are aware of your comments.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards,
Superdry Care
Itvwas just easy and arrived when they…
Itvwas just easy and arrived when they said it was due
2023年5月16日
Superdry - Bournemouth からの回答
Hi Kelly,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Very helpful assistant
Very helpful assistant, was able to order from store to be delivered to me at no charge. Good quality T-shirt.
2023年5月11日
Superdry - Bournemouth からの回答
Hi,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Nice staff and good service!
2023年4月30日
Great staff helpful people
2023年4月18日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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